Vegas Pro Plat Crashing on beginning of Rendering

scalera wrote on 8/23/2009, 12:44 PM

I am using about 169 clips I pulled off of my Sony HD cam. They are .mts files. I am not adding any effects or manipulating the video in anyway. Im just dragging the 169 files down to the timeline and wanting to burn them to a blu ray disk (25 gb). When I go thru the Make Disc Wizard, I select blu ray and use the highest quality settings possible. I have tried both rendering only and rendering then burning, but both ways end up in the program crashing shortly after the process begins (maybe 5 seconds). The error :

This is my version information:

Computer Specs:
Dell XPS 435MT, i7 920 2.67ghz, 12GB, Home Prem 64 bit, ATI Radeon HD4670 (driver ATI 8.533.0.0)

I have tried keeping the 169 files on the same drive as I am rendering the image on. I have tried keeping the media files on a different drive than I am rendering the image on and it doesnt matter. The only thing that I could find that looks weird is:

It appears like neither the ac3studioplug.dll nor the mcplug.dll driver is loaded.

Any suggestions? Does Sony offer phone support for this?

Comments

scalera wrote on 8/24/2009, 3:55 PM

Well I realized it has something to do with ac3studioplug.dll and the mcplug.dll driver not being loaded.

After I reinstalled vegas, they appeared there and then I attempted to render a new project. It then crashed again and unloaded those 2 things again under the about menu.

What could be causing this and what do I do? Cant a phone support rep help me?

Himanshu wrote on 8/24/2009, 4:01 PM

Have you installed DVD Architect?
Have you registered your software?

I believe certain functionality is activated only after registration, though I don't think it should lead to a crash that you're seeing. Nonetheless, you should do both of the above.

Cant a phone support rep help me?
They probably can...have you called them?

BTW, you can post your system specs under your user profile. And no need for a snapshot for the VMS version...just post the version & build number.

scalera wrote on 8/24/2009, 5:46 PM

Thanks for the response. It looks like the phone support costs money which is BS cause I just paid for the plat pro version of this and I cant even render a movie...so yes its registered and not the trial

I havent installed Dvd architect. Why do i need to? doesnt vegas movie studio plat pro have a authoring program inside?

Himanshu wrote on 8/24/2009, 6:52 PM

As I said in my previous repsonse, "I believe certain functionality is activated only after registration, though I don't think it should lead to a crash that you're seeing. Nonetheless, you should do both of the above."

I'm not claiming 100% knowledge on this, but the "certain functinality" is the AC3 & MPEG2 features. If you'd like to verify yourself, you should just install DVDA Studio and register it. Didn't you get that with VMS 9 Platinum Pro?

However, if that works, I'm still baffled why you would see a crash instead of an error message of some sort.

scalera wrote on 8/24/2009, 9:48 PM

How do I install DVDA studio/where do i download from? I just downloaded and bought VMS Plat Pro online. What other programs should have been included in my purchase?

Ya I dont know why. When I tried to do 100 clips instead of 169, it got to 12% rendering before it crashed. There has got to be some corrupt driver or something. What should I update or replace?

D1 wrote on 8/25/2009, 12:23 AM

i am also having this problem and would like to provide some more info to this thread. im also talking to someone in tech support about this issue as well.
besides experiencing the crash/freeze or incredibly slow rendering speed (ie 3+ hours for rendering a 4min clip) ive recieved this error message:

