I don't have a problem with this forum and ZA, so it's possible to have a trouble-free life here.

Maybe you'v egot a windows component blocked that doesn't need to be blocked? You could try changing some of the "Deny" settings to "Ask".

It get's more complicated if you've got SP2 installed, have the windows firewall also running (you should only use one of the two) or maybe have really tight settings in IE.

Have you tried Firefox as an alternative?

Rob Mack

I haven't updated ZA for a few months, v 5.0.590. Everything's running fine.

However, I'm running Firefox, rarely IE.

Do you think ZA is messing with forum/Media Manager, etc?

Rob: " . . so it's possible to have a trouble-free life here. " er . .yes? And your point is?

Rob: "You could try changing some of the "Deny" settings to "Ask"." yes I have and yes I have - no change.

Rob, all this appeared since I updated to ZAP6XXXXX

"Have you tried Firefox as an alternative?" - No . . . . All other Forums are fine.

Dave: "I haven't updated ZA for a few months, v 5.0.590. Everything's running fine. " Aha, paid for a 2-annual sub and then updated to V6. This is only happenning with this Forum.

Dave: "Do you think ZA is messing with forum/Media Manager, etc? " No. Separate PCs . . NLE well clear of INTERNET - oh yes!

Grazie

Smart man, Grazie

Edited: replace "man" with "person". So presumptious of me.

I've been having issues with ZA for a couple of months now. I ended up going back to an older version and all is well. The newer versions seem extremely "buggy"....

I don't have any issues with ZA & the forum at all.

I mainly use Firefox though. I did try the forums in IE & they worked fine.

I have Win2K. could be an XP firewall conflict (I just don't trust IE). Try usinga different browser, non-ie. if it still happens, could be ZA. if not, could be IE.

How do I say this? It is only the SONY Forums! - Grazie

If you have a D-Link Router like the DI-604 there is a new firmware
fix for some Zone Alarm issues. Check the Dlink.com website for
further details.

Completely uninstall Zone Alarm then download and install Zone Alarm version 5.5.094 or 5.5.062. Later versions were flaky. I would try 5.5.062 first.
If it still doesn't work download HiJack This and completely remove any BHO's that load when you start the browser such as the Yahoo toolbar, etc.

John

G-

The point was that success with ZA is possible and ERK wouldn't be wasting his/her time trying to fix it. However If ERK is using Zone Alarm Pro rather than Zone Alarm then my point was moot-I'm not using ZAP.

All sorts of things could be happening, of course. Something about the Sony pages and maybe their http server is a little different. Maybe cookies, maybe they've set it up to gather some other info that the server can't get from ERK with ZAP running. Maybe ZAP runs a proxy server that causes a problem (I don't know). Maybe there's a javascript issue that ZAP blocks. Or maybe its a synergistic problem between several links in the chain-in which case trying another browser might help identify this (and there's no reason one can't have IE and Firefox all on te same computer)

It would be worthwhile to know if anyone using zap 6.x is having success before tearing one's own hair out.

Rob

i use FF and have no problems.. but.. one thing to check.. make sure accept 3rd party cookies is checked... and cookies... that can cause alot of oddities

p

Separate PCs . . NLE well clear of INTERNET - oh yes!

Amen to that! Best thing I ever did.

I don't even do any web browsing on my NLE workstation, unless it's to download an update or purchased clips.

Browsing is a small risk if you only go to known good sites and have appropriate browser settings, but Windows leaves so much junk behind afterwards that I don't want performance clogged by this.

Marquat had it right! "settings are block 1st & 3rd party cookies checked, allow session cookies is checked, and sonymediasoftware is entered in the list of allowed sites." 3 months! 3 months! ! !

Thanks Guys! !

Grazie

. now, anybody wanna get my Media Manager back alive? Yeah . . thought not . ..

rmack and others,

I'm using Zone Alarm (not Pro) 5.5.062.11.

The things that rmack350 listed are exactly what I was trying to focus on. I suspected there is something in the ZA settings that somehow conflicts with how this particular forum is setup. '

In the cookie control section, I don't have any thing checked (enabled) like "block 3rd party cookies."

Oh, and the weird thing is that sometimes the forum loads correctly (like the past 2 days), and sometimes it doesn't. I haven't made any changes to ZA or anything else since my original post, but now the forum seems to be working great.... hmm......

