Win2k and Sony TRV20 Print to Tape

SonyEPM wrote on 1/2/2001, 12:26 PM

When you plug-in your DV camera, it should recognize it
as "Microsoft Camera and VCR". If not, its possible you
have other DV drivers and codecs on your machine. Please
check this- more info at:
http://www.sonicfoundry.com/Support/Productinfo/OHCI.asp

Glenn Johnson wrote:
>>Here is the problem:
>>
>>When I try to send a video back to my camcorder, the
>>camcorder is receiving video that is primarily a gray
>>screen EXCEPT that there are 5 little boxes on the screen
>>that are like little windows where the video can be
seen.
>>The sound is also distorted.
>>
>>Here is what I tried to correct the problem:
>>
>>1) reformatted to WIN98SE - This solved the problem, but
I
>>have very large videos so I want to stay on Win2K. Also,
I
>>teach Win2K, so it is better for me to stay on 1
operating
>>system.
>>
>>2) Back on Win2k (from this point on). Completely
>>reformatted and installed Win2K and Service Pack 1. Then
>>installed the Video Capture program and same problem.
>>
>>3) I am sending the video to a Sony TVR-20 camcorder. I
>>tried sending to a different model Sony Camcorder and had
>>the same problem.
>>
>>4) Tried ULead VideoStudio software, and Matrox Studio DV
>>software and had the same problem.
>>
>>I am on a Dell Inspiron 7500 laptop
>>specs are:
>>650 Mhz Intel PIII
>>512 Mb Ram
>>2 -> 25 Gb Hard Drives
>>The built-in video is ATI Rage P/M Mobility AGP 2x
>>The build-in audio is ESS Maestro2E PCI AudioDrive
>>
>>I am using the Western Digital 1394 Cardbus PC Card.
>>
>>I am sure that Win2K is the common denominator here, but
I
>>am wondering if anyone else has this problem or better
yet,
>>a solution!
>>
>>Thanx,
>>Glenn Johnson
>>

glennjohnson wrote on 1/2/2001, 4:36 PM

Hi Dave,
Thanx for the prompt reply. I went thru everything, and
even re-installed Win2k in order to assure that Microsoft
Camera and VCR showed up, as well as using the 1394 driver
that Win2k detected. Same problem.

The weird thing is that I can capture fine. It appears as
though I always lose the first frame, and no others. I
have done 6Gb captures without a problem.

It's the "Print to Tape" and the "Preview on Camera" that
have what looks like a gray overylay on the screen with a
couple of blocks punched out. Where the blocks are, I can
see the acutal video, and the audio is very distorted.

Every package that I have works the same. ULead, Matrox
and Sonic Foundry. Also, I don't have the problem under
Win98SE or WinME. It's so consistant that I would think
that someone has had the same problem.

Please let me know if you or anyone has any other ideas.

Thanx,
Glenn Johnson

Dave Hill wrote:
>>When you plug-in your DV camera, it should recognize it
>>as "Microsoft Camera and VCR". If not, its possible you
>>have other DV drivers and codecs on your machine. Please
>>check this- more info at:
>>http://www.sonicfoundry.com/Support/Productinfo/OHCI.asp
>>
>>Glenn Johnson wrote:
>>>>Here is the problem:
>>>>
>>>>When I try to send a video back to my camcorder, the
>>>>camcorder is receiving video that is primarily a gray
>>>>screen EXCEPT that there are 5 little boxes on the
screen
>>>>that are like little windows where the video can be
>>seen.
>>>>The sound is also distorted.
>>>>
>>>>Here is what I tried to correct the problem:
>>>>
>>>>1) reformatted to WIN98SE - This solved the problem,
but
>>I
>>>>have very large videos so I want to stay on Win2K.
Also,
>>I
>>>>teach Win2K, so it is better for me to stay on 1
>>operating
>>>>system.
>>>>
>>>>2) Back on Win2k (from this point on). Completely
>>>>reformatted and installed Win2K and Service Pack 1.
Then
>>>>installed the Video Capture program and same problem.
>>>>
>>>>3) I am sending the video to a Sony TVR-20 camcorder.
I
>>>>tried sending to a different model Sony Camcorder and
had
>>>>the same problem.
>>>>
>>>>4) Tried ULead VideoStudio software, and Matrox Studio
DV
>>>>software and had the same problem.
>>>>
>>>>I am on a Dell Inspiron 7500 laptop
>>>>specs are:
>>>>650 Mhz Intel PIII
>>>>512 Mb Ram
>>>>2 -> 25 Gb Hard Drives
>>>>The built-in video is ATI Rage P/M Mobility AGP 2x
>>>>The build-in audio is ESS Maestro2E PCI AudioDrive
>>>>
>>>>I am using the Western Digital 1394 Cardbus PC Card.
>>>>
>>>>I am sure that Win2K is the common denominator here,
but
>>I
>>>>am wondering if anyone else has this problem or better
>>yet,
>>>>a solution!
>>>>
>>>>Thanx,
>>>>Glenn Johnson
>>>>

