Hello,

I have just purchased Vegas Pro 18.
The problem is, when I was trying to record my screen, even though the monitor came up as an option and was selected, nothing was recorded, just darkness.
Furthermore since Vegas was not recording, I have recorded mp4 with VLC. It worked without any issue, but when I have tried to import the file, Vegas simply froze. It was not a particularly long recording, but I have tried it with another capture, which was 5 seconds. It technically opened, but showed as dark in editing too, even though with any other program it plays perfectly fine.
Furthermore, even when I was just trying to record audio, it was rather low volume, even though recording with another free software under the same circumstances - with the same, fair quality microphone - was perfectly fine.

Why does no function work in Vegas Pro so far? Am I supposed to install some other stuff or change settings for things to start working? Thank you!