Video Capture Application Problem

Javaholics wrote on 3/6/2006, 4:07 PM

(VMSP,6.0a,b85)_I have successfully transferred @ 12 VHS tapes via Video Capture but have now run into a snag. Following the completion of each project, I clear my HD's of previous project content to make way for my newest project. I started my latest project just as I have all the previous ones by opening VMS and selecting 'Capture Video' and now I get the following Error screen;

'Video Capture has detected that it was not shut down properly. Would you like to load the previous project?'

My first response to this question was NO since I had just deleted my previous project prior to starting my latest. However regardless of my answer, I get the following Error screen;

'The device 'Conexant 2388x Video Capture' could not be opened. Please make sure that it is turned on and is not being used by another application.'

When I select 'OK' to the screen, I then get the following Error screen;

'An error occurred during the current operation. An Exception has occurred.' ...I'm given the opportunity to either select 'OK' or 'Details'. When I select Details, it provides me with jargon I've seen before but never really understood what it meant. The information is lengthy and starts with...'Exception 0xC00000005 (access violation) WRITE;0x580119D6, etc, etc,.

Regardless of how many times I select the 'OK' button on the last Error screen mentioned, my action seems to have no effect and the only way I have been successful at shutting down the Capture application at this point, is to utilize Task Panel/End Task.

I contacted Sony Tech Support and their only answer to date was;

'I suggest that you please un-check the box in the preferences general tab that refers to "automatically launch" previous project when opening application.'

I did as they instructed but it had no effect on my problem. While waiting on a reply from Sony Tech Support, I un-installed VMS and then reinstalled it including the latest upgrades but this process also did nothing to address my problem.

I will be most appreciative of any suggestions any of you might have, thanks.

Comments

DrLumen wrote on 3/6/2006, 8:49 PM

Not really sure what is causing your particular issue but, at first thought, your video capture card or drivers have gone bad.

Try to capture using another program, like windows movie maker. If it does not work, I would tend to think it is your card or drivers. If it does, there is something in vms corrupted.

Good Luck!

rustier wrote on 3/6/2006, 9:08 PM

If I had to guess I would say it is 2 different issues. This is probably one for Kelly (Cheinworks) or DSE

I believe you settled on a ADVC 110 right? Are you sure you didn't accidentally flip a dip switch? Are you sure it is getting power and everything is lined up correctly?

Do you get this error immediately after answering no - or does it return to a normal state and then give you the error when you attempt to capture?

Can you do a restore? Have you tried?

Did you get the remote power cable? - I am thinking to test it on another piece of equipment - a pass to a digital camera or maybe a friends computer - to make sure it is functioning - process of elimination.

Any other capture software on the computer?

you might try a search "dip switch" or "ADVC 110" - there is some good info here

Javaholics wrote on 3/6/2006, 10:05 PM

Yes, the ADVC110 is what I am using. Although I was relatively certain I hadn't changed any of the dip-switches, I checked them anyway and they are set correctly. The equipment is plugged in and working and has not been altered since I first installed it.

I get the error immediately after answering NO...I never get the chance to capture anything.

I contacted my PC support and it is their suggestion that I do a restore but have not done so to date.

I did not get the remote power cable.

WinDVD & MovieMaker are two applications that came bundled on my PC and they both have capturing capability. I tried utilizing these applications but run into the same error's I encounter in VMS.

My PC Tech had me uninstall my drivers and reinstall them but this process did not fix my problem. I also performed a PC Doctor test on my IEEE Firewire and it passed with flying colors.

Per your suggestion, I will research more about the dip switch and or the ADVC unit in general but because my current setup has worked flawlessly for the last couple months just the way I've currently got everything setup, I tend to think my problem is more associated somehow with my Conexant 2388x Video Capture card.

Thanks for all the input to date, much appreciated.

Chienworks wrote on 3/7/2006, 3:56 AM

The Conexant drivers are for your video capture card, not the ADVC110. It looks like VidCap is trying to use your video card by mistake. If you could at least get the program running you should then go to the Video menu and select "Microsoft DV Camera and VCR" to use the ADVC110. If you can't get this far then i would suggest going to Control Panel / Add Remove Hardware and removing the video card device. Reboot. Your computer will probably come up in standard VGA mode (640x480, 16 colors) and will look awful! If you are running Windows XP it will correct itself and install generic video drivers and you'll be able to change the resolution back to what you like. The generic XP drivers won't contain support for capturing through the video card so VidCap shouldn't hang up on it anymore.

If you are using something other than Windows XP then you may have to manually reinstall the video drivers. Make sure you have your install CD handy. Better yet, go to the website for your videocard/motherboard manufacturer and download the latest drivers first, before removing them. If at all possible, install only the display driver and not the capture driver or recording software. You shouldn't need it anyway since you have the ADVC110 and it's a much better capture device.

Edit Ooops. Not thinking too well in the early hours of the morning. To remove hardware go to control panel / system / hardware / device manager.

Javaholics wrote on 3/7/2006, 6:54 AM

(HP PC, XP OS)_Immediately following selecting external as my capture choice, I get the following error message;

Video Capture has detected that it was not shut down properly, Would you like to load the previous project?

While I can see the capture window in the background, the error screens will not allow me to get to the controls of the window, my only option is to End Task.

To verify whether or not the Canopus unit had any effect on my problem, I removed it and hooked my VCR directly to my PC...the problem still exists.

Since I couldn't get far enough to change any settings within the Video menu, I chose to follow the suggestion to removing my video card device. However, rather than removing the [Conexant 23880 Video Capture (Blackbird NTSC Dual-Input)] device, I chose to simply Disable it and did not restart my PC. I fired up VMS and selected the Capture Video option and again, I immediately got the same error screen asking if I wanted to load a previous project...I chose the NO answer and then something WONDERFUL happened, my Video Capture window presented itself and now appears to be operating just as it should!!

So, what does this mean exactly...do I have a faulty Video Card or is there some sort of conflict between my card and VMS? Will my disabling of this card effect other aspects of my PC that I haven't encountered yet? Is this a Sony issue or HP issue or both or neither?

Since everything prior to my current problem seems to have worked just fine and now all of a sudden I am encountering what appears to be a Video Card problem, is there something I'm doing wrong and or could do differently in the future to guard against what I'm experiencing now...or is this simply an anomaly that has no explanation to date?

Thanks again for your help, very much appreciated.

Chienworks wrote on 3/7/2006, 12:52 PM

Basically the Conexant video drivers suck. I've found them to be rather unstable. I had a very similar experience with the chip used in ATI Rage and Hauppauge capture cards. They'd work fine for a few captures then go kablooie. I'd have to remove the devices (sometimes even physically remove the card), then reinstall the drivers, and sometimes they'd work again for a while. I'd say that since you have the ADVC110 now you'll never need to capture with the Conexant device again, so leave it disabled.