I'll check other settings that others have mentioned.

Thanks for everybody's help and comments.

Greg

I had a problem a while back like everyone else but no problems anymore. I have Zone Alarm Pro 6.0.667.000 using Firefox 1.0.7

Firewall Main tab:Internet Zone Security: High
Trusted Zone Security: Medium
Firewall - Zones tab: Sony Vegas Forum- www.sonymediasoftware.com- Trusted

Give it a try and if it doesn't work blow away cookies and relog back in creating a new cookie.

Tom - No, it doesn't work. I'm back to "Square-1".

Grazie

I had nasties with a ZA update many months ago. Took me a long time to figure out that the version of ZA was my problem. I got an update that fixed that problem and have never updated since. All I really want ZA to do is to block my ports on the internet, and it has been doing that fine since the early days. Not sure what more they can do for me that I need with upgrades.

Fool me once, etc... I don't trust their quality control now and am sticking with an older version. I keep getting flags in the bottom corner telling me that I should upgrade. This thread reassures me that I should continue to ignore that ZA advice.

I do remain grateful, though, that they gave me a free way to protect my system from hackers.

I had the same problem when I upgraded to Zone Alarm 6 and was told by ZA that you really have to do a clean uninstall of ZA 5 and then install ZA 6 (i.e., don’t upgrade). I did that and it cleaned up some of the problem I was having but I finally got it working when I added the following site to my Site List:

sonymediasoftware.122.2o7.net

and gave it full privileges (everything is a green check). I know this is a spyware tracking cookie that ZA Suite anti-spyware normally deletes, but that was the final thing that got it working again for me. (I also had sonymediasoftware.com with full privileges too) I am not sure if Sony has since changed their web site but this is one more thing you can try.

~jr

For Grazie, Erk, and the others here are my settings:

1. Zone Alarm Free. Version 5.5.094.000
2. Zone Alarm settings: Internet Zone Security - HIGH. Trusted Zone Security - HIGH. Program Security - MEDIUM (Programs Must Ask for Internet Access and Server Rights). That also includes Internet Explorer and Firefox.
3. Internet Explorer Version 6.0.2800.1106 (128-Bit Cipher Strength)
4. IE Privacy Settings/Advanced: Custom Settings: Allow first party cookies. Block Third Party Cookies
5. Homepage: Sony Forums
6. Security/Trusted Sites: ONLY WINDOWS UPDATE - NO OTHERS
7. Security/Internet and Security/Local Intranet: Settings are cripplingly low. No Active X, scripts, etc.

8. Sony forums load with absolutely no problems what so ever.

9. After EVERY session of IE I ALWAYS delete History, Cookies, Temp files. I also open up Windows/Temp and delete everything in there except ZA (which won't delete because it is running).
10. ABSOLUTELY NO BHO'S ARE ALLOWED ON MY SYSTEM EVER! "HiJack This" will identify and delete them for you.

John

If all of these things fail you may want to temporarily disable any of the RUNNING Microsoft security patches ONE AT A TIME listed in the Startup folder of the System Configuration Utility. Example: KB891711. Restart after each one. You can always re-enable them later.

> I still can't figure out why I have two entries on the Zones tab of the Firewall section

How do you connect to the internet? If you have a dynamic IP assigned to you each time, this could be the source of the multiple networks. Some ISP’s only have one domain but some have several and depending on how you connect these can show up as different networks. Also if you have a router, that will show up as a network as well.

I have several network entries in ZA. One for my home network and several for the VPN I use to connect to my work. It’s OK to have more than one as long as you know what they are for and assign them the proper trust level.

~jr

No I don't know where the other one came from. I have no network or router and use WinME to access the internet through my provider which gives me e-mail accounts and all that stuff. Well for now I will just not worry be happy, since I am not positive someone has hacked into my system yet.
=============
I have heard this complaint before, but the most common complaint was that every time their computer started, Zone Alarm Pro found a "new network". Some people resolved it by downloading an updated version of ZA PRO. But that doesn't sound like your case Marquat.

Do you have VPN installed? (Virtual Private Network) by any chance?

AOL installs their own "adapter" which is in turn detected as a separate "adapter" by Zone Alarm.

But hackers also do. Look in the Control panel and tell me what the names of the adapters are under the "Network" icon.

John