-
Videoon 5/17/2022
Who can solve this problem? - VP19 render crashes
@edlerman we bought rubbisch sony cant solve the problem. I provide them for 2 months logfiles still i cant render!! never vegas pro for me I lost a lot of clients cause i cant deliver any product thank you. the sony helpdesk they dont have any clue and ask a lot of the same questions. i am working with other video editing software much better helpdesk too! and @Former user looks like you only talk standard and dont really dive into the cause problem i showed you the mediainfo but you didnt say anything.
-
Videoon 5/4/2022
Who can solve this problem? - VP19 render crashes
@Former user THANKS the helpdesk also has this info and still they dont figured this out they just saying something without any argumentation for three months now!!!s Formaat : MPEG-4Formaatprofiel : Base Media / Version 2Codec-ID : mp42 (mp42/avc1)Bestandsgrootte : 37,4 MiBDuur : 11s 520 msTotale bitratemodus : VariabelTotale bitrate : 27,2 Mb/sDatum codering : UTC 2020-06-26 04:12:54Tagdatum : UTC 2020-06-26 04:12:54 VideoID : 1Formaat : AVCFormaat/Info : Advanced Video CodecFormaatprofiel : High@L4.2Formaatinstellingen : CABAC / 2 Ref FramesFormaatinstellingen, CABAC : JaFormaatinstellingen, RefFrames : 2 framesCodec-ID : avc1Codec-ID/Info : Advanced Video CodingDuur : 11s 520 msBitrate-modus : VariabelBitrate : 26,9 Mb/sMaximale bitrate : 36,9 Mb/sBreedte : 1 920 pixelsHoogte : 1 080 pixelsBeeldverhouding : 16:9Frameratemodus : ConstantFramerate : 50,000 FPSColor space : YUVChroma subsampling : 4:2:0Bit depth : 8 bitsScansoort : ProgressiefBits/(Pixel*Frame) : 0.260Stroomgrootte : 37,0 MiB (99%)Datum codering : UTC 2020-06-26 04:12:54Tagdatum : UTC 2020-06-26 04:12:54Color range : LimitedColor primaries : BT.709Transfer characteristics : BT.709Matrix coefficients : BT.709Codec configuration box : avcC AudioID : 2Formaat : AAC LCFormaat/Info : Advanced Audio Codec Low ComplexityCodec-ID : mp4a-40-2Duur : 11s 520 msSource duration : 11s 563 msBitrate-modus : ConstantBitrate : 128 kb/sKanaal(en) : 2 kanalenChannel layout : L RSamplerate : 48,0 kHzFramerate : 46,875 FPS (1024 SPF)Compression mode : LossyStroomgrootte : 176 KiB (0%)Source stream size : 176 KiB (0%)Datum codering : UTC 2020-06-26 04:12:54Tagdatum : UTC 2020-06-26 04:12:54
-
Videoon 4/29/2022
Who can solve this problem? - VP19 render crashes
@VEGASDerek still in diagnosing the problem. I hear nothing from the helpdesk.
-
Videoon 4/23/2022
Who can solve this problem? - VP19 render crashes
@VEGASDerek can you do something to speed up the proces I am now over a month troubleshooting with the helpdesk and tried various options and settings and deliver always a crash/log reports. The time till i get an another option/suggestion from the helpdesk takes too long.I have to deliver 4 video's the day after tomorrow. And i already passed the deadline. I will lose al lot of customers if i dont deliver on time!
-
Videoon 4/21/2022
Who can solve this problem? - VP19 render crashes
@fr0sty I am for over a month talking with the helpdesk and provided a lot of logfiles and crashreports. Sometimes they dont react for weeks. My customers are still waiting for their videos. This is not how it suppost to go with a helpdesk. i offered money for a digital session to go through all the settings and still they dont come with a solution. By the way they never talked about .NET issues.
-
Videoon 4/21/2022
Who can solve this problem? - VP19 render crashes
unfortunately this didn't help. Anyone else other tips
-
Videoon 4/19/2022
no answer helpdesk/support
i tried everything on https://thegeekpage.com/how-to-solve-unknown-software-exception-0xe0434352/ the helpdesk tells me put a feature on i mailed last week that i already tried that and send logfiles is there anyone that can help? @gary-rebholz @Reyfox @Former user
-
Videoon 4/19/2022
Who can solve this problem? - VP19 render crashes
i tried everything here still it crashes https://thegeekpage.com/how-to-solve-unknown-software-exception-0xe0434352/
-
Videoon 4/18/2022
Who can solve this problem? - VP19 render crashes
@jetdv I did a sfc /scannow but Windows Resource Protection did not find any integrity violations.
-
Videoon 4/18/2022
Who can solve this problem? - VP19 render crashes
@jetdv IT's still crashes....
-
Videoon 4/18/2022
no answer helpdesk/support
@gary-rebholz can you take a look a this question;and add the info that the helpdesk gathered from me. I want to fix this problem very soon now. I appreciated! https://www.vegascreativesoftware.info/us/forum/who-can-solve-this-problem--135030/#ca842836 @Former user @NickHope
-
Videoon 4/18/2022
Who can solve this problem? - VP19 render crashes
@fr0sty thanks i already tried that. I disabled the legacy parameters. It stil crashes.
-
Videoon 4/16/2022
no answer helpdesk/support
@gary-rebholz the way we troubleshooting right now takes a lot of time. is there a another way? i tried everything the helpdesk says. Its now more than a month now and my customers are still waiting. can we have a digital session where go through all the settings i am willing to pay for it.
-
Videoon 4/12/2022
no answer helpdesk/support
@gary-rebholz its not fair to claim that. The questions came after i send logfiles. I will try the option you just mentioned.
-
Videoon 3/17/2022
Masker for Shaking video vibrating video
Thanks for your comments mine version is real version i can show you all the receipt. Vegas pro 19. Unfortunately its still too bad. I used the stabilizer 3 times with no results.
-
Videoon 3/17/2022
Masker for Shaking video vibrating video
I already tried the stabilize effect in various ways. I still see shaky footage. Less than the original but still i see shaky footage
-
Videoon 3/17/2022
Masker for Shaking video vibrating video
i dont understand? how do you verify this? i can not give you my productID P3-.....! Do you ask this question to all the members? Application Name: VEGAS Pro Application Version: Version 19.0 (Build 532)
-
Videoon 3/12/2022
Masker for Shaking video vibrating video
It still hasnt got the outcome i want. the footage is still shaky. any other options?
-
Videoon 3/12/2022
Masker for Shaking video vibrating video
i already found the solution there is stabilzer
-
Videoon 3/12/2022
Masker for Shaking video vibrating video
I dont want to bring vibrations i want to minimize them
Omar123
Offline, Last login 6/22/2022, Member since 3/12/2022