Vegas Pro is crashing today

Jon-W wrote on 8/19/2025, 7:08 AM

Hello my Vegas Pro is crashing today.

Can anyone tell me what the issue is please.

This is the problem details and extra info.

Thank you.

Extra Information
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\fileio_x64.log
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\persist.prefs
   File:                C:\Users\jonwi\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log
   File:                C:\Users\jonwi\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionOutput.xml
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\dx_video_grovel_x64.log
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\svfx_video_grovel_x64.log
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\ocio_x64.log
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\dx_grovel_x64.log
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\vst_grovel.log
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\vegas_script_x64.log
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\gpu_video_x64.log
   File:                C:\Users\jonwi\AppData\Local\VEGAS Pro\20.0\hub.log
   File:                G:\My Drive\0. Vegas Film Projects\4MFH Vegas Pro veg files\20250817 - Woodbridge UNCUT.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 20.0 (Build 411)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\System32\DriverStore\FileRepository\u0401684.inf_amd64_421e910c71e37a8d\B401510\amfrtdrv64.dll
   Fault Address:       0x00007FFBFD869F1D
   Fault Offset:        0x0000000000369F1D

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe
   Process Version:     Version 20.0 (Build 411)
   Process Description: VEGAS Pro
   Process Image Date:  2023-06-12 (Mon Jun 12) 19:23:12

HP Pavilion All-in-One Desktop 24-ca0xxx     
Processor    AMD Ryzen 7 5700U with Radeon Graphics            1.80 GHz
Installed RAM    16.0 GB (15.4 GB usable)
System type    64-bit operating system, x64-based processor
Edition    Windows 11 Home
Version    23H2
Installed on    ‎02/‎02/‎2023
OS build    22631.3374
Experience    Windows Feature Experience Pack 1000.22688.1000.0

Vegas Pro Version 20.0 (Build 411)
 

Comments

Dexcon wrote on 8/19/2025, 7:29 AM

One of the suggestions from an online search of "amfrtdrv64.dll" was that the AMD GPU driver may need updating. Chat GPT resulted with https://copilot.microsoft.com/chats/PCbDfCQhY5nDrxjroLrHJ

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Jon-W wrote on 8/19/2025, 7:31 AM

One of the suggestions from an online search of "amfrtdrv64.dll" was that the AMD GPU driver may need updating. Chat GPT resulted with https://copilot.microsoft.com/chats/PCbDfCQhY5nDrxjroLrHJ

There were AMD driver issues before and as I haven't used Vegas much the last year, that would make sense. But it has been alright the last 3 weeks. Will have a look. Thank you!

HP Pavilion All-in-One Desktop 24-ca0xxx     
Processor    AMD Ryzen 7 5700U with Radeon Graphics            1.80 GHz
Installed RAM    16.0 GB (15.4 GB usable)
System type    64-bit operating system, x64-based processor
Edition    Windows 11 Home
Version    23H2
Installed on    ‎02/‎02/‎2023
OS build    22631.3374
Experience    Windows Feature Experience Pack 1000.22688.1000.0

Vegas Pro Version 20.0 (Build 411)