deef wrote on 1/2/2001, 5:07 PM

Does this happen for clips you just captured or only for
Vegas rendered clips? Also, we've seen issues like this
before with the Western Digital 1394 card, you may want to
try a different OHCI compliant 1394 PCMCIA card.

Glenn Johnson wrote:
>>Hi Dave,
>>Thanx for the prompt reply. I went thru everything, and
>>even re-installed Win2k in order to assure that Microsoft
>>Camera and VCR showed up, as well as using the 1394
driver
>>that Win2k detected. Same problem.
>>
>>The weird thing is that I can capture fine. It appears
as
>>though I always lose the first frame, and no others. I
>>have done 6Gb captures without a problem.
>>
>>It's the "Print to Tape" and the "Preview on Camera" that
>>have what looks like a gray overylay on the screen with a
>>couple of blocks punched out. Where the blocks are, I
can
>>see the acutal video, and the audio is very distorted.
>>
>>Every package that I have works the same. ULead, Matrox
>>and Sonic Foundry. Also, I don't have the problem under
>>Win98SE or WinME. It's so consistant that I would think
>>that someone has had the same problem.
>>
>>Please let me know if you or anyone has any other ideas.
>>
>>Thanx,
>>Glenn Johnson
>>
>>
>>
>>Dave Hill wrote:
>>>>When you plug-in your DV camera, it should recognize it
>>>>as "Microsoft Camera and VCR". If not, its possible you
>>>>have other DV drivers and codecs on your machine.
Please
>>>>check this- more info at:
>>>>http://www.sonicfoundry.com/Support/Productinfo/OHCI.asp
>>>>
>>>>Glenn Johnson wrote:
>>>>>>Here is the problem:
>>>>>>
>>>>>>When I try to send a video back to my camcorder, the
>>>>>>camcorder is receiving video that is primarily a gray
>>>>>>screen EXCEPT that there are 5 little boxes on the
>>screen
>>>>>>that are like little windows where the video can be
>>>>seen.
>>>>>>The sound is also distorted.
>>>>>>
>>>>>>Here is what I tried to correct the problem:
>>>>>>
>>>>>>1) reformatted to WIN98SE - This solved the problem,
>>but
>>>>I
>>>>>>have very large videos so I want to stay on Win2K.
>>Also,
>>>>I
>>>>>>teach Win2K, so it is better for me to stay on 1
>>>>operating
>>>>>>system.
>>>>>>
>>>>>>2) Back on Win2k (from this point on). Completely
>>>>>>reformatted and installed Win2K and Service Pack 1.
>>Then
>>>>>>installed the Video Capture program and same problem.
>>>>>>
>>>>>>3) I am sending the video to a Sony TVR-20
camcorder.
>>I
>>>>>>tried sending to a different model Sony Camcorder and
>>had
>>>>>>the same problem.
>>>>>>
>>>>>>4) Tried ULead VideoStudio software, and Matrox
Studio
>>DV
>>>>>>software and had the same problem.
>>>>>>
>>>>>>I am on a Dell Inspiron 7500 laptop
>>>>>>specs are:
>>>>>>650 Mhz Intel PIII
>>>>>>512 Mb Ram
>>>>>>2 -> 25 Gb Hard Drives
>>>>>>The built-in video is ATI Rage P/M Mobility AGP 2x
>>>>>>The build-in audio is ESS Maestro2E PCI AudioDrive
>>>>>>
>>>>>>I am using the Western Digital 1394 Cardbus PC Card.
>>>>>>
>>>>>>I am sure that Win2K is the common denominator here,
>>but
>>>>I
>>>>>>am wondering if anyone else has this problem or
better
>>>>yet,
>>>>>>a solution!
>>>>>>
>>>>>>Thanx,
>>>>>>Glenn Johnson
>>>>>>

