Support ⁴⁸ More support topics

• Serial number not being accepted Created on 4/12/2019
• No serial number received after upgrading to Premium Created on 4/12/2019
• Ozone 7 Serial number is invalid Created on 5/15/2019
• I can't find my serial number. Where can I get help? Created on 7/7/2023
• Software activation and offline usability Created on 10/9/2018

Forum ⁹⁸ More forum entries

• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 2/22/2024

  RE: VEGAS Movie Studio 17 Platinum not registering
  My understanding is that with Amazon purchases you get a voucher code which you redeem on the Magix site which then sends you the download link and serial number. Is that how you obtained yours? Amazon directs you to download it from the Amazon
• Video

  One answer, on 4/22/2025

  RE: vegas pro 15
  Versions of Vegas Pro prior to the current release (which is Vegas Pro 22) are no longer available for sale from MAGIX and thus Vegas Pro 15 hasn't been available from MAGIX since the release of Vegas Pro 16 nearly 7 years ago. You'd need to be
• Vegas Movie Studio (up to ver. 17)

  11 answers, most recent on 9/26/2024

  RE: error 14 when trying to activate software
  I Suspect that Amazon Program Download group mixed up the serial number form ACID Music Studio and sent this serial number for Vegas Movie Studio by mistake. However, neither Amazon or Magix were able to correct the problem and send me a correct
• Vegas Movie Studio (up to ver. 17)

  11 answers, most recent on 9/26/2024

  RE: error 14 when trying to activate software
  Vegas Movie Studio 17 Platinum = Error Code 14.Magix support said Amazon gave out the wrong Serial Number> Amazon tech support (Andy) tried to contact Magix with no help> Amazon said to contact Magix. To resolve this ping-pong between Magix
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 2/22/2024

  VEGAS Movie Studio 17 Platinum not registering
  I purchased VEGAS Movie Studio 17 Platinum as a digital download through Amazon and was sent the download link and serial number.When trying to register I'm getting: "The serial number you entered is invalid or may apply to another product. Please

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