Vegas Pro 21 - exported videos are not playable, corrupt (1kb files)

nikola-herss wrote on 5/6/2024, 2:14 AM

Hello,

I am struggling with rendering any project file fro about a week now. I have always rendered with the MAGIX AVC/AAC MP4 settings but Its not working (even any other rendering settings doesnt work). When the rendering is done I open the file and it says "Can't play. This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt. Error code -0xc00d36c4" meanwhile the file has 1kb size.

I tried to open it with different media, update my drivers, reinstall Vegas but nothing helped.

Im very stressed about this situation due to my job being depended on this software so I would be very thankful if anyone could give me some tips on what should I try to make it fix. Thank you so much.

My PC setup:
CPU: AMD RYZEN 5 1600X
Graphic card: Sapphire Radeon Nitro+ RX 580 4GB OC
Power Supply Unit: Seasonic S12II-520 - 520W
Internal disk: Seagate BarraCuda, 3,5"

Comments

Dexcon wrote on 5/6/2024, 3:37 AM

Is there plenty of free space on the HDD that not only allows for the expected render size of the project but also plenty of free space for Vegas Pro's program to undertake the rendering process?

Have any changes been made to the render template away from the default settings? If yes, what are those changes?

It might also be a good idea to check the HDD for errors by, in Windows Explorer, R clicking on the drive (e.g. 'xxxxx (C:)' where 'xxxxx' is the name of the drive, click on Properties in the context window that has opened, select the Tools tab, and click on the 'Check' button in the Error Checking box. It might also be wothwhile after the error check has finished to click on the Optimize button to defrag the HDD if it hasn't been defragged for a while. BTW, its been recommended by many over the years to never defrag an SSD.

nikola-herss wrote on 5/15/2024, 1:52 PM

Is there plenty of free space on the HDD that not only allows for the expected render size of the project but also plenty of free space for Vegas Pro's program to undertake the rendering process?

Have any changes been made to the render template away from the default settings? If yes, what are those changes?

It might also be a good idea to check the HDD for errors by, in Windows Explorer, R clicking on the drive (e.g. 'xxxxx (C:)' where 'xxxxx' is the name of the drive, click on Properties in the context window that has opened, select the Tools tab, and click on the 'Check' button in the Error Checking box. It might also be wothwhile after the error check has finished to click on the Optimize button to defrag the HDD if it hasn't been defragged for a while. BTW, its been recommended by many over the years to never defrag an SSD.

Thank you so much! I check the HHD and I have noticed that I had full storage and that was the reason why it didnt work. I switched the temporary files to a different disk and it started working again.
But now I am having issue with crashing when opening Video Event FX. I tried to clear all cache data and set settings to default but its still crashing. Do you know what could be wrong?