deef wrote on 1/2/2001, 5:58 PM

Before trying a different card, make sure DMA is enabled
for those hard drives.

dee wrote:
>>Does this happen for clips you just captured or only for
>>Vegas rendered clips? Also, we've seen issues like this
>>before with the Western Digital 1394 card, you may want
to
>>try a different OHCI compliant 1394 PCMCIA card.
>>
>>Glenn Johnson wrote:
>>>>Hi Dave,
>>>>Thanx for the prompt reply. I went thru everything,
and
>>>>even re-installed Win2k in order to assure that
Microsoft
>>>>Camera and VCR showed up, as well as using the 1394
>>driver
>>>>that Win2k detected. Same problem.
>>>>
>>>>The weird thing is that I can capture fine. It appears
>>as
>>>>though I always lose the first frame, and no others. I
>>>>have done 6Gb captures without a problem.
>>>>
>>>>It's the "Print to Tape" and the "Preview on Camera"
that
>>>>have what looks like a gray overylay on the screen with
a
>>>>couple of blocks punched out. Where the blocks are, I
>>can
>>>>see the acutal video, and the audio is very distorted.
>>>>
>>>>Every package that I have works the same. ULead,
Matrox
>>>>and Sonic Foundry. Also, I don't have the problem
under
>>>>Win98SE or WinME. It's so consistant that I would
think
>>>>that someone has had the same problem.
>>>>
>>>>Please let me know if you or anyone has any other ideas.
>>>>
>>>>Thanx,
>>>>Glenn Johnson
>>>>
>>>>
>>>>
>>>>Dave Hill wrote:
>>>>>>When you plug-in your DV camera, it should recognize
it
>>>>>>as "Microsoft Camera and VCR". If not, its possible
you
>>>>>>have other DV drivers and codecs on your machine.
>>Please
>>>>>>check this- more info at:
>>>>>>http://www.sonicfoundry.com/Support/Productinfo/OHCI.a
sp
>>>>>>
>>>>>>Glenn Johnson wrote:
>>>>>>>>Here is the problem:
>>>>>>>>
>>>>>>>>When I try to send a video back to my camcorder,
the
>>>>>>>>camcorder is receiving video that is primarily a
gray
>>>>>>>>screen EXCEPT that there are 5 little boxes on the
>>>>screen
>>>>>>>>that are like little windows where the video can be
>>>>>>seen.
>>>>>>>>The sound is also distorted.
>>>>>>>>
>>>>>>>>Here is what I tried to correct the problem:
>>>>>>>>
>>>>>>>>1) reformatted to WIN98SE - This solved the
problem,
>>>>but
>>>>>>I
>>>>>>>>have very large videos so I want to stay on Win2K.
>>>>Also,
>>>>>>I
>>>>>>>>teach Win2K, so it is better for me to stay on 1
>>>>>>operating
>>>>>>>>system.
>>>>>>>>
>>>>>>>>2) Back on Win2k (from this point on). Completely
>>>>>>>>reformatted and installed Win2K and Service Pack
1.
>>>>Then
>>>>>>>>installed the Video Capture program and same
problem.
>>>>>>>>
>>>>>>>>3) I am sending the video to a Sony TVR-20
>>camcorder.
>>>>I
>>>>>>>>tried sending to a different model Sony Camcorder
and
>>>>had
>>>>>>>>the same problem.
>>>>>>>>
>>>>>>>>4) Tried ULead VideoStudio software, and Matrox
>>Studio
>>>>DV
>>>>>>>>software and had the same problem.
>>>>>>>>
>>>>>>>>I am on a Dell Inspiron 7500 laptop
>>>>>>>>specs are:
>>>>>>>>650 Mhz Intel PIII
>>>>>>>>512 Mb Ram
>>>>>>>>2 -> 25 Gb Hard Drives
>>>>>>>>The built-in video is ATI Rage P/M Mobility AGP 2x
>>>>>>>>The build-in audio is ESS Maestro2E PCI AudioDrive
>>>>>>>>
>>>>>>>>I am using the Western Digital 1394 Cardbus PC Card.
>>>>>>>>
>>>>>>>>I am sure that Win2K is the common denominator
here,
>>>>but
>>>>>>I
>>>>>>>>am wondering if anyone else has this problem or
>>better
>>>>>>yet,
>>>>>>>>a solution!
>>>>>>>>
>>>>>>>>Thanx,
>>>>>>>>Glenn Johnson
>>>>>>>>

