VMS HD Platinum 10 Unusable

kfctombraider wrote on 6/29/2010, 5:59 PM

Just "upgraded" from VMS 8.0 and it won't even function right now. If I add media and try to preview it, it will either run for a second or too then freeze, start again then freeze, or the whole program freezes and I have to kill it with task manager. This is with one flip created .avi file of about 11mb. There's also no audio either. If I drag the media file to the timeline the program freezes completely and I have to kill it with task manager. Same thing for creative vado hd files. I do notice that the "building peaks process" is taking an extremely long time just for one .avi file, cpu usage is only at about 22% in task manager. Project properties set to NTSC DV 720 x 480 default settings. In comparision VMS 8.0 "building peaks" is almost instaneous with the exact same Vado or Flip file when importing media, previews perfectly, with preview set to (Auto) and has sound as well. I can drop it into the timeline and preview with no lag, fades, etc. with no problems.

I did have to install the codec ffdshow to get my Vado HD files to work with version 8.0 (no sound) will that have an effect on performance?

Am I missing some settings here or is this version that bad, slow, buggy, unresponsive? I want to edit both my HD camcorder, Flip, and Vado HD files with one program, is this not the solution?

Tks for your input.

Comments

Eugenia wrote on 6/30/2010, 12:36 AM

Is the Vado HD recording in MJPEG AVI rather than h.264 AVI? IF yes, then I've seen this bug with Platinum 10 too. Versions 8 and 9 work faster than real time with 720p MJPEG AVI (via ffdshow), while 10 take ~5 seconds per frame. Might be the same problem for h.264 AVI... I guess they're having a bug..

Big Bhim Pahlewan wrote on 6/30/2010, 10:28 AM

The problem I have is that it goes to the Initializing UI and it just stays there. I have a trial and I thought something was wrong so I bought it thinking the trial had something missing...but this does the same thing. Any kind of help appreciated.

MSmart wrote on 6/30/2010, 10:51 AM

@Big Bhim, see is this thread helps:

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=12&MessageID=715763

Especially the last post.

What version of Windows are you running?

kfctombraider wrote on 6/30/2010, 5:24 PM

Got a reply from support, but are you freakin kiddin me?? Version 8 will work with these files but the latest won't?

"Hi mark,

Thank you for contacting Sony Creative Software.

Taking a look at that file, it appears to be encoded with the Xvid codec. This is not a supported codec in Vegas Platinum 10. Please take a look at the following knowledge base article for a work around:

http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/std_adp.php?p_faqid=61

If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident."

The link takes you to this article which again tells you it doesn't support DivX or Xvid files which links you to MediaInfo which tells me my Flip file video and audio stream are this:

Format : AVI
Format/Info : Audio Video Interleave
File size : 6.78 MiB
Duration : 14s 728ms
Overall bit rate : 3 864 Kbps

Video
ID : 0
Format : MPEG-4 Visual
Format profile : Advanced Simple@L5
Format settings, BVOP : Yes
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (MPEG)
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 14s 700ms
Bit rate : 3 683 Kbps
Width : 640 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate : 30.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.400
Stream size : 6.45 MiB (95%)
Writing library : Zoran

Audio
Format : ADPCM
Codec ID : 2
Codec ID/Hint : Microsoft
Duration : 14s 728ms
Bit rate mode : Constant
Bit rate : 176.4 Kbps
Channel(s) : 1 channel
Sampling rate : 44.1 KHz
Bit depth : 4 bits
Stream size : 319 KiB (5%)
Interleave, duration : 46 ms (1.38 video frame)

Creative Vado HD file doesn't seem to be either:

Format : AVI
Format/Info : Audio Video Interleave
File size : 51.8 MiB
Duration : 51s 267ms
Overall bit rate : 8 483 Kbps

Video
ID : 0
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 1 frame
Codec ID : H264
Duration : 51s 267ms
Bit rate : 8 296 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 30.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.300
Stream size : 50.7 MiB (98%)

Audio
Format : ADPCM
Codec ID : 2
Codec ID/Hint : Microsoft
Duration : 51s 248ms
Bit rate mode : Constant
Bit rate : 176.4 Kbps
Channel(s) : 1 channel
Sampling rate : 44.1 KHz
Bit depth : 4 bits
Stream size : 1.08 MiB (2%)
Interleave, duration : 46 ms (1.39 video frame)

"DivX or Xvid file support
Question

Will your Sony Creative Software program support DivX or Xvid files?
Answer

The first step would be to see if you truly have a DivX or Xvid. You can use this free utility to detect the file format.

If you have determined that the file is DivX or Xvid, be aware that Sony Creative Software does not officially support any version of these codecs. At this point, we would suggest that you find a way to save the DivX or Xvid file to some other supported format, then open it in the Sony Creative Software program."

So did I just blow $50 for nothing? Anyone have any advice on converting the Flip xvid to something Vegas can use, which still seems absolutely ludicrous to me.

laz wrote on 7/1/2010, 1:58 AM

If you want good free converters:

http://avs4you.com/Guides/How-to-convert-between-all-popular-video-formats.aspx?type=GoogleAdWordsSearch&gclid=CNXbtIn6yaICFYh_3godukyy1A

http://www.riverpast.com/en/support/tutorials/convert/xvid/avi.php

http://www.brothersoft.com/downloads/avi-to-xvid.html

http://download.cnet.com/Free-Convert-XVID-AVI-WMV-MPEG-FLV-MP4-Converter/3000-2194_4-10907611.html

AVI is the best and easiest format to work with.

MSmart wrote on 7/1/2010, 3:34 PM

Hi laz, thanks for the converter links. I'm making them clickable using the technique found in the second sticky thread
www.sonycreativesoftware.com/forums/ShowMessage.asp?MessageID=521500

http://avs4you.com/Guides/How-to-convert-between-all-popular-video-formats.aspx?type=GoogleAdWordsSearch&gclid=CNXbtIn6yaICFYh_3godukyy1A

http://www.riverpast.com/en/support/tutorials/convert/xvid/avi.php

http://www.brothersoft.com/downloads/avi-to-xvid.html

http://download.cnet.com/Free-Convert-XVID-AVI-WMV-MPEG-FLV-MP4-Converter/3000-2194_4-10907611.html

kfctombraider wrote on 7/2/2010, 7:59 AM

Thanks much everyone for your input. Using these converters like the AVS video convert, which format/output should I use to keep the original quality or the best quality compared to the original that i can? Not up to date on all of the formats I'm afraid.