VPro19 381 continual crashes

jeffagwm wrote on 10/14/2021, 3:38 PM

Looking for help.

I am trying to render a very simple timeline. I have a long Zoom recording that I need to chop into smaller segments with a Title card.

The segment I am currently trying to render is 55 min long. There is no processing, filters, etc being applied. I am just trying to render a simple file. the is 1 video track with a couple of jpg title cards, 1 video track with the video content and 1 audio track. The audio and video come from a Zoom recording, recording during the Zoom session as 'Record on local computer'.

Vegas fails at different place each time. Some times it just freezes and I have to ctrl-alt-del to get it to shut down, but most of the time, it is rendering away and then completely disappears. When it is restarted it does not give any message saying 'it was improperly shut down.' etc. This last time it said I was out of memory. The screen shot I was able to take clearly shows only 3GB of memory in use. I have 32GB available on my system.

No other software is running. I have rebooted multiple times but still cannot get it to finish this render. Again it does not fail at the same place each time but at a different point in the render.

My computer is a new (3 month old) Asus Zenbook Pro Duo, Core i9-10980HK, 32GB RAM, 2TB SSD Win 10 pro. Vegas is v19 build 381.

I have to finish this render today!

Thanks for any insight. I have been using Vegas since v4. I am quickly losing confidence that it is capable of being used as anything other than hobby editing of family videos.

Comments

j-v wrote on 10/14/2021, 3:47 PM

Screenshot of your Options/Preferences/Video settings please

jeffagwm wrote on 10/14/2021, 4:07 PM

The good news is that it finally went through and rendered all the way with out crashing. I have not made any changes or adjustments to anything, just started it rendering again.

I still need to figure out what is going on and if it is a setting in my computer that needs to be changed or if the software really is this unstable. I have attached the requested screen shot of my video settings. Everything there is default settings as it installed on my machine.

RogerS wrote on 10/14/2021, 5:03 PM

The problem isn't Vegas exactly, it's that Vegas isn't optimized for the strange video files Zoom produces. It's trying not to waste bandwidth so is using very long GOPs, apparently. Consider transcoding these files (Handbrake, Shutter Encoder, etc.) to a more normal AVC file before bringing into Vegas to avoid errors. As Zoom has become popular hopefully the Vegas developers can catch up and improve decoding for it the way they did with DJI and GoPro in recent Vegas versions (their non-standard files used to cause all kinds of headaches).

Out of memory errors are often GPU memory, not overall ram. Try help/driver update and see if newer drivers exist.

Steve_Rhoden wrote on 10/14/2021, 8:40 PM

I have been using Vegas longer than the time you have mentioned until now, and i can clearly tell you that Vegas Pro is not to be classified as something for only hobby editing of family videos!

What you are doing is placing a particular media on the Vegas timeline who's video format is not meant for editing, or in other words not very edit friendly and will present some form of difficulty during the process. And that is Zoom recordings..... Drop it in any other editing software for that matter and you will experience a similar or some degree of difficulty.