VEGAS Pro 21 (build 315) hanging repeatedly during playback

gobiron wrote on 12/13/2024, 6:48 PM
First file type:
General
Complete name                            : C:\Users\Public\Videos\My Enemies\Chris.MOV
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   0000.00 (qt  )
File size                                : 90.8 MiB
Duration                                 : 50 s 262 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 15.2 Mb/s
Frame rate                               : 29.645 FPS
Encoded date                             : 2024-11-07 20:38:42 UTC
Tagged date                              : 2024-11-07 20:38:52 UTC
Writing library                          : Apple QuickTime
com.apple.quicktime.location.accuracy.ho : 8.655905
com.apple.quicktime.location.ISO6709     : +57.1483-002.1270+050.144/
com.apple.quicktime.make                 : Apple
com.apple.quicktime.model                : iPhone SE (3rd generation)
com.apple.quicktime.software             : 17.6.1
com.apple.quicktime.creationdate         : 2024-11-07T12:18:47+0000
com.apple.photos.originating.signature   : Aemr3tp+0MRSBVuDKUcFYFyz/ItnVideo
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 50 s 262 ms
Bit rate                                 : 14.9 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Frame rate                               : 29.645 FPS
Minimum frame rate                       : 28.571 FPS
Maximum frame rate                       : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.242
Stream size                              : 89.0 MiB (98%)
Title                                    : Core Media Video
Encoded date                             : 2024-11-07 20:38:42 UTC
Tagged date                              : 2024-11-07 20:38:52 UTC
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Metas                                    : 3,4,5
Codec configuration box                  : avcCAudio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 50 s 260 ms
Source duration                          : 50 s 318 ms
Bit rate mode                            : Variable
Bit rate                                 : 181 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 1.09 MiB (1%)
Source stream size                       : 1.09 MiB (1%)
Title                                    : Core Media Audio
Encoded date                             : 2024-11-07 20:38:42 UTC
Tagged date                              : 2024-11-07 20:38:52 UTCOther #1
ID                                       : 3
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 50 s 262 ms
Title                                    : Core Media Metadata
Encoded date                             : 2024-11-07 20:38:42 UTC
Tagged date                              : 2024-11-07 20:38:52 UTCOther #2
ID                                       : 4
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 50 s 262 ms
Bit rate mode                            : Variable
Title                                    : Core Media Metadata
Encoded date                             : 2024-11-07 20:38:42 UTC
Tagged date                              : 2024-11-07 20:38:52 UTCOther #3
ID                                       : 5
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 50 s 262 ms
Bit rate mode                            : Variable
Title                                    : Core Media Metadata
Encoded date                             : 2024-11-07 20:38:42 UTC
Tagged date                              : 2024-11-07 20:38:52 UTC
General
  Name: Chris.MOV
  Folder: C:\Users\Public\Videos\My Enemies
  Type: AVC
  Size: 92.96 MB (95,187,062 bytes)
  Created: 07 November 2024, 21:00:44
  Modified: 07 November 2024, 21:02:37
  Accessed: 13 December 2024, 23:11:41
  Attributes: Archive

Streams
  Video: 00:00:50.250, 29.644 (VFR) fps progressive, 1920x1080x32, AVC
  Audio: 00:00:50.263, 44,100 Hz, Stereo, AAC

Summary
  [TCFM]: 8

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: so4compoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 21.0\FileIO Plug-Ins\so4compoundplug
  Format: AVC
  Version: Version 21.0 (Build 315)
  Company: MAGIX Computer Products Intl. Co.
Second file type: General
Complete name                            : C:\Users\Public\Videos\My Enemies\Chris Bass.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 64.5 MiB
Duration                                 : 30 s 626 ms
Overall bit rate                         : 17.7 Mb/s
Frame rate                               : 29.970 FPS
Encoded date                             : 2024-11-05 12:22:57 UTC
Tagged date                              : 2024-11-05 12:22:57 UTC
com.android.version                      : 12Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings                          : CABAC / 1 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 1 frame
Format settings, GOP                     : M=1, N=30
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 30 s 626 ms
Bit rate                                 : 17.4 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Rotation                                 : 90°
Frame rate mode                          : Variable
Frame rate                               : 29.970 (29970/1000) FPS
Minimum frame rate                       : 15.003 FPS
Maximum frame rate                       : 30.060 FPS
Real frame rate                          : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.280
Stream size                              : 63.6 MiB (99%)
Title                                    : VideoHandle
Language                                 : English
Encoded date                             : 2024-11-05 12:22:57 UTC
Tagged date                              : 2024-11-05 12:22:57 UTC
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
transfer_characteristics_Original        : BT.601
Matrix coefficients                      : BT.709
mdhd_Duration                            : 30626
Codec configuration box                  : avcCAudio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 30 s 559 ms
Source duration                          : 30 s 528 ms
Bit rate mode                            : Constant
Bit rate                                 : 256 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 954 KiB (1%)
Source stream size                       : 954 KiB (1%)
Title                                    : SoundHandle
Language                                 : English
Encoded date                             : 2024-11-05 12:22:57 UTC
Tagged date                              : 2024-11-05 12:22:57 UTC
mdhd_Duration                            : 30559
General
  Name: Chris Bass.mp4
  Folder: C:\Users\Public\Videos\My Enemies
  Type: MAGIX AVC
  Size: 66.10 MB (67,681,456 bytes)
  Created: 07 December 2024, 00:17:09
  Modified: 06 December 2024, 17:32:17
  Accessed: 13 December 2024, 23:43:02
  Attributes: Archive

