Video Capture won't Recognize Camera

edatwilm wrote on 1/7/2008, 4:51 PM

I have Video Factory 2.0 and it has worked well for several years. Recently it has developed difficulty connecting to the camera. Days will go by and it refuses to connect. Then occasionally it connects.
What causes this intermittent behaviour?

Comments

Action wrote on 1/19/2008, 8:41 PM

Could be you're trying to connect without a tape in the camera.

Eugenia wrote on 1/19/2008, 9:52 PM

If this is a new problem, then it's a Windows/codec/driver problem. How old is that Video Factory app? If it's too old, it's possible that newer XP versions have drivers that create problems to very old apps.

menopausal wrote on 1/19/2008, 11:07 PM

It's a real possibility that the connector is the problem, not the program. Happened to me with a scanner.

Himanshu wrote on 1/20/2008, 9:32 AM

Is VideoFactory having a hard time detecting the camera, or is it Windows? If Windows sees it but VF doesn't then it may be a VF issue.

Otherwise you should focus on the cable and/or the connectors, and/or your interfaces (is it FireWire or USB?). If FireWire you should be careful about the order of plugging in and powering on the devices - you will find several reports online about blown FireWire ports. Good luck.

edatwilm wrote on 2/5/2008, 4:43 PM

I have installed Windows XP latest driver. The computer recognizes the camera. As a matter of fact, I have Windows Movie Maker and it works fine- downloads every time I try it and no splintering of the clips like VF does. My 1394 card is OK. Things went bad when I installed Windows XP Service Pack 2. I'm getting fed up with VF!!!!!!