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Offtopicon 2/13/2023
why is the installer so slow. like on 90's internet slow
There are similar complaints on the Magix Community forum so presumably there is a problem with the Magix server(s). Being Sunday morning in Europe it's unlikely to get fixed before Monday. Yes, there were some problems with the download on that weekend which were fixed on Monday after.
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Videoon 11/21/2022
Cannot activate physical Vegas Pro 17 copy.
I think you just had to enter the same email address into the unlock dialog which you used for the former installation. Did you do that? What is the exact error message & number? If there would be the need to remove an old activated machine the product would give a notice on that and would display embedded Service Center to let you remove a machine.
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Offtopicon 10/24/2022
Testing Graphic upload to Our Forums.
Devs are already working on that topic
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Offtopicon 11/4/2021
MORE FORUM LINK ERRORS
@Musicvid Your traceroute seems to be for the .com Domain which is not this website (.info). The com Website is managed via local DNS. We did not and do not have anything in the code which ads ":/" to any urls etc. So if it happens again maybe retry it with another browser or device etc. Maybe any other software changes the contents of the clipboard. In Windows every running program can access and change the content of the clipboard. The issue regarding Android is described in the other thread. There is nothing we can actually do. Your device is to old, you need Android >= 7.1.1 to have it working properly. You should have the same issue with other websites using letsencrypt certificates. It is not recommended to use those old devices with the internet because of the many many many security vulnerabilities they have. In some cases it is enough to get some evil code via an advert on a serious website to take over the complete device. The workaround for older Android versions is active as in all other portals but not working atm, maybe it changes after the next extension end of the year; Why it is working sometimes is not clear so far but it has to do with your local device; I have the same strange behavior on an old 4.4 device.
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Offtopicon 11/3/2021
MORE FORUM LINK ERRORS
@Musicvid We did not change anything.... Do you use any browser extension? Maybe they made an update? Regarding DNS: This portal does not have any local DNS settings. All servers are located in Germany atm.
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Offtopicon 11/2/2021
Clicking on the forum being misdirected
@j-v The reason why you use the extension is clear so far, but maybe the extension or its setup/css-changes are the reason for the misfunction.
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Offtopicon 11/2/2021
MORE FORUM LINK ERRORS
The second one works for you in Chrome? That is what the forum software is creating. With an added colon at the end of the string. And it doesn't work here. Another user posted a problem with the same link. Yes, seems to be completely ok: If you mean the second url in your post, no, thats invalid because of ":/" at the end but how this happens to you we can not reproduce.
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Offtopicon 11/2/2021
Clicking on the forum being misdirected
@j-v what happens if you deactivate this or/and the other extensions? maybe one of them is the reason.
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Offtopicon 11/2/2021
MORE FORUM LINK ERRORS
Same result with Edge...
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Offtopicon 11/2/2021
MORE FORUM LINK ERRORS
https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/
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Offtopicon 11/2/2021
Clicking on the forum being misdirected
@j-v, @Dexcon Thanks for sharing the video. We can not reproduce it ;( Your are using Edge Browser, right? Is it an old version or why does the page looking very different from that what we expect the website looks like? Did you try the Inprivate Mode without the plugins? Or is it running in a kind of IE Emulation mode? Try using Chrome or FF? vs
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Offtopicon 11/2/2021
MORE FORUM LINK ERRORS
@Musicvid Works for me fine; tested via post and signature link using chrome....
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Offtopicon 11/2/2021
MORE FORUM LINK ERRORS
https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/
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Offtopicon 11/1/2021
Clicking on the forum being misdirected
CORRECTION: the last comment click icon randomly goes to **IMPORTANT!** - INFORMATION REQUIRED TO HELP YOU @Dexcon: Can you provide a screenshot next time you're getting this?
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Videoon 11/1/2021
Vegas 19 update not installing properly
There is no need to reinstall; it would not help. We now deployed an interim update in the autoupdate server to handle this issue with the "Vegas Deep Learning Models" until fixed in the client software. So the update messages that want you to download the Vegas Update you already installed should stop now.
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Offtopicon 10/20/2021
Forum Blocked on Android
This issue is still related to the expiry of the older root certificate of the letsencrypt SSL/TLS certificates. Only "newer" (>= 7.1.1 from ~2016!) Android versions were shipped with the latest root certificate, for all the older versions we do have these issues actually. There is a workaround in the software creating the cert automatically for that but it seems not to work on this website - on other websites we have on the same infrastructure it works well. We hope it might work after the next automatic renewal in a few weeks. We'll see... The reason why your older devices sometimes are working or not we can not answer. We had the same behavior on an old 4.4 device. Similar problems might exists on other websites using letsencrypt.
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Offtopicon 10/20/2021
Clicking on the forum being misdirected
@Dexcon Can describe more detailed how to reproduce the issue? Or did id stop?
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Offtopicon 10/8/2021
Forum Blocked on Android
@Musicvid ok great, that is one of our sites thats working on same infrastructure with same certificate type and the way we create/install the cert...is this page (vegascreativesoftware.info) also working now (and we did not change anything; we did our tests on magix.info)?
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Offtopicon 10/8/2021
Forum Blocked on Android
Still strange for all of us. The issue is an expired (on sept 30th) root cert from letsencrypt but they had a solution for Android devices > 2.3.6. But all tries to generate a new cert with complete chain did not help. On other portals we're running on that plattform it works well. Today I tried it with an old Samsung tab with Android 4.4 and got the same error page but some minutes later it worked by reloading the page and in the certificate information it displays the intermediate certificate which is missing when it fails. Is https://producerplanet.com/ working on your device?
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Offtopicon 10/6/2021
Forum Blocked on Android
That it is an issue with Android > 2.3.6 and < 7.1.1 maybe... We take a look if we can change something in the cert chain. Is https://letsencrypt.org/ working on your device?(For security reasons it is recommended to use Android versions getting security updates... v5.0.2 is very very old)
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Offtopicon 10/6/2021
Forum Blocked on Android
Works still well on my Chrome @ Android 11. Which Android version do you use? Do you see some cert details when clicking the icon left to the url?
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Offtopicon 9/30/2021
Access to these Forums from iDevices?
Thanks for your patience.fyi: I moved this thread from Video to Offtopic section.
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Offtopicon 9/30/2021
Access to these Forums from iDevices?
Actually no ETA. The guys are analyzing the issue which is a bit strange as other portals on the same platform do not deliver the wrong old intermediate cert...
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Offtopicon 9/30/2021
Access to these Forums from iDevices?
Automatic checks are working diffenrent as you might imagine... Has nothing to do with specific mobile device.
m2016
Offline, Last login 3/27/2023, Member since 8/23/2016