glennjohnson wrote on 1/3/2001, 3:17 PM

Hi Dee,
Ya, I went back and checked, and DMA is enabled. Also, I
have removed sound card and video drivers with the same
result. I think you're right, I think it is the Western
Digital card, or it's driver, since the card works fine on
Win98SE.

I'm gonna order a different 1394 Cardbus PCCard tonight.
Any suggestions?? I won't hold ya to it, but if you know
of a card that most people have been happy with, I'll go
for it.

Thanx, Dee
Glenn Johnson

dee wrote:
>>Before trying a different card, make sure DMA is enabled
>>for those hard drives.
>>
>>dee wrote:
>>>>Does this happen for clips you just captured or only
for
>>>>Vegas rendered clips? Also, we've seen issues like
this
>>>>before with the Western Digital 1394 card, you may want
>>to
>>>>try a different OHCI compliant 1394 PCMCIA card.
>>>>
>>>>Glenn Johnson wrote:
>>>>>>Hi Dave,
>>>>>>Thanx for the prompt reply. I went thru everything,
>>and
>>>>>>even re-installed Win2k in order to assure that
>>Microsoft
>>>>>>Camera and VCR showed up, as well as using the 1394
>>>>driver
>>>>>>that Win2k detected. Same problem.
>>>>>>
>>>>>>The weird thing is that I can capture fine. It
appears
>>>>as
>>>>>>though I always lose the first frame, and no others.
I
>>>>>>have done 6Gb captures without a problem.
>>>>>>
>>>>>>It's the "Print to Tape" and the "Preview on Camera"
>>that
>>>>>>have what looks like a gray overylay on the screen
with
>>a
>>>>>>couple of blocks punched out. Where the blocks are,
I
>>>>can
>>>>>>see the acutal video, and the audio is very distorted.
>>>>>>
>>>>>>Every package that I have works the same. ULead,
>>Matrox
>>>>>>and Sonic Foundry. Also, I don't have the problem
>>under
>>>>>>Win98SE or WinME. It's so consistant that I would
>>think
>>>>>>that someone has had the same problem.
>>>>>>
>>>>>>Please let me know if you or anyone has any other
ideas.
>>>>>>
>>>>>>Thanx,
>>>>>>Glenn Johnson
>>>>>>
>>>>>>
>>>>>>
>>>>>>Dave Hill wrote:
>>>>>>>>When you plug-in your DV camera, it should
recognize
>>it
>>>>>>>>as "Microsoft Camera and VCR". If not, its possible
>>you
>>>>>>>>have other DV drivers and codecs on your machine.
>>>>Please
>>>>>>>>check this- more info at:
>>>>>>>>http://www.sonicfoundry.com/Support/Productinfo/OHCI
.a
>>sp
>>>>>>>>
>>>>>>>>Glenn Johnson wrote:
>>>>>>>>>>Here is the problem:
>>>>>>>>>>
>>>>>>>>>>When I try to send a video back to my camcorder,
>>the
>>>>>>>>>>camcorder is receiving video that is primarily a
>>gray
>>>>>>>>>>screen EXCEPT that there are 5 little boxes on
the
>>>>>>screen
>>>>>>>>>>that are like little windows where the video can
be
>>>>>>>>seen.
>>>>>>>>>>The sound is also distorted.
>>>>>>>>>>
>>>>>>>>>>Here is what I tried to correct the problem:
>>>>>>>>>>
>>>>>>>>>>1) reformatted to WIN98SE - This solved the
>>problem,
>>>>>>but
>>>>>>>>I
>>>>>>>>>>have very large videos so I want to stay on
Win2K.
>>>>>>Also,
>>>>>>>>I
>>>>>>>>>>teach Win2K, so it is better for me to stay on 1
>>>>>>>>operating
>>>>>>>>>>system.
>>>>>>>>>>
>>>>>>>>>>2) Back on Win2k (from this point on).
Completely
>>>>>>>>>>reformatted and installed Win2K and Service Pack
>>1.
>>>>>>Then
>>>>>>>>>>installed the Video Capture program and same
>>problem.
>>>>>>>>>>
>>>>>>>>>>3) I am sending the video to a Sony TVR-20
>>>>camcorder.
>>>>>>I
>>>>>>>>>>tried sending to a different model Sony Camcorder
>>and
>>>>>>had
>>>>>>>>>>the same problem.
>>>>>>>>>>
>>>>>>>>>>4) Tried ULead VideoStudio software, and Matrox
>>>>Studio
>>>>>>DV
>>>>>>>>>>software and had the same problem.
>>>>>>>>>>
>>>>>>>>>>I am on a Dell Inspiron 7500 laptop
>>>>>>>>>>specs are:
>>>>>>>>>>650 Mhz Intel PIII
>>>>>>>>>>512 Mb Ram
>>>>>>>>>>2 -> 25 Gb Hard Drives
>>>>>>>>>>The built-in video is ATI Rage P/M Mobility AGP 2x
>>>>>>>>>>The build-in audio is ESS Maestro2E PCI AudioDrive
>>>>>>>>>>
>>>>>>>>>>I am using the Western Digital 1394 Cardbus PC
Card.
>>>>>>>>>>
>>>>>>>>>>I am sure that Win2K is the common denominator
>>here,
>>>>>>but
>>>>>>>>I
>>>>>>>>>>am wondering if anyone else has this problem or
>>>>better
>>>>>>>>yet,
>>>>>>>>>>a solution!
>>>>>>>>>>
>>>>>>>>>>Thanx,
>>>>>>>>>>Glenn Johnson
>>>>>>>>>>

