VV3 - XP - Sound dropping out in firwire play to camera

PKowald wrote on 11/25/2001, 5:06 PM
Can anyone help...
I have P4 1.4ghz 512M ram running XP. VV3
After a complete render when I play the AVI file back through my camera to record onto VHS via the VV capture product, I get the sound randomly dropping out (glitch) Note: the video is fine????

The AVI file is fine using the media player!

When I was running 2000 and VV2 or VF1 or 2 I never had this problem.

Is it XP or is it VV3 ??? Where do I start?

Comments

deef wrote on 11/27/2001, 4:34 PM
Are you using a DV media converter box to go from DV to analog?
PKowald wrote on 11/27/2001, 4:56 PM
No, Firewire back into my DV camera in the playback to device mode, using the composite output of the camera onto VHS.
Unfortunatly I upgraded to VV3 and XP within a day or two. However I never experienced the problem with VF1 or 2 running under 2000

Cheers
Cheesehole wrote on 11/28/2001, 1:32 AM
sounds like the easiest thing to do is to try the older Vegas software. see if the problem is there. if it's gone, you know it's something about VV3. if it's still there, you'll know it's an XP thing.

- ben (cheesehole)
PKowald wrote on 11/28/2001, 3:55 PM
I done some more investigation....
The Glitch is not just sound, its that you can hear the sound, the picture freezes during this glitch as well.
I have now discovered that when XP is doing something in the background or you say move an icon or windows explorer etc the glich always occures. (any minor thing)
I have had heaps better success (no perfect) using Adobe Premier 6 for the playback! In a 16min video it only glitched twice and compared to VV3 witch glitched about a dosen times.
Note: Both playing back the same AVI file.

Obviously the true problem is in XP, however why does VV3 glitch heaps more than Permier?

Any help would be good - is there a prioity setting or something in VV3 that allows you take more control over the system during playback.
Second Note: I have turned off all unnessary XP background services!
EW wrote on 11/28/2001, 4:18 PM
Based on the problem being most prominent when anything happens, such a s a mouse movement, it may be a conflict between the sound card and video card. Although, you said this never happened under win2k. Is this a new computer or did you upgrade your win2k to XP?
SonyEPM wrote on 11/28/2001, 4:22 PM
during capture or print to tape operations, you should never do anything on your computer- this helps ensure glitch free 1394 transfer.
PKowald wrote on 11/28/2001, 4:33 PM
To answer the last 2 questions....
I have had this machine for about 6 months running 2000, I have just upgraded to XP about 2 days before VV3 was released. Normally I do not do anything during a capture or playback to allow full resources to the job at hand. However I only discoverd that doing things exacerbated the glich while trying to track it down. The glitch still occurs under normal playback (me doing nothing).

I am wondering if I should move my Firewire card to a different slot?

Why do it hardly occure during playback with Premier?
yirm wrote on 11/28/2001, 4:54 PM
I had the exact opposite problem. I'm getting dropouts in the sound (not video) when I capture from my DV camera. These vary in frequency from never do every few seconds depending on the clip. The dropouts' durations range from less than one frame to more than three.

-Jeremy
PKowald wrote on 11/28/2001, 5:10 PM
Yirm are you running XP?
Also not I am getting the Glitch In sound, this is very noticable. It was during my further investigations that I discovered it was also in the video image. The sound Stops however the video Freezes thus was a little harder to detect.

I have no problems during capture, only playback!
(at this stage anyway)
Luxo wrote on 11/28/2001, 6:06 PM
I'm having a similar problem using XP, and it happens with both VV2 and 3. When printing to tape, the video drops out for about a second every 30 seconds or so. I've recently produced a 65 minute documentary, and whenever I print to tape I get a big, fat blue screen on the external monitor two or three times, lasting about one second, in different spots every time I print. It's blue because the VCR isn't receiving a signal.

I've been concerned that it might be my firewire card, the firewire cable, XL1s, or VCR. Since it happens so rarely, it's hard to troubleshoot.

I'm using a P4 1.8Ghz, 512MB RAM. If you come up with any answers, clue me in.

Thanks,
Luxo
yirm wrote on 11/28/2001, 10:17 PM
Yes, running XP. Actually, I noticed this problem with VF2, not VV3. For me the problem is on capture, because I can definitely see it in the drawing of the wav file. Maybe the video does freeze as well and I didn't notice. You are seeing it on the tape you outputed to? I haven't noticed it on my final master. (I cut out the frames with the dropped audio.)

Seems to me that with today's processors, memory and NT-based OS, we shouldn't have to completely avoid even mouse movements -- if indeed that is the cause, which I doubt.

-Jeremy
SonyEPM wrote on 11/29/2001, 8:16 AM
I'm betting this is an IRQ-sharing issue. Search this forum for "IRQ"- there are many posts about this.
yirm wrote on 11/30/2001, 12:12 AM
I've got some (unavoidable) IRQ sharing, but I've been careful to make sure that they are things which hopefully can be shared.

IRQ9 - Adaptec 2940UW
IRQ9 - USB Universal Host Controller
IRQ10 - TI OHCI 1394 Host Controller
IRQ11 - Ethernet Adapter
IRQ11 - Matrox Millennium G500
IRQ12 - SBLive! Value

I made sure the sound card was on its own IRQ as well as the 1394 card. I haven't had any troubles with my SCSI devices (miraculously) or USB. You think the video card and ethernet sharing could be a problem?

-Jeremy
deef wrote on 11/30/2001, 6:40 PM
From my previous post's link if using IDE drives make sure DMA is enabled...you may need to run an install to get UDMA 100 support see post:

http://www.sonicfoundry.com/forums/ShowMessage.asp?MessageID=83560

If using SCSI drives make sure that the SCSI controllers are on a different PCI bus than the 1394 driver.
deef wrote on 11/30/2001, 6:44 PM
Also, please make sure your hard drive is defragmented.
yirm wrote on 11/30/2001, 8:33 PM
All of the above are true. UDMA is enabled. One drive is 33, one 66 and one 100. My motherboard only supports 33. But for sure they are running on DMA, not PIO. The drives are defragmented as well. As I stated, the 1394 card has its own IRQ. The SCSI controller shares with the USB controller, but I'm not using SCSI drives.

Again, dropped frames are not reported by Video Capture. What I am seeing are infrequent gaps in audio (silence). I assumed that it was the audio only. I don't know whether it's the video as well.

This was with Video Capture 2.5a and VF 2.0a. I haven't captured with VV3 yet. I just brought it up because the original poster had similar symptoms, though going in the other direction (PTT, rather than capture).

-Jeremy

-Jeremy
deef wrote on 12/2/2001, 12:02 AM
Ah right, but do those drop outs actually exist on the tape, say you manually play it back after printing.
PKowald wrote on 12/2/2001, 3:49 PM
I did some more snooping and investigating this problem and I have what appears to be FIX all be it crude.
What I am doing is starting the video capture then hitting ctrl-Alt-del to bring up the task manager, then under the "Processes" Tab, find "VidCap30.exe", right mouse click on it then select "Set Priority" and Select HIGH (do not select Realtime), Answer Ok to the warnings. Pop back into the program and either capture or playback to the tape.

I have done this multiple times now adnd the problem has dissapeared.

Peter Kowald