Comments

TheHappyFriar wrote on 9/18/2007, 5:57 PM
you entered your SN in help - enter your serial number?

i did that & it worked no problem.
tumbleweed2 wrote on 9/18/2007, 7:40 PM

I downloaded the trial, then decided to buy. After the purchase, I downloaded again, in case there was an update. anyways, I noticed there were 2 serials #'s, one for the purchase, one for the trial, on the mysoftware web page. Maybe yours was mixed up by accident?
TheHappyFriar wrote on 9/18/2007, 8:20 PM
i copied/pasted the one from my e-mail.
FrigidNDEditing wrote on 9/18/2007, 8:33 PM
tried, no luck

(and by tried I mean all the suggestions to get it to work so far)

Dave
MRe wrote on 9/18/2007, 10:51 PM
So you have already uninstalled the trial and installed the licensed version? Those are two different installations, even though the build number is the same.

The only thing left is to clear registry manually. I won't give you any help on that because you either know how to do it or end up with non-functional workstation.

ushere wrote on 9/19/2007, 12:55 AM
now i'm worried....

using the activated demo. have just order v8 and expect it here next week. i thought i simply had to enter my new serial number? when it arrives

what are the correct steps so i don't have to uninstall / install again?

leslie
FrigidNDEditing wrote on 9/19/2007, 1:22 AM
well, can't sleep so I took another look, and it appears as though it's just not taking the serial from my email (not sure why, but I'm gonna try again and see how that does).

wishing myself luck :)

Dave
FrigidNDEditing wrote on 9/19/2007, 1:24 AM
Hey, it took it, that's what I've been waiting to see.

yay (little sleepy celebration).

Ok enough of that, gotta see if I can go to sleep now (how sad would that be that this was keeping me up :P ).

Dave