Streams
  Video: 00:00:30.631, 29.970 fps progressive, 1920x1080x32, MP4 v2 - AVC
  Audio: 00:00:30.528, 48,000 Hz, Stereo, AAC

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: mxcompoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 21.0\FileIO Plug-Ins\mxcompoundplug
  Format: MAGIX AVC
  Version: Version 21.0 (Build 315)
  Company: MAGIX Computer Products Intl. Co.
Third file type: General
Complete name                            : C:\Users\Public\Videos\My Enemies\Tom & Jerry   Friends or Enemies   Classic Cartoon Compilation   WB Kids.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 496 MiB
Duration                                 : 19 min 48 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 3 499 kb/s
Frame rate                               : 23.976 FPS
Movie name                               : Tom & Jerry | Friends or Enemies? | Classic Cartoon Compilation | WB Kids
Writing application                      : Lavf58.29.100

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings                          : CABAC / 3 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 3 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 19 min 48 s
Bit rate                                 : 3 365 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Frame rate                               : 23.976 (24000/1001) FPS
Minimum frame rate                       : 23.974 FPS
Maximum frame rate                       : 23.981 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.068
Stream size                              : 477 MiB (96%)
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 19 min 48 s
Bit rate mode                            : Variable
Bit rate                                 : 128 kb/s
Maximum bit rate                         : 129 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 18.1 MiB (4%)
Default                                  : Yes
Alternate group                          : 1
General
  Name: Tom & Jerry   Friends or Enemies   Classic Cartoon Compilation   WB Kids.mp4
  Folder: C:\Users\Public\Videos\My Enemies
  Type: MAGIX AVC
  Size: 507.71 MB (519,896,452 bytes)
  Created: 09 December 2024, 11:26:29
  Modified: 06 December 2024, 00:42:10
  Accessed: 13 December 2024, 23:23:59
  Attributes: Archive

Streams
  Video: 00:19:48.542, 24.000 fps progressive, 1920x1080x32, MP4 Base Media v1 - AVC
  Audio: 00:19:48.559, 44,100 Hz, Stereo, AAC

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: mxcompoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 21.0\FileIO Plug-Ins\mxcompoundplug
  Format: MAGIX AVC
  Version: Version 21.0 (Build 315)
  Company: MAGIX Computer Products Intl. Co.

Fourth file type: General
Complete name                            : C:\Users\Public\Videos\My Enemies\That's All Folks.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 11.8 MiB
Duration                                 : 4 s 104 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 24.1 Mb/s
Frame rate                               : 29.970 FPS
Encoded date                             : 2024-12-05 23:38:21 UTC
Tagged date                              : 2024-12-05 23:38:21 UTC

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L5@High
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 4 s 104 ms
Bit rate                                 : 23.9 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Standard                                 : Component
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Bits/(Pixel*Frame)                       : 0.096
Stream size                              : 11.7 MiB (99%)
Language                                 : English
Encoded date                             : 2024-12-05 23:38:21 UTC
Tagged date                              : 2024-12-05 23:38:21 UTC
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : hvcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 4 s 32 ms
Bit rate mode                            : Variable
Bit rate                                 : 188 kb/s
Maximum bit rate                         : 209 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 92.3 KiB (1%)
Language                                 : English
Encoded date                             : 2024-12-05 23:38:21 UTC
Tagged date                              : 2024-12-05 23:38:21 UTC
General
  Name: That's All Folks.mp4
  Folder: C:\Users\Public\Videos\My Enemies
  Type: MAGIX HEVC
  Size: 12.09 MB (12,378,297 bytes)
  Created: 05 December 2024, 23:36:53
  Modified: 05 December 2024, 23:38:25
  Accessed: 13 December 2024, 23:44:03
  Attributes: Archive

