Vegas pro 20 wont open after new update

Musa wrote on 5/3/2023, 7:27 PM

I just installed the new update and whenever i try to launch vegas pro, the loading screen pops up for a bit but then closes and nothing happens. Any ideas? I need to figure this out as vegas pro is what I use for work. All help is appreciated, thank you

Comments

Quinellipe-Zorn wrote on 5/3/2023, 7:31 PM

Just adding same thing here, and I saw the comment elsewhere. Usually I don't install when something first comes out..really learned a lesson here, never trust again...

BRi7X wrote on 5/3/2023, 7:37 PM

I currently am experiencing this on 19 and 20. What is happening? 😰

cityanimal wrote on 5/3/2023, 7:44 PM

I can't open the new version of 20 here either.

Craig-Vencill9650 wrote on 5/3/2023, 7:45 PM

I installed the new ujpdate, and the program will not open. I am in the middle of two projects. Please help.

NOVAdash wrote on 5/3/2023, 7:46 PM

See my thread or read this post. Disconnect from the internet and you should be fine.

User8385 wrote on 5/3/2023, 7:47 PM

I just got this on my Vegas 20. Vegas starts, i see the initial popup and then it closes. I thought it might be a corrupt plugin, so I renamed all those folders but the result was the same.

 

I then thought, let me update to the latest Vegas 20 update 402 to see if that fixes it but the result is the same.

Weird its happening for different users with different versions !

Craig-Vencill9650 wrote on 5/3/2023, 7:48 PM
😶

I am using Windows 10 -- is that the issue?

User8385 wrote on 5/3/2023, 7:49 PM

See my thread or read this post. Disconnect from the internet and you should be fine.

I disabled my ethernet connection but Vegas 20 still does not start

Pete wrote on 5/3/2023, 7:49 PM

Thought I was the only one since my laptop died mid install on Windows 11.
Edit: Checked and I was still running 370 and running into the shutdown.

See my thread or read this post. Disconnect from the internet and you should be fine.

Worked, thanks mate.

Musa wrote on 5/3/2023, 7:50 PM

See my thread or read this post. Disconnect from the internet and you should be fine.

interesting, i put my laptop on airplane mode and this worked

Olsaff wrote on 5/3/2023, 8:01 PM

Just installed the major upgrade following Vegas automatic update routine. Vegas Pro 20 cannot start anymore. The startup screen is displayed with "Initializing ..." type of messages, then the startup screen disappears and nothing else happens.

The following previously suggested "fixes" didn't change the startup behavior in any way:

- disconnect from Internet.

- hold "Ctrl-Shift" during startup will bring up a dialog confirming to Reset All Vegas Settings to Default values with an option to clear cached data. Did all that and the startup behavior did not change in any way.

Googled it and found similar startup issues have been going on and on for years for many previous versions.

Any fresh ideas how to make this VEGAS PRO thing work? There are projects are being on hold!!!

And how to make a WAKE UP CALL for the Dev/QA team to finally find actual reasons for this to happen and fix them.

 

jimingo-1 wrote on 5/3/2023, 8:05 PM

I have two computers with the new update and the only way to start Vegas is by disconnecting internet. It was working fine for most of the day but all of a sudden it started happening after 8pm (EST)

Quinellipe-Zorn wrote on 5/3/2023, 8:05 PM

See my thread or read this post. Disconnect from the internet and you should be fine.

This worked for me as well, just to provide info. THANK YOU @NOVADash, . Sorry to see it's not working for everyone.

jimingo-1 wrote on 5/3/2023, 8:06 PM

On a side note, I had to physically unplug the Ethernet cable from my computer as a soft disconnect wouldn't work

Terrance wrote on 5/3/2023, 8:07 PM

I am having the same issue. No error message, get splash screen but when it says its done loading it just disappears. I did notice within task manager it says its error reporting before it goes, but I don't get any window. Tried reinstalling and deleting temp folders. Older versions of Vegas installed will work. The curious bit is it worked after I first updated it. I don't remember exactly how many times I was able to load up the program before it stopped working but it wasn't more than three. But reinstalling did not bring it back.

RedRob-CandlelightProdctns wrote on 5/3/2023, 8:10 PM

Similar problem here -- but mine shuts down after "initializing scripts".

I *did* use it after upgrading, but after rebooting I'm in this same pickle now.

Disabled network adapter -- same result.
Unplugged network cable -- same result.

Installed build 370 -- no difference.. would not launch fully.

Then realized I had a 2nd "vEthernet" adapter (don't know what that is?!!).. disabled that as well as my regular one and build 370 launched OK. Re-installing latest build and may have to repeat.. OY!

