Video not showing in preview - trial version

george-tyler wrote on 1/4/2023, 3:03 PM

Hi there,

I have started using Sony Vegas trial after many years away. I downloaded the trial and it opens fine.

However the video doesn't play in the preview screen, just the audio. I even used just a media generator solid colour block, which didn't show either, so i could rule out it was the video file.

Tracks are not muted or soloed. I tried resetting as described in another thread but that's not solved the issue. Any recommendations?

 

Specs are:

16gb ram

Processor: AMD Ryzen5 5500U

Radeon Graphics

64 bit

Update: I went to options - preferences - file I/O and ticked 'enable legacy AVC decoding' and all is working fine now

Comments

jetdv wrote on 1/4/2023, 3:19 PM

I have started using Sony Vegas trial after many years away. I downloaded the trial and it opens fine.

Sony Vegas is versions 4 through 13. What version are you using?

However the video doesn't play in the preview screen, just the audio. I even used just a media generator solid colour block, which didn't show either, so i could rule out it was the video file.

Use Media Info on the files and tell us what type of files they are.

j-v wrote on 1/4/2023, 3:26 PM

Specs are:

16gb ram

Processor: AMD Ryzen5 5500U

64 bit

No GPU ?

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

george-tyler wrote on 1/4/2023, 3:33 PM

I have started using Sony Vegas trial after many years away. I downloaded the trial and it opens fine.

Sony Vegas is versions 4 through 13. What version are you using?

However the video doesn't play in the preview screen, just the audio. I even used just a media generator solid colour block, which didn't show either, so i could rule out it was the video file.

Use Media Info on the files and tell us what type of files they are.

it's Sony Vegas pro 20.0

video file is AVC

george-tyler wrote on 1/4/2023, 3:34 PM

Specs are:

16gb ram

Processor: AMD Ryzen5 5500U

64 bit

No GPU ?

 

Sorry, Radeon Graphics

Dexcon wrote on 1/4/2023, 3:58 PM

It's Sony Vegas pro 20.0

https://www.vegascreativesoftware.info/us/forum/sony-vegas-vs-vegas--119881/

Please try and find any Sony branding on Vegas Pro 20's webpage - you won't find any because Sony has not been involved with Vegas Pro since version 13 - as you were advised earlier in this thread.

If by chance you downloaded Vegas Pro 20 from a website saying that it is Sony Vegas Pro 20, then that will be a pirate website offering or selling a stolen version of Vegas Pro 20.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

j-v wrote on 1/4/2023, 4:00 PM

Do your CPU and GPU meets these properties?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

george-tyler wrote on 1/4/2023, 4:03 PM

Do your CPU and GPU meets these properties?

yes

george-tyler wrote on 1/4/2023, 4:08 PM

It's Sony Vegas pro 20.0

https://www.vegascreativesoftware.info/us/forum/sony-vegas-vs-vegas--119881/

Please try and find any Sony branding on Vegas Pro 20's webpage - you won't find any because Sony has not been involved with Vegas Pro since version 13 - as you were advised earlier in this thread.

If by chance you downloaded Vegas Pro 20 from a website saying that it is Sony Vegas Pro 20, then that will be a pirate website offering or selling a stolen version of Vegas Pro 20.

ok im confused. I downloaded it from the website we are using - vegascreativesoftware.com

It's advertising on the product page 33% off during the holiday season, Vegas 20. On my computer it shows as Vegas Pro 20.0

 

edit: ok so it's not Sony :) But its version 20.0....

george-tyler wrote on 1/4/2023, 4:24 PM

update: I went to options - preferences - file I/O and ticked 'enable legacy AVC decoding' and all is working fine now