deef wrote on 1/4/2001, 1:20 AM

I believe the OrangeMicro PC card is the same card as the
Western Digital, so you may want to try something different
from those.

Glenn Johnson wrote:
>>Hi Dee,
>>Ya, I went back and checked, and DMA is enabled. Also, I
>>have removed sound card and video drivers with the same
>>result. I think you're right, I think it is the Western
>>Digital card, or it's driver, since the card works fine
on
>>Win98SE.
>>
>>I'm gonna order a different 1394 Cardbus PCCard tonight.
>>Any suggestions?? I won't hold ya to it, but if you know
>>of a card that most people have been happy with, I'll go
>>for it.
>>
>>Thanx, Dee
>>Glenn Johnson
>>
>>
>>
>>
>>dee wrote:
>>>>Before trying a different card, make sure DMA is
enabled
>>>>for those hard drives.
>>>>
>>>>dee wrote:
>>>>>>Does this happen for clips you just captured or only
>>for
>>>>>>Vegas rendered clips? Also, we've seen issues like
>>this
>>>>>>before with the Western Digital 1394 card, you may
want
>>>>to
>>>>>>try a different OHCI compliant 1394 PCMCIA card.
>>>>>>
>>>>>>Glenn Johnson wrote:
>>>>>>>>Hi Dave,
>>>>>>>>Thanx for the prompt reply. I went thru
everything,
>>>>and
>>>>>>>>even re-installed Win2k in order to assure that
>>>>Microsoft
>>>>>>>>Camera and VCR showed up, as well as using the 1394
>>>>>>driver
>>>>>>>>that Win2k detected. Same problem.
>>>>>>>>
>>>>>>>>The weird thing is that I can capture fine. It
>>appears
>>>>>>as
>>>>>>>>though I always lose the first frame, and no
others.
>>I
>>>>>>>>have done 6Gb captures without a problem.
>>>>>>>>
>>>>>>>>It's the "Print to Tape" and the "Preview on
Camera"
>>>>that
>>>>>>>>have what looks like a gray overylay on the screen
>>with
>>>>a
>>>>>>>>couple of blocks punched out. Where the blocks
are,
>>I
>>>>>>can
>>>>>>>>see the acutal video, and the audio is very
distorted.
>>>>>>>>
>>>>>>>>Every package that I have works the same. ULead,
>>>>Matrox
>>>>>>>>and Sonic Foundry. Also, I don't have the problem
>>>>under
>>>>>>>>Win98SE or WinME. It's so consistant that I would
>>>>think
>>>>>>>>that someone has had the same problem.
>>>>>>>>
>>>>>>>>Please let me know if you or anyone has any other
>>ideas.
>>>>>>>>
>>>>>>>>Thanx,
>>>>>>>>Glenn Johnson
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>Dave Hill wrote:
>>>>>>>>>>When you plug-in your DV camera, it should
