Vegas Pro 15 GPU crash

thomas-pawlowski wrote on 5/18/2018, 5:28 PM

So Vegas keeps crashing on me. After the project loads, within seconds I'll get an error message and after clicking it off everything shuts down.

or

I'll start editing and I'll stop getting any signal from the monitors. I'll have to shut the PC down and then restart everything. Or sometimes the monitor signal will start up after a couple of seconds and Vegas will have crashed.

This indicates a GPU issue, but I tried another GPU and had the same result.

The weird thing is my system worked perfectly fine until I switched the hard drive to another motherboard. I ended up putting everything back together like it was originally and reinstalling windows. But I am still getting the issue. The only difference now is I have my files on a secondary drive that I edit off of. I used to have all my files and windows on the same drive.

I am editing GH5 10bit 4k files. Some of them are original but most have been converted to ProRes HQ 4K

Here is my current system.

i5 6600k

16gb RAM

Radeon R9 290X 4GB

ssd SanDisk Ultra II (second drive)
ssd Samsung 850 EVO sata III (windows)

Comments

fr0sty wrote on 5/18/2018, 7:43 PM

1. Vegas does not work well currently with GH5 10 bit files, try converting them all to prores/cineform. They are supposed to be patching the issue.

2. Make sure all of your motherboard and GPU drivers are the latest versions.

3. Click on "Preferences" while holding Shift. This makes a new "internal" tab pop up. Search for "So4" in the search box there, and set the second line of the search results that pop up to "false". This will break compatibility with the Gh5 10 bit files (which is why I recommend converting them... there is also a script posted elsewhere on this forum that will rewrap them into mxf files without encoding, but this is time consuming and the files play back poorly. If you absolutely must keep the original quality without re-encoding, this is currently your best bet. Make proxies before editing and you'll be good.

The new patch hopefully makes this less of a headache, but for now this is how we have to do it. Also another reason I want the black magic cinema camera 4k... same quality as the gh5, but records straight to prores, on a usb c hard drive if you choose.

thomas-pawlowski wrote on 5/18/2018, 8:56 PM

Yeah the BMP4K looks very promising. Though I really love the IBIS on the GH5, its kind of a deal breaker for me atm. Thanks a ton for the info. Did the GH5 files work better in the last patch of vegas 15?

fr0sty wrote on 5/18/2018, 10:13 PM

They've been working on getting the so4compoundplug.dll, which is a new dll in VP15 that decodes the gh5 10 bit video, debugged for many months now. This most recent patch got things running smooth except for a memory leak that keeps causing renders to hang, crash, jumble up frames, etc. I've been in touch with the team at Magix, even sent them a project and media I was having issues with so they could debug, and they have said that they have isolated the issue and will be addressing it in the coming weeks via a patch.

thomas-pawlowski wrote on 5/18/2018, 10:27 PM

Interesting. I haven't had an issue rendering yet. Its just the project crashes right after it loads. Didn't used to do it so its really odd. I installed Vegas 15 261 to see if the older version works.

fr0sty wrote on 5/19/2018, 3:19 AM

If not, best bet is to convert to a 10 bit intermediate that Vegas likes, like Cinemform or ProRes.