Vegas Pro has stopped working

Hengu wrote on 1/12/2019, 12:48 AM

Hello editing community! I can no longer boot up Vegas Pro 14 64bit and I have no clue as to why.

This first happened when I overclocked my graphics card and I havent been eigible to boot up any editing software since then. I was using MSI Afterburner and I read that it was common for it to not work when Afterburner was running so I closed it out and even uninstalled it without any success. I was hoping someone might know a little about how to fix this problem

Thanks in advance!

-Hengu

Hardware

  • Windows 10 Pro 64-Bit
  • Asus Prime Z270-a
  • Nvidia Geforce 1080 (MSI Watercooled)
  • Intel Core i7 7700k @ 4.20GHz (currently clocked ant 4.4GHz)
  • 16GB 1500MHz RAM
  • 110 GB SSD (Primary)
  • 2TB SSHD
  • 2TB HDD

 

Error Report

Extra Information
   File:                C:\Users\orjsv\AppData\Local\VEGAS Pro\14.0\dx_video_grovel_x64.log
   File:                C:\Users\orjsv\AppData\Local\VEGAS Pro\14.0\svfx_video_grovel_x64.log
   File:                C:\Users\orjsv\AppData\Local\VEGAS Pro\14.0\ocio_x64.log
   File:                C:\Users\orjsv\AppData\Local\VEGAS Pro\14.0\dx_grovel_x64.log
   File:                C:\Users\orjsv\AppData\Local\VEGAS Pro\14.0\gpu_video_x64.log

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 14.0 (Build 270) 64-bit
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_250db833a1cd577e\igdrclneo64.dll
   Fault Address:       0x00007FFD22A30819
   Fault Offset:        0x0000000000030819

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 14.0\vegas140.exe
   Process Version:     Version 14.0 (Build 270) 64-bit
   Process Description: VEGAS Pro

Comments

Hengu wrote on 1/12/2019, 1:20 AM

NOTE: I just tried to do a fresh install after uninstalling afterburner and got the exact same error


 

Dexcon wrote on 1/12/2019, 1:27 AM

Check out a previous post on this forum from around 9 months ago:

https://www.vegascreativesoftware.info/us/forum/vegas-startup-crash--111263/

... it refers to the same .dll as appears in your 'fault module', so you may find a solution here.

Hope it works for you.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Hengu wrote on 1/12/2019, 1:55 AM

Check out a previous post on this forum from around 9 months ago:

https://www.vegascreativesoftware.info/us/forum/vegas-startup-crash--111263/

... it refers to the same .dll as appears in your 'fault module', so you may find a solution here.

Hope it works for you.

I feel like a new man, thank you very much!