>>recognize
>>>>it
>>>>>>>>>>as "Microsoft Camera and VCR". If not, its
possible
>>>>you
>>>>>>>>>>have other DV drivers and codecs on your machine.
>>>>>>Please
>>>>>>>>>>check this- more info at:
>>>>>>>>>>http://www.sonicfoundry.com/Support/Productinfo/OH
CI
>>.a
>>>>sp
>>>>>>>>>>
>>>>>>>>>>Glenn Johnson wrote:
>>>>>>>>>>>>Here is the problem:
>>>>>>>>>>>>
>>>>>>>>>>>>When I try to send a video back to my
camcorder,
>>>>the
>>>>>>>>>>>>camcorder is receiving video that is primarily
a
>>>>gray
>>>>>>>>>>>>screen EXCEPT that there are 5 little boxes on
>>the
>>>>>>>>screen
>>>>>>>>>>>>that are like little windows where the video
can
>>be
>>>>>>>>>>seen.
>>>>>>>>>>>>The sound is also distorted.
>>>>>>>>>>>>
>>>>>>>>>>>>Here is what I tried to correct the problem:
>>>>>>>>>>>>
>>>>>>>>>>>>1) reformatted to WIN98SE - This solved the
>>>>problem,
>>>>>>>>but
>>>>>>>>>>I
>>>>>>>>>>>>have very large videos so I want to stay on
>>Win2K.
>>>>>>>>Also,
>>>>>>>>>>I
>>>>>>>>>>>>teach Win2K, so it is better for me to stay on
1
>>>>>>>>>>operating
>>>>>>>>>>>>system.
>>>>>>>>>>>>
>>>>>>>>>>>>2) Back on Win2k (from this point on).
>>Completely
>>>>>>>>>>>>reformatted and installed Win2K and Service
Pack
>>>>1.
>>>>>>>>Then
>>>>>>>>>>>>installed the Video Capture program and same
>>>>problem.
>>>>>>>>>>>>
>>>>>>>>>>>>3) I am sending the video to a Sony TVR-20
>>>>>>camcorder.
>>>>>>>>I
>>>>>>>>>>>>tried sending to a different model Sony
Camcorder
>>>>and
>>>>>>>>had
>>>>>>>>>>>>the same problem.
>>>>>>>>>>>>
>>>>>>>>>>>>4) Tried ULead VideoStudio software, and Matrox
>>>>>>Studio
>>>>>>>>DV
>>>>>>>>>>>>software and had the same problem.
>>>>>>>>>>>>
>>>>>>>>>>>>I am on a Dell Inspiron 7500 laptop
>>>>>>>>>>>>specs are:
>>>>>>>>>>>>650 Mhz Intel PIII
>>>>>>>>>>>>512 Mb Ram
>>>>>>>>>>>>2 -> 25 Gb Hard Drives
>>>>>>>>>>>>The built-in video is ATI Rage P/M Mobility AGP
2x
>>>>>>>>>>>>The build-in audio is ESS Maestro2E PCI
AudioDrive
>>>>>>>>>>>>
>>>>>>>>>>>>I am using the Western Digital 1394 Cardbus PC
>>Card.
>>>>>>>>>>>>
>>>>>>>>>>>>I am sure that Win2K is the common denominator
>>>>here,
>>>>>>>>but
>>>>>>>>>>I
>>>>>>>>>>>>am wondering if anyone else has this problem or
>>>>>>better
>>>>>>>>>>yet,
>>>>>>>>>>>>a solution!
>>>>>>>>>>>>
>>>>>>>>>>>>Thanx,
>>>>>>>>>>>>Glenn Johnson
>>>>>>>>>>>>