Streams
  Video: 00:00:04.104, 29.970 fps progressive, 3840x2160x32, HEVC
  Audio: 00:00:04.032, 48,000 Hz, Stereo, AAC

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: mxcompoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 21.0\FileIO Plug-Ins\mxcompoundplug
  Format: MAGIX HEVC
  Version: Version 21.0 (Build 315)
  Company: MAGIX Computer Products Intl. Co.

Here are my system details:

Processor 13th Gen Intel(R) Core(TM) i7-13360P 2.2 GHz

Installed RAM 16 GB

System type 64 bit OS

Windows 11 Home (version 24H2, build 26100.2605)

The first type of file was shot on Apple iPhone SE, the second on a Samsung Galaxy A21s and the third & fourth downloaded from YouTube

After the third or fourth crash, I rendered the unfinished project, cleared the timeline and media window and continued afresh, hoping to have beaten the freezes by working with fewer active file types. Many crashes later, I am now on my fourth temporary render (each time as a Magix AVI file - 1920x1080 29.97p 8bit 4:2:0 template) hoping for a smooth mix down of the final half dozen clips from my Samsung phone.
 

Comments

gobiron wrote on 12/13/2024, 6:51 PM

...I forgot to mention that the last 'part-way' render froze a third of the way through, but succeeded on the next attempt...

RogerS wrote on 12/14/2024, 6:53 PM

Do you also have a GPU?

Could you share a screenshot of options, preferences, file io?

gobiron wrote on 12/15/2024, 8:46 AM

As far as I know, I have no GPU - I'm working on a HP Spectre x 360 laptop.

jetdv wrote on 12/15/2024, 12:54 PM

@gobiron Intel Iris Xe Graphics is a GPU. If you go to Help - Check for Driver Updates in VEGAS, it will show you your GPU(s) and the driver version(s) installed.

RogerS wrote on 12/16/2024, 2:36 AM

Here's my suggestion- I think you need to narrow down which type of footage is causing problems in VEGAS.

I'm a little surprised the first iPhone footage is using the older so4compound decoder. I'd suggest re-encoding all of those files with ShutterEncoder to a constant framerate (try output codec h264 or if you want to avoid GPU decoding entirely try Apple ProRes). Replace that media in VEGAS (see project media and "swap video files") and see if it's stable.

If that doesn't help next do the same with the Samsung footage.

Intel XE should work well- I agree with jetdv to give the driver update feature a try.

gobiron wrote on 12/16/2024, 10:48 AM

Thank you both, jetdv and RogerS. It is at least good to know that the hanging is most likely down to the types of footage I'm importing although, as far as I remember, it was still crashing after I had rendered the unfinished project to eliminate the 'dodgy' media. I'm afraid I'm lost when you talk about codecs and avoiding GPU decoding etc, but I shall try ShutterEncoder on that first iPhone footage and let you know how I get on, repeating the early stages of this current project.
Meantime, I have almost finished the version I've been working on and it has remained stable during the editing of final half dozen Samsung clips.
Thank you again!
PS I shall also try to update the XE drivers, though in the Help>Check for Driver Updates window everything had 'Not found' against it.

RogerS wrote on 12/16/2024, 5:59 PM

Feel free to ask if you don't understand something.

A codec is how the media was compressed. AVC/ h264 is the most common these days. HEVC/h265 is a more data efficient more recent format. GPU makers have added special circuitry to decode (decompress) these media types in hardware taking the load off the CPU.

ProRes is relatively lightly compressed format so the CPU can handle it easily at the expense of large file sizes.

The benefit is that if the problem is with how VEGAS does hardware decoding using the GPU, ProRes bypasses that entirely. There are known issues with variable framerate footage in VEGAS, esp. what phones produce. VEGAS has gotten better, though.

For the XE Drivers, VEGAS can find it but Intel has its own tool: https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

gobiron wrote on 12/16/2024, 10:24 PM

Thank you, RogerS - you put it very clearly

I shall follow up on all your advice and hopefully avoid such issues in future - meantime, I've successfully rendered the finished video, with no further crashes 👍