Vegas won't download

michael-notch wrote on 11/14/2016, 12:05 PM

Hey all, first time Vegas user here, I can't seem to get "Vegas 14 build 189" to download onto my computer. Everytime I go to download the software it says I need to restart my computer to finish updates. Restarting does not help and the error message keeps regurgitating itself. Has anyone else run into this problem and has a fix for it? Thank you!

P.S. - I've tried to contact Magix support but I haven't heard back from them so I figured I'd try the community. I'm getting kinda desperate since I really don't want this to end up being me dropping alot of money on something that doesnt actually work.

Comments

Quitter wrote on 11/14/2016, 11:25 PM

restart my computer to finish updates

i guess it's a microsoft update problem
https://www.custcenter.com/app/answers/detail/a_id/4840

Last changed by Quitter on 11/15/2016, 8:00 AM, changed a total of 1 times.

Camcorder: Sony CX 520 VE
Hardware:   Acer NG-A717-72G-71YD, Win 11 , i7-8750 H, 16GB, GTX 1060 6GB, 250GB SSD, 1TB HDD
NLE:  Sony Vegas Pro 13.0 Build 453
            Vegas Pro 14.0 Build 270
            Vegas Pro 21.0 Build 300

 

michael-notch wrote on 11/15/2016, 8:10 PM

So I was able to fix the problem after about 5 and a half hours with the Microsoft CS. They had to disable and remove my "free" windows 10 update that seemed to persist long after the end date.