glennjohnson wrote on 1/5/2001, 3:13 PM

Problem solved!! Just as you thought, the 1394 Western
Digital card was the culprit!

I just purchased the SIIG PC Card, popped it in, and
Shazam! :)

I have been working with Vegas Video for 2 solid days, and
I am amazed that I haven't had a single crash!

You can't be ready for the problems that I have had with
the Premiere/Pinnacle DV500 and the Premiere/Matrox RT-
2000. They are terrible! The support is non-existant. I
waited on the phone for over 1.5 hours for Pinnacle support
and finally gave up. I tried again on another day at a
different time, same thing...

Why do they have so many problems?? I think they are all
trying too hard to re-invent the wheel. Even the 1394
ports on these boards didn't work properly.

3 morals to the story:
1. Don't use Pinnacle/Matrox/Premiere
2. Don't use the Western Digital 1394 Cardbus PCCard (on
Win2k, ok on Win98 and WinME)
3. USE SONIC FOUNDRY VEGAS VIDEO!!

Thanx,
Glenn Johnson

dee wrote:
>>I believe the OrangeMicro PC card is the same card as the
>>Western Digital, so you may want to try something
different
>>from those.
>>
>>Glenn Johnson wrote:
>>>>Hi Dee,
>>>>Ya, I went back and checked, and DMA is enabled. Also,
I
>>>>have removed sound card and video drivers with the same
>>>>result. I think you're right, I think it is the
Western
>>>>Digital card, or it's driver, since the card works fine
>>on
>>>>Win98SE.
>>>>
>>>>I'm gonna order a different 1394 Cardbus PCCard
tonight.
>>>>Any suggestions?? I won't hold ya to it, but if you
know
>>>>of a card that most people have been happy with, I'll
go
>>>>for it.
>>>>
>>>>Thanx, Dee
>>>>Glenn Johnson
>>>>
>>>>
>>>>
>>>>
>>>>dee wrote:
>>>>>>Before trying a different card, make sure DMA is
>>enabled
>>>>>>for those hard drives.
>>>>>>
>>>>>>dee wrote:
>>>>>>>>Does this happen for clips you just captured or
only
>>>>for
>>>>>>>>Vegas rendered clips? Also, we've seen issues like
>>>>this
>>>>>>>>before with the Western Digital 1394 card, you may
>>want
>>>>>>to
>>>>>>>>try a different OHCI compliant 1394 PCMCIA card.
>>>>>>>>
>>>>>>>>Glenn Johnson wrote:
>>>>>>>>>>Hi Dave,
>>>>>>>>>>Thanx for the prompt reply. I went thru
>>everything,
>>>>>>and
>>>>>>>>>>even re-installed Win2k in order to assure that
>>>>>>Microsoft
>>>>>>>>>>Camera and VCR showed up, as well as using the
1394
>>>>>>>>driver
>>>>>>>>>>that Win2k detected. Same problem.
>>>>>>>>>>
>>>>>>>>>>The weird thing is that I can capture fine. It
>>>>appears
>>>>>>>>as
>>>>>>>>>>though I always lose the first frame, and no
>>others.
>>>>I
>>>>>>>>>>have done 6Gb captures without a problem.
>>>>>>>>>>
>>>>>>>>>>It's the "Print to Tape" and the "Preview on
>>Camera"
>>>>>>that
>>>>>>>>>>have what looks like a gray overylay on the
screen
>>>>with
>>>>>>a
>>>>>>>>>>couple of blocks punched out. Where the blocks
>>are,
>>>>I
>>>>>>>>can
>>>>>>>>>>see the acutal video, and the audio is very
>>distorted.
>>>>>>>>>>
>>>>>>>>>>Every package that I have works the same. ULead,
>>>>>>Matrox
>>>>>>>>>>and Sonic Foundry. Also, I don't have the
problem
>>>>>>under