Vegas Movie Studio Platinum 9.0
Version 9.0b (Build 92)
Exception 0xC0000005 (access violation) READ:0xFF8E7E83 IP:0x4F1DEA
In Module 'VegasMovieStudioPE90.exe' at Address 0x400000 + 0xF1DEA
Thread: ProgMan ID=0xAF4 Stack=0x468F000-0x4690000
Registers:
EAX=00000000 CS=001b EIP=004f1dea EFLGS=00010282
EBX=45207a50 SS=0023 ESP=0468f4a0 EBP=0468f80c
ECX=ff8e7e73 DS=0023 ESI=452075a4 FS=003b
EDX=77ce5e74 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
004F1DEA: 8B 41 10 3D 59 55 59 56 .A.=YUYV
004F1DF2: 77 15 74 1E 3D 76 32 31 w.t.=v21
Stack Dump:
0468F4A0: 0468F868 04590000 + FF868
0468F4A4: 00000000
0468F4A8: 25EAC340 25BF0000 + 2BC340
0468F4AC: 00000000
0468F4B0: 00000000
0468F4B4: 00000000
0468F4B8: 00000000
0468F4BC: 00000000
0468F4C0: 00000000
0468F4C4: 00000000
0468F4C8: 02FA26D8 02F40000 + 626D8
0468F4CC: 002A3000 00270000 + 33000 (sfapprw.dll)
0468F4D0: 02FA271C 02F40000 + 6271C
0468F4D4: 0468F4F4 04590000 + FF4F4
0468F4D8: 0468F4F4 04590000 + FF4F4
0468F4DC: 5984748F 59830000 + 1748F (wmfplug4.dll)
> 0468F51C: 005F05D8 00400000 + 1F05D8 (VegasMovieStudioPE90.exe)
0468F520: 00000001
0468F524: 00000007
0468F528: 00000500
0468F52C: 000002D0
> 0468F55C: 00500000 00400000 + 100000 (VegasMovieStudioPE90.exe)
0468F560: 00004E20
> 0468F564: 00A00000 00400000 + 600000 (VegasMovieStudioPE90.exe)
0468F568: 00000064
0468F56C: 00000000
0468F570: 00000000
0468F574: 00000000
> 0468F59C: 00610070 00400000 + 210070 (VegasMovieStudioPE90.exe)
0468F5A0: 00000080
0468F5A4: C40000C4
> 0468F5A8: 0065006D 00400000 + 25006D (VegasMovieStudioPE90.exe)
- - -
0468FFF0: 00000000
0468FFF4: 005282F0 00400000 + 1282F0 (VegasMovieStudioPE90.exe)
0468FFF8: 00AF3D58 00400000 + 6F3D58 (VegasMovieStudioPE90.exe)
0468FFFC: 00000000

im not sure how much this particular information will help but....what the heck ill just throw it in here. this is a very frustrating and, in my opinion, unnecessary hassle.

Himanshu wrote on 8/25/2009, 3:33 AM

How do I install DVDA studio/where do i download from? I just downloaded and bought VMS Plat Pro online.

The Vegas family comparison page clearly says DVDA Studio 4.5 is included in your package. However, I have no knowledge of the online distribution so you should contact SCS to figure that out or maybe someone else who has purchased it online will jump in. For my VMS 8 Platinum Edition there was a DVD (CD?) in the package that I used to install it.

When I tried to do 100 clips instead of 169, it got to 12% rendering before it crashed

That's a good test. Now how about if you have just 1 clip? And no effects at all. Does that succeed?

There has got to be some corrupt driver or something. What should I update or replace?

At this point there is no evidence that there is anything corrupt.

Himanshu wrote on 8/25/2009, 3:35 AM

@D1:

i am also having this problem and would like to provide some more info to this thread. im also talking to someone in tech support about this issue as well.

It's hard to say if you have the same problem or not. Have you installed DVDA Studio & registered it? Are you able to render any clips at all? If it's just slow rendering, then I suspect you have a different issue.

D1 wrote on 8/26/2009, 1:43 AM

yes, my DVDAS is registered.

ive ran some tests to make sure i can give you a better answer and yes, i am NOT having the exact same problem but i am experiencing a similar result.

i found out that i can render small clips.
i can render up to about 30 seconds of edited footage, anything more results to a crash, freeze or an error message.

im running an i7 2.67ghz processor with 6gigs of RAM, i do not see how im concluded to chopping the video into many pieces to get a video that's less then 5 minutes in duration. i might also add that my HDD space is not an issue and running at 7200rpm.

how am i going to render the collection of 30second footages?
how intensive is the rendering in sony vegas studio??

Himanshu wrote on 8/26/2009, 3:54 AM

@D1

My suggestion based on your responses is to start a new thread with details of what you've done & where VMS is stumbling might get better responses than to mix it with this thread. Also keep following up with SCS Support - they really are helpful.

rrrrob wrote on 8/26/2009, 4:43 PM

I have a similar problem when I try to re-rended a clip...the program gives me a generic error message instead of crashing, though....BUT, when I re-render the clip with a DIFFERENT FILE NAME, for SOME strange reason, it then works....had this happen on two computers, and with two different versions of plantinum (7 and 9).

DLCPhoto wrote on 8/28/2009, 11:34 AM

Please see this thread, concerning crashing of Vegas during rendering of HD files:

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=4&MessageID=650217

Only after I applied these fixes was I able to consistently render HD files (.mt2s) without crashing.

These may or may not be the problem here, but it's worth considering.