Vegas Pro not letting me use it anymore

ramon-huerta wrote on 3/17/2018, 1:23 PM

I purchased Vegas Pro 14 Edit from a humble bundle deal and registered it and have been using it no problems for a few months now.

However, now the program has locked me out with seemingly no way to use it again. It takes me straight to the registration tab when I open the program and can't get past it unless I register. Problem is, since I already registered it just tells me that serial number is already linked to an email, and there aren't any options to log in of some sort.

Help would be greatly appreciated since I have a few projects started on Sony Vegas already. (Couldn't find any other similar posts before making this one btw)

Don't think it's relevant to this issue but my OS is Windows 10

Comments

Grazie wrote on 3/19/2018, 3:33 AM

I purchased Vegas Pro 14 Edit from a humble bundle deal and registered it and have been using it no problems for a few months now.

Did you register it directly with MAGIX? Through their portal? Does it show up as being registered to you on their portal?

To me, it sounds like you have a MAJOR S.N. issue going on and you really need to get "humble bundle" to correspond with MAGIX. What do you think?

VEGAS_EricD wrote on 3/19/2018, 9:11 AM

Please create a support ticket here. https://support2.magix.com/customer/en/vegas/form

...and include your serial number, as well as the email address you are trying to register the serial number to. We will look into this for you.