Last changed by RedRob-CandlelightProdctns on 5/3/2023, 9:09 PM, changed a total of 2 times.

Vegas 21.300

My PC (for finishing):

Cyperpower PC Intel Core i7-7700K CPU @ 4.2GHz, 64GB mem @ 2133MHz RAM, AMD Radeon RX470 (4GB dedicated) with driver recommended by Vegas Updater (reports as 30.0.15021.11005 dated 4/28/22), and Intel HD Graphics 630 driver version 31.0.101.2112 dated 7/21/22 w/16GB shared memory. Windows 10 Pro 64bit version 10.0.19045 Build 19045.

My main editing laptop:

Dell G15 Special Edition 5521, Bios 1.12 9/13/22, Windows 11 22H2 (10.0.22621)

12th Gen Intel Core i7-12700H (14 cores, 20 logical processors), 32 GB DDR5 4800MHz RAM, Intel Iris Xe Graphics, NVIDIA GeForce RTX 3070 Ti Laptop GPU w/8GB GDDR6 RAM, Realtek Audio

 

 

Terrance wrote on 5/3/2023, 8:15 PM

UPDATE - okay just read about the internet thing. So I disabled internet by disabling the adapter card from within windows and I was able to start the program (without any restart from the last failure). Turned the adapter card back on after launch and seems to be working.

Former user wrote on 5/3/2023, 8:29 PM

Same here, Vegas 19 wouldn't open, so I closed Vegas 20 to see if it as the same, little blue loading screen shows for a bit then goes away & no Vegas 19 or 20 loads 😒🤔

Edit - restarting Modem allowed Vegas to load while it was off rebooting, now the internet is back on I closed Vegas & it won't open again, so to open Vegas I have to turn off the internet!

Former user wrote on 5/3/2023, 8:31 PM

Sounds like their authentication servers are down/broken. But it's a ridiculous thing to default to an action of shutting down the customers software when it doesn't receive the requested validation/license info. The assumption being it's an anti piracy measure but it's only affecting actual paid customers.

Dexcon wrote on 5/3/2023, 8:32 PM

Turning my laptop to Airplane Mode enabled Vegas Pro 20 to open, but that didn't work on the desktop where I had to unplug the ethernet cable to get VP20 to open.

The thing is that if you close VP20, you'll need to disconnect from the internet again in order to open it again.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

guillaume-DEBRAY wrote on 5/3/2023, 8:34 PM

Personally I had the same problem, I was able to launch Vegas by unplugging the internet connection cable 

AlicePingYee-Chan wrote on 5/3/2023, 8:45 PM

Same here I cannot open Vegas 20 nor any other version suddenly, I am not even sure I have updated that successfully. Need Help!

gmtmtfilms wrote on 5/3/2023, 8:45 PM

VP19 - I had the same problem. Disconnecting my internet cable allows the program to open. Have raised a ticket with Magix.

https://www.crearbello.com

https://www.gmtmt.com

 

VEGAS PRO 19 (651)

 

Operating System
    Windows 10 Home 64-bit
CPU
    Intel Core i7 10700K @ 3.80GHz
RAM
    64.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)
Motherboard
    Gigabyte Technology Co. Ltd. Z490 UD AC (U3E1)
Graphics
    LG HDR 4K (3840x2160@60Hz)
    4095MB NVIDIA GeForce RTX 3070 (Gigabyte)
Storage
    931GB KINGSTON SA2000M81000G (SATA-2 (SSD))
    1863GB Samsung Portable SSD T5 SCSI Disk Device (USB (SATA) (SSD))

gmtmtfilms wrote on 5/3/2023, 8:46 PM

Same here I cannot open Vegas 20 nor any other version suddenly, I am not even sure I have updated that successfully. Need Help!

Disconnect from internet > Open project > Reconnect to internet.

https://www.crearbello.com

https://www.gmtmt.com

 

VEGAS PRO 19 (651)

 

Operating System
    Windows 10 Home 64-bit
CPU
    Intel Core i7 10700K @ 3.80GHz
RAM
    64.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)
Motherboard
    Gigabyte Technology Co. Ltd. Z490 UD AC (U3E1)
Graphics
    LG HDR 4K (3840x2160@60Hz)
    4095MB NVIDIA GeForce RTX 3070 (Gigabyte)
Storage
    931GB KINGSTON SA2000M81000G (SATA-2 (SSD))
    1863GB Samsung Portable SSD T5 SCSI Disk Device (USB (SATA) (SSD))