Very interesting! What is your system configuration? What
version of Win98 are you using? Video Factory has been very
stable for me. I use it with StudioDV. Did you try VF on a
clean install of Win98 before installing anything else?

My system specs:
Abit BE6-II
Celeron 400
128 meg
17 and 20 gig HD on ata33 controller
ATI expert at play
Creative Ensoniq

Andrew Chase wrote:
>>Video Factory crashes my system after install (and reboot)
>>
>>Took me over 12 hours to figure out that my system didn't
have a virus except for the Video Factory
>>one.
>>
>>Other software installed:
>>Sound Forge 4.5
>>Framemaker 6.0
>>Zip-IT
>>Star Office 5.2
>>Paint Shop Pro 7.0
>>Netscape 4.7
>>
>>
>>Symptoms are:
>>
>>process "msgsrv32" enters "not responding state"
>>in the task window very often after Video Factory is
installed. This occurs every time after Netscape is
>>invoked and system is rebooted. The computer is locked
until that process is manually killed using the
>>task window. After killing it the first time, the system
is no longer able to print. Either the system locks
>>up when trying to print or gives an error "Default
printer not found" before printing.
>>
>>Removing Video Factory does not remedy, only remedy is to
reformat the system disk and reinstall all
>>my other software.
>>
>>How do I know Video Factory is the cause???
>>Everything works when I don't install Video Factory after
reinstalling Win98 from scratch.
>>This took over 6 installs/12 hours to figure out.
>>
>>What can I do, has this been seen before. Are there
known conflicts?
>>