I have contacted both Vegas and Boris tech support on this. See if any of you have ideas on how to proceed. As title said downloaded an offered upgrade, I think from Boris. Had some issues but was successful. Now Vegas Pro is highly unstable. When I try to add an effect I see a white box form but it is not populated with effects to choose from. Just an empty box. When I try to Save or Save As nothing happens. I can Incremental Save. When I try to Render I select the entire timeline but when I try to give a name for the rendered file I can only use the name of the project using the Incremental name. When I click render I get a unfilled render box (some titles but no information, no demonstration of Vegas doing work). And it keeps getting worse. Plus after any of these Vegas will no longer let me click on anything or type. I wait a couple minutes to see if this changes but it doesn't. This have been going on for about a week, about the time I got the Boris Continuum / Mocha upgrade though that may not be the issue. It does seem though that all of these involve file i/o, at least to my uneducated mind.
Does anyone know if this upgrade was actually something Vegas supported or was it a Boris offer? And might that impact effects?
I have tried changing some options but when I reload a version of the project everything is back to as it was before. Mostly I have concentrated on the Video card entries for Video and I/O thinking that might be a cause, but nothing changes.
I am starting to think I need to uninstall Vegas 21 and then reinstall from my original download, get that set up, then walk through the upgrades to 315. Though first I want to hear from Tech support, and anyone here. I am suspecting that offer (that I am fairly sure came from Boris as I had to go to the continuum hub and register with Boris) didn't actually apply to my Vegas Pro 21 315 and thus upset things. But I don't know, not strong on software, just trying to get my movie projects done.
Worse was I was about 3 minutes of run time in a 1hr 23min project being completed when all this started, and there is a time crunch.
Grrrrrr.
Thank you
Douglas Scott McCarron
System Information report written at: 08/18/24 01:53:28
System Name: DESKTOP-SEF60LF
[System Summary]
Item Value
OS Name Microsoft Windows 11 Pro
Version 10.0.22631 Build 22631
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-SEF60LF
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7D31
System Type x64-based PC
System SKU Default string
Processor 12th Gen Intel(R) Core(TM) i7-12700K, 3610 Mhz, 12 Core(s), 20 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. 1.10, 12/13/2021
SMBIOS Version 3.4
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product MPG Z690 EDGE WIFI DDR4 (MS-7D31)
BaseBoard Version 1.0
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.22621.2506"
User Name DESKTOP-SEF60LF\doug
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.8 GB
Available Physical Memory 21.7 GB
Total Virtual Memory 44.3 GB
Available Virtual Memory 34.0 GB
Page File Space 12.5 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, DMA Protection, UEFI Code Readonly, Mode Based Execution Control, APIC Virtualization
Virtualization-based security Services Configured Hypervisor enforced Code Integrity
Virtualization-based security Services Running Hypervisor enforced Code Integrity
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.
[Hardware Resources]
[Conflicts/Sharing]
Resource Device
Memory Address 0x51F00000-0x51FFFFFF Intel(R) PCI Express Root Port #21 - 7AC4
Memory Address 0x51F00000-0x51FFFFFF Standard NVM Express Controller
Memory Address 0x51E00000-0x51EFFFFF Intel(R) PCI Express Root Port #4 - 7ABB
Memory Address 0x51E00000-0x51EFFFFF Standard SATA AHCI Controller
Memory Address 0x51D00000-0x51D03FFF Standard NVM Express Controller
Memory Address 0x51D00000-0x51D03FFF Intel(R) PCI Express Root Port #13 - 7AB4
Memory Address 0x52000000-0x520FFFFF Intel(R) PCI Express Root Port #25 - 7AC8
Memory Address 0x52000000-0x520FFFFF Standard NVM Express Controller
IRQ 17 High Definition Audio Controller
IRQ 17 High Definition Audio Controller
I/O Port 0x00005000-0x0000507F NVIDIA GeForce GTX 750 Ti
I/O Port 0x00005000-0x0000507F Intel(R) PEG10 - 460D
Memory Address 0x50000000-0x50FFFFFF NVIDIA GeForce GTX 750 Ti
Memory Address 0x50000000-0x50FFFFFF Intel(R) PEG10 - 460D
Memory Address 0x0000-0xFFFFFFF NVIDIA GeForce GTX 750 Ti
Memory Address 0x0000-0xFFFFFFF Intel(R) PEG10 - 460D
Memory Address 0xA0000-0xBFFFF PCI Express Root Complex
Memory Address 0xA0000-0xBFFFF Intel(R) PEG10 - 460D
Memory Address 0x51B00000-0x51BFFFFF Intel(R) Ethernet Controller (3) I225-V
Memory Address 0x51B00000-0x51BFFFFF Intel(R) PCI Express Root Port #1 - 7AB8
Memory Address 0x52100000-0x521FFFFF Intel(R) PEG60 - 464D
Memory Address 0x52100000-0x521FFFFF Standard NVM Express Controller
I/O Port 0x00004000-0x00004FFF Intel(R) PCI Express Root Port #4 - 7ABB
I/O Port 0x00004000-0x00004FFF Standard SATA AHCI Controller
Windows 11, Realtek audio,