VF crashing under Windows 2000

kporter wrote on 11/23/2001, 11:55 PM
I just bought Video Factory 2.0 in the store. Installed it on my system, it upgraded to directx 8.0, everything went fine, but when I run the application I immediately get a "The instruction at "0x1300e638" referenced memory at "0x00000018". The memory could not be "read". error. It draws the bottom half of the screen and the error pops up. I never get a chance to even click any buttons or windows.

My system is an IBM Intellistation Pentium III 1.7ghz. It supports 2 processors but I only have one, I have 512 MB RAM, two SCSI drives, and an ATI fire GL4 video accelerator. I also have the Happauge Win TV PVR installed. I'm running Windows 2000 with all the latest updates.

Has anyone else seen this? I tried updating to directx 8.1 and that didn't help, same with the 2.0a update for VF. I guess I'll see if there's an updated video driver available somewhere but I'm pretty discouraged.

Comments

path45 wrote on 11/24/2001, 11:03 AM
Similar Problem with Windows ME.

I recently set up a customer with a P4 1.7GHz 512 MB RAM system with M.E. He can render approximately 2 minutes of Video before system locks up with vcache errors when he tries to get out of it, then the OE exception occurs and system hangs up. There seems to be a relationship to the TEMP file and how many minutes he can render. The avi files are humongous and it does not seem very efficient file management.
I am due to go back next week for another try. Any suggestions would be helpful.