>>>>>>>>>>Win98SE or WinME. It's so consistant that I
would
>>>>>>think
>>>>>>>>>>that someone has had the same problem.
>>>>>>>>>>
>>>>>>>>>>Please let me know if you or anyone has any other
>>>>ideas.
>>>>>>>>>>
>>>>>>>>>>Thanx,
>>>>>>>>>>Glenn Johnson
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>Dave Hill wrote:
>>>>>>>>>>>>When you plug-in your DV camera, it should
>>>>recognize
>>>>>>it
>>>>>>>>>>>>as "Microsoft Camera and VCR". If not, its
>>possible
>>>>>>you
>>>>>>>>>>>>have other DV drivers and codecs on your
machine.
>>>>>>>>Please
>>>>>>>>>>>>check this- more info at:
>>>>>>>>>>>>http://www.sonicfoundry.com/Support/Productinfo/
OH
>>CI
>>>>.a
>>>>>>sp
>>>>>>>>>>>>
>>>>>>>>>>>>Glenn Johnson wrote:
>>>>>>>>>>>>>>Here is the problem:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>When I try to send a video back to my
>>camcorder,
>>>>>>the
>>>>>>>>>>>>>>camcorder is receiving video that is
primarily
>>a
>>>>>>gray
>>>>>>>>>>>>>>screen EXCEPT that there are 5 little boxes
on
>>>>the
>>>>>>>>>>screen
>>>>>>>>>>>>>>that are like little windows where the video
>>can
>>>>be
>>>>>>>>>>>>seen.
>>>>>>>>>>>>>>The sound is also distorted.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>Here is what I tried to correct the problem:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>1) reformatted to WIN98SE - This solved the
>>>>>>problem,
>>>>>>>>>>but
>>>>>>>>>>>>I
>>>>>>>>>>>>>>have very large videos so I want to stay on
>>>>Win2K.
>>>>>>>>>>Also,
>>>>>>>>>>>>I
>>>>>>>>>>>>>>teach Win2K, so it is better for me to stay
on
>>1
>>>>>>>>>>>>operating
>>>>>>>>>>>>>>system.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>2) Back on Win2k (from this point on).
>>>>Completely
>>>>>>>>>>>>>>reformatted and installed Win2K and Service
>>Pack
>>>>>>1.
>>>>>>>>>>Then
>>>>>>>>>>>>>>installed the Video Capture program and same
>>>>>>problem.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>3) I am sending the video to a Sony TVR-20
>>>>>>>>camcorder.
>>>>>>>>>>I
>>>>>>>>>>>>>>tried sending to a different model Sony
>>Camcorder
>>>>>>and
>>>>>>>>>>had
>>>>>>>>>>>>>>the same problem.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>4) Tried ULead VideoStudio software, and
Matrox
>>>>>>>>Studio
>>>>>>>>>>DV
>>>>>>>>>>>>>>software and had the same problem.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>I am on a Dell Inspiron 7500 laptop
>>>>>>>>>>>>>>specs are:
>>>>>>>>>>>>>>650 Mhz Intel PIII
>>>>>>>>>>>>>>512 Mb Ram
>>>>>>>>>>>>>>2 -> 25 Gb Hard Drives
>>>>>>>>>>>>>>The built-in video is ATI Rage P/M Mobility
AGP
>>2x
>>>>>>>>>>>>>>The build-in audio is ESS Maestro2E PCI
>>AudioDrive
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>I am using the Western Digital 1394 Cardbus
PC
>>>>Card.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>I am sure that Win2K is the common
denominator
>>>>>>here,
>>>>>>>>>>but
>>>>>>>>>>>>I
>>>>>>>>>>>>>>am wondering if anyone else has this problem
or
>>>>>>>>better
>>>>>>>>>>>>yet,
>>>>>>>>>>>>>>a solution!
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>Thanx,
>>>>>>>>>>>>>>Glenn Johnson
>>>>>>>>>>>>>>