Vegas Pro 17 crashes when editing credit roll

JMacSTL wrote on 7/14/2022, 7:24 PM

When making edits to my credit roll for my 55 min documentary, about 2/3 of the time after making a change, Vegas locks up; It doesn't quit or end, just sits there and I'm unable to do anything further. Looking at my Windows 10 Task Manager, it appears to be fine. Nothing has ended or crashed, but I can't touch Vegas. I cannot force quit, but have to use Task Mgr to "end" the app and start it again. Most frustrating. Any thoughts? jmm in STL

Comments

Grazie wrote on 7/14/2022, 11:43 PM

@JMacSTL - I hear yah! Sounds like VP is getting choked on processing. GPU OFF? Maybe a clean-out of the Vegas Cache? Trial a Crash-Test Dummy VEG and incrementally heap the pressure on it?

Theres lots you can trial. Keep us informed - yeah?

JMacSTL wrote on 7/15/2022, 10:38 AM

I've got GPU on but Dynamic RAM preview off (set to 0). I"ll try it with GPU off, and maybe I will try creating the credit roll in an otherwise empty timeline, then copying into my actual timeline. That might give the app some breathing room.....but I've got 32GB of RAM and it's not usually all taken by Vegas even with my timeline running.

JMacSTL wrote on 7/15/2022, 10:47 AM

Update: With GPU off, display in Preview (auto) and the credit roll as the only event on the only video track, it's worse. Can't even play it in real time.....it's jittery, offering only still frames about every 4-5 seconds...utterly impossible to see anything on screen. Altho I couldn't get it to lock up as before. I wonder if the most recent, V19 is better at credit rolls.

Former user wrote on 7/15/2022, 4:05 PM

...but I've got 32GB of RAM and it's not usually all taken by Vegas even with my timeline running.

@JMacSTL Hi, can you expand on this, maybe share a photo of Taskmanager?

There's another post where mine & another's has noticed Vegas using a lot of RAM. https://www.vegascreativesoftware.info/us/forum/vp18-vs-vp19-ram-usage-at-startup-of-same-project--136045/#ca850706

smithrobert234224 wrote on 7/18/2022, 10:22 PM

What type of RAM if suitable for playing games. Can you please tell me what is the exact purpose for using it?

JMacSTL wrote on 7/19/2022, 9:58 AM

@smithrobert234224 Well, I have 32 GB of 1600Mhz DIMM. I don't understand your question about "the exact purpose for using it?"....are you referring to the memory or the credit roll plugin?

JMacSTL wrote on 7/19/2022, 10:15 AM

@Former user Memory is not the issue as these two screenshots indicate. one is during playback of the credit roll, the other is during editing of the credit roll. Plenty 'o ram and CPU to spare.

JMacSTL wrote on 7/19/2022, 10:28 AM

Here's another update. After opening the credit roll for editing, and not actually doing any editing, this was just to get the screenshot of the task mgr, I left it open whilst looking for another file in File Mgr, and when I went back to vegas a few minutes later, it was frozen. Not crashed. See attached. Credit Roll just doesn't like me. In order to get out of this, closing Vegas won't work as its menus are not working; right clicking the application in the app bar and closing does nothing . You must use task manager to "end task" which then brings up the "Vegas Pro has stopped working" thing (also attached). And yes, i've clicked the "send" button many times. Ugh.

Former user wrote on 7/19/2022, 12:32 PM

@JMacSTL can you go to your icon at the top, click it - My Profile, & fill in your Signature with your Vegas version, Windows version & system specs, full name of CPU, GPU, & amount of RAM etc. this will then show at the bottom of the comments

JMacSTL wrote on 7/19/2022, 12:39 PM

@Former user done.

Grazie wrote on 7/19/2022, 2:20 PM

@JMacSTL - Thanks for your sig. What is separate Audio?

JMacSTL wrote on 7/19/2022, 3:29 PM

@Grazie that just means that when I'm doing sound design for picture, or editing a video, I have a separate internal hard drive for the video file or files, so that the audio drive doesn't have to work as much. Plus most of my SFX live on a third drive so that I know throughput and speed from the read/write of each hard drive isn't bogging the project down.

Grazie wrote on 7/19/2022, 11:41 PM

@JMacSTL - Ah, right. I have that too. I was wondering if you had an external audio device, which I do. This Presonus AudioBox runs on ASIO drivers and VP has to have those selected within VP. If I don’t then VP throws wobblies.

JMacSTL wrote on 7/20/2022, 9:56 AM

@Grazie I do. I have MOTU and Focusrite audio interfaces for audio I/O. Vegas 11, which is the last 32bit version works great with ASIO drivers, plus I use a lot of Waves audio plugins. Vegas 17 (and up) with ASIO and Waves does not behave. The audio is unusable, jittery, etc. I choose the Windows classic driver in that case with Vegas 17. The reason I switch back and forth: sometimes if I'm doing just audio post, I'll do it in ProTools, but for quick stuff, I'll just use Vegas 11, which is so much faster editing dialog and VO. But this issue I'm having with the credit roll is in Vegas 17.