When will I hear back from customer service?

John_Logan wrote on 11/13/2002, 3:23 PM
I sent customer service an email yesterday that covered some of my concerns. Dennis had a partial answer to my original post. I'm curious as to when I might hear back from them. I don't believe my question was that difficult to answer. I don't intend to keep flogging a dead horse, but the courtesy of a reply would be nice. It's nice to hear back from other customers but this really should be answered by someone within the company.

Comments

Ted_H wrote on 11/13/2002, 3:33 PM
All e-mails are answered in the order that they were received. It usually takes about 24 hours to receive a response, depending on the time of day the e-mail is received. If you would like, you can also reach us at 1-800-577-6642.

Ted