Video Preview button creates white screen

aki-k wrote on 8/30/2019, 7:40 PM

Vegas movie studio 15 on new Acer Aspire 7 laptop.

When I press the Video Preview on External Monitor button it creates a white/blank screen (either on the laptop monitor or on the external HDMI monitor) and nothing is displayed on it.

I can successfully drag the Video Preview window to the "external" display,. I leave the Preferences -> Preview Device in the default setting.

Processor - Intel i7
Operating system - Windows 10
Memory - 16GB, 256 SSD, 0.5 TB HDD
Sound Card - ?
Graphics Card - nVidia GTX1060 with 6GB VRAM, Intel UHD Graphics 630
Browser - Chrome

Comments

j-v wrote on 8/31/2019, 3:21 AM

And you are able to identify both?
What are the installed driverversions for both GPU's?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

aki-k wrote on 8/31/2019, 9:21 PM

Vegas fixed itself and all is working well now.

Thanks j-v.