Video Project with mp4 files (no audio) and audio a part (wav) crash

Luca-Cattani wrote on 2/2/2021, 6:33 AM

I've tried to open a project with various mp4 video and an audio track. Vegas freezes and I need to kill process (sometimes the crash report doesn't appear). CPU goes 25% by Movie Studio process. I've sent some emails about this problem. I've tried to switch off SkyPe and other resident process. Updated Video driver (Radeon). Nothing.

Here a copy of crash report window :

Extra Information
   File:                C:\Users\Luca Cattani\AppData\Local\Movie Studio Platinum\17.0\dx_video_grovel_x64.log
   File:                C:\Users\Luca Cattani\AppData\Local\Movie Studio Platinum\17.0\svfx_video_grovel_x64.log
   File:                C:\Users\Luca Cattani\AppData\Local\Movie Studio Platinum\17.0\ocio_x64.log
   File:                C:\Users\Luca Cattani\AppData\Local\Movie Studio Platinum\17.0\dx_grovel_x64.log
   File:                C:\Users\Luca Cattani\AppData\Local\Movie Studio Platinum\17.0\gpu_video_x64.log
   File:                C:\Users\Luca Cattani\Documents\Movie Studio 17.0 Platinum Projects\INSOLmNIA-Part2.vf

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 17.0 (Build 204)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\SYSTEM32\d3d11.dll
   Fault Address:       0x00007FFB30A26068
   Fault Offset:        0x0000000000176068

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Process Version:     Version 17.0 (Build 204)
   Process Description: Movie Studio Platinum
   Process Image Date:  2020-10-26 (Mon Oct 26) 23:28:08
 

Comments

Luca-Cattani wrote on 2/2/2021, 8:04 AM

I see this into : C:\Users\Luca Cattani\AppData\Local\Movie Studio Platinum\17.0\ocio_x64.log

INFO 2021-02-02 13:25:32 *** Start of OpenColorIO color management log ***
INFO 2021-02-02 13:25:32 Movie Studio 17.0 Platinum
INFO 2021-02-02 13:25:32 Version 17.0 (Build 204)
INFO 2021-02-02 13:25:32 
INFO 2021-02-02 13:25:32 OpenColorIO version: 2.0.0dev
WARN 2021-02-02 13:25:32 OCIO Exception during initialization: Error could not read 'C:\Program Files\VEGAS\Movie Studio Platinum 17.0\OpenColorIO\configs\aces_1.1\config.ocio' OCIO profile.
 

Luca-Cattani wrote on 2/2/2021, 8:26 AM

After many tests, I'm sure that Movie Studio Platinum cannot open MP4 files. Other editor (for example NCH Video Pad - from Microsoft Store) can open and warking on MP4 files without problems. Vegas crashes.

Luca-Cattani wrote on 2/2/2021, 8:58 AM

Perhaps... I've solved. Just removing options from preferences (as File I/O setting AVC decoding in place of HEVC), after restarting application, I had the message of MPEG-4 activation. Probably I've lost something... Sorry.

I close my analysis : I have to exclude every AMD's processing. If I try to process as MPEG-4 using processor encode, VEGAS has problems. Probably is a (known?) problem with AMD processor/chipset/GPU? Or just of my HP 255 G7.