Very Odd "Exception" Problem... Help Please!

redreef1 wrote on 7/21/2009, 10:34 PM

I've been trying to put together some videos I have gotten with realplayer SP download off facebook on Google Chrome, but constantly come across a problem when using Vegas Movie Studio Platinum 9.

The first time I put the videos together (there are three in total) everything was working fine. I had worked for about two hours and then took a break leaving the program on. When I came back, the following error had popped up:

"An error has occurred during the current operation.

An exception occurred."

followed by the details:

"Vegas Movie Studio Platinum 9.0
Version 9.0b (Build 92)
Exception 0xC0000094 (integer divide by zero) IP:0x33A76729
In Module 'mcmp4plug.dll' at Address 0x339A0000 + 0xD6729
Thread: ProgMan ID=0x1C4 Stack=0x27BE000-0x27C0000
Registers:
EAX=00000000 CS=001b EIP=33a76729 EFLGS=00010246
EBX=053ad2dc SS=0023 ESP=027beec8 EBP=053ad200
ECX=00000000 DS=0023 ESI=00000002 FS=003b
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
33A76729: F7 F1 8B 44 24 0C F7 F1 ...D: 8B C2 33 D2 4F 79 4E EB ..3.OyN.
Stack Dump:
027BEEC8: 00000000
027BEECC: 053AD2DC 05120000 + 28D2DC
027BEED0: 339B25E5 339A0000 + 125E5 (mcmp4plug.dll)
027BEED4: 00000002
027BEED8: 00000000
027BEEDC: 00000000
027BEEE0: 00000000
027BEEE4: 053AD2D8 05120000 + 28D2D8
027BEEE8: 053AD2DC 05120000 + 28D2DC
027BEEEC: 00000000
027BEEF0: 00000000
027BEEF4: 053AD200 05120000 + 28D200
027BEEF8: 053AD230 05120000 + 28D230
027BEEFC: 027BF328 026C0000 + FF328
027BEF00: 00000000
027BEF04: 00000000
> 027BEF28: 339AA5AD 339A0000 + A5AD (mcmp4plug.dll)
> 027BEF48: 7C80262A 7C800000 + 262A (kernel32.dll)
> 027BEF50: 7C802600 7C800000 + 2600 (kernel32.dll)
> 027BEF98: 7C839AC0 7C800000 + 39AC0 (kernel32.dll)
> 027BEF9C: 339B2DF7 339A0000 + 12DF7 (mcmp4plug.dll)
> 027BEFD4: 339B22B9 339A0000 + 122B9 (mcmp4plug.dll)
> 027BF040: 006FC930 00400000 + 2FC930 (VegasMovieStudioPE90.exe)
027BF044: 01F3C5A8 01E60000 + DC5A8
027BF048: 00000000
027BF04C: 3FF00000
027BF050: 00000302
> 027BF078: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
> 027BF07C: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
027BF080: 00000000
027BF084: 404E0000
027BF088: 00000026
027BF08C: 00001663
> 027BF090: 00CF21EA 00400000 + 8F21EA (VegasMovieStudioPE90.exe)
027BF094: 000003E8
027BF098: 00000000
027BF09C: 000003E8
027BF0A0: 00000000
> 027BF0F0: 003A0043 00360000 + 40043 (sfwbdmux.dll)
> 027BF0F4: 0044005C 00400000 + 4005C (VegasMovieStudioPE90.exe)
- - -
027BFFF0: 00000000
027BFFF4: 005282F0 00400000 + 1282F0 (VegasMovieStudioPE90.exe)
027BFFF8: 00AF3D58 00400000 + 6F3D58 (VegasMovieStudioPE90.exe)
027BFFFC: 00000000"

Clicking okay quit me out of vegas. When I reopened the file it told me I should quickly save since vegas closed unexpectedly. Upon closing the window the same error popped up with the same results. Everytime I tried to open the file it gave me the same error.

I decided to start fresh and open a new Vegas file, but when I dragged the videos (which are mp4s by the way) into the window I immediantly get the same error with all three.

A couple days later, I redownloaded the files and it worked perfectly into a new vegas file. I began working on putting the video together, and four hours later once I was almost finished, the program came up the same error, out of nowhere.

Please help! It's getting really annoying to have to spend so much time with Vegas getting this to work. I've tried rebooting and uninstalling and various other basic solutions but none have worked. I find it really strange that a video will work perfectly at first and then four hours later not sync into Vegas. The video files play fine on there own. Help!

Comments

Eugenia wrote on 7/21/2009, 11:01 PM

There is nothing we can do to help you with these files. Vegas' MP4/MOV h.264 support is simply very bad, as it runs out of resources with such files before too long.

The only thing you can do is:
1. Write to Sony and ask them to fix their MP4/MOV support which has been below par since forever.
2. Re-encode the files into an editing-friendly format, e.g. Cineform ($129). No freeware lossless codec exists that Vegas like. The ones that Vegas likes (e.g. HDV mpeg2, DV AVI) aren't lossless (and are interlaced too, your videos are progressive).

If the files you are working with are only 3 of them, you can try installing and using Lagarith (you can encode the files to Lagarith one by one via Vegas' AVI customized export). This is a lossless codec, very slow to edit, but at least it doesn't crash as often.

Eugenia wrote on 7/21/2009, 11:29 PM

Another way to deal with the problem is to use proxy editing btw, tutorial here:
http://eugenia.gnomefiles.org/2007/12/12/proxy-editing-with-sony-vegas/
However, on step5, you need to rename the originals as .mpg rather than the proxies as .mp4 that the tutorial suggests (special workflow for .mp4 files only).