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Videoon 12/25/2022
Vegas Pro 17 Release Date/Quarter/Year Set?
And when you can't find what you need you get scolded by you for not being on the correct thread when there is so many threads that need to be deleted. There is threads that are years old that no one has posted on on years.
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Videoon 12/25/2022
Vegas Pro 17 Release Date/Quarter/Year Set?
Suggestion. There are so many threads that it is impossible to find what you need. And finding basic things like customer service on anything again is impossible to find what you need
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Videoon 12/25/2022
Vegas Pro 17 Release Date/Quarter/Year Set?
I tried contacting them. There response was in German. Who are you? Are you employed by Magix?
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Videoon 12/25/2022
Vegas Pro 17 Release Date/Quarter/Year Set?
I tried contacting them. There response was in German.
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Videoon 12/25/2022
Vegas Pro 17 Release Date/Quarter/Year Set?
Tried your link above. Something is wrong I have an account of vegas pro 365 I need to update my credit card info. but my account says NO ACCOUNT contracts. I have an account.
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Videoon 12/24/2022
Vegas Pro 17 Release Date/Quarter/Year Set?
I looked for an hour and found no posts that would help. Dont be a pain . What thread do I post my question
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Videoon 12/24/2022
VEGAS Pro 20 feedback
I have a vegaspro 365 subscription But Vegas pro says I have no account. Thats NOT true every month I have money taken out of my credit card. I need to update my account credit card. How do I do I do this when my account says no account for vegaspro 365
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Videoon 12/24/2022
Vegas Pro 17 Release Date/Quarter/Year Set?
I have a vegaspro 365 account I need to update my credit card information. But when I do it says no account found. any help would be great
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Videoon 1/29/2022
What is the easiest way to upgrade from Vegas Pro 18 to Vegas Pro 19?
If you have a subscription, you should be able to download, install and activate VP19 with your subscription serial number. When you download the upgrade and access the download you get an error 24 meaning you need a new serial number to access the upgrade.
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Videoon 1/29/2022
What is the easiest way to upgrade from Vegas Pro 18 to Vegas Pro 19?
If you have a subscription, you should be able to download, install and activate VP19 with your subscription serial number. NO THIS IS NOT TRUE! in order to download and install from an active subscription of 365 to go from VP 18 to VP 19 Your subscription serial number that you have for 365 Says the serial number has already been used. so, your wrong You MUST purchase VP 19 to solve this issue. It's obvious to me you may have never had a subscription that goes from one VP 18 to VP 19.
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Offtopicon 1/29/2022
i want to cancel my VEGAS PRO 18 monthly subscription
Not to be mean either, but please see VEGASDerek here (quoted above as well). That's how it works for me anyway. (Are you sure that your subscription (365/18) was not discontinued?) yes, I have a valid 365 subscription, this is ridicules I think I'll just BUY VEGAS pro 19 and void the 365. There's to many pitfalls on the 365 subscription. It worked for about 6 months great but to go any further I think this is the only way to go since NO answers from MAGIX work. All there suggestions go back to purchasing VEGAS PRO 19. Just like your suggestions they don't work. I know your trying to help but you're not. But thanks for trying.
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Videoon 1/29/2022
What is the easiest way to upgrade from Vegas Pro 18 to Vegas Pro 19?
If you have a subscription, you should be able to download, install and activate VP19 with your subscription serial number. Untrue, I have a 365 subscription that has VP 18 on it telling me that there is a major upgrade needed. SO, i press to download the major update and after it loads up the major update takes you to BUY VP 19. So, your incorrect in your statement saying YOU SHOULD. In order to get the major upgrade, you need to buy VP 19 in order to get the serial number to activate the major upgrade.
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Offtopicon 1/29/2022
i want to cancel my VEGAS PRO 18 monthly subscription
"For subscription users, you can use the software for as long as you have an active subscription. When the subscription runs out, so does your right to use the software." As mentioned also in this thread, "If you have a subscription, you should be able to download, install and activate VP19 with your subscription serial number." Don't know why this does not work with your active subscription. vkmast...... not to be mean but most of your no really all of your threads and suggestions don't work
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Offtopicon 1/29/2022
i want to cancel my VEGAS PRO 18 monthly subscription
"For subscription users, you can use the software for as long as you have an active subscription. When the subscription runs out, so does your right to use the software." As mentioned also in this thread, "If you have a subscription, you should be able to download, install and activate VP19 with your subscription serial number." Don't know why this does not work with your active subscription. What you said is untrue. You can download the upgrade from VP 18 but to go to VP 19 you have to purchase that. NO matter if you have a 365 subscription like i do or not. I have a 365 subscription I bought monthly 6 months ago. There is on the 365 a major update and that major update is VP 19. to get the major update that is VP 19 i have to buy VP 19. Meanwhile on the older 365 VP 18 almost ALL of the features are deactivated and do NOT work. I just want my old 365 to work like it did for 6 months. And the suggestions that MAGIX is giving me all points to I have to buy VP 19. So I am going to have to void the contract with my 365 and find another software that will work. YUKE adobe here I come.
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Offtopicon 1/29/2022
i want to cancel my VEGAS PRO 18 monthly subscription
@wally-stall5348 Magix customer service sucks Why do you say that? Did you actually raise a ticket with Magix and ask them? Click on Support at the top of the forum and follow it through to the end, always selecting Ask Support. Do everything it asks or you don't get to the end. Did you at least read what is indicated under Support about a Subscription and how to get the latest version? If that doesn't work, tell Magix that it doesn't and why and ask them how to get Vegas Pro 19 under your subscription. John CB I have asked Magix how to get the latest version of 365 subscription You have to buy, if you want to go from Vegas Pro 18 to Vegas Pro 19. You have to buy Vegas pro 19 even If I have a 365 subscription. Any upgrade from Vegas Pro 18 to Vegas pro 19 requires a registration number in order to get that you need to buy Vegas pro 19 VERY misleading 365 subscription. If I'm wrong, then the Magix response needs to correct me and get my subscription corrected Wally Stall
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Offtopicon 1/29/2022
i want to cancel my VEGAS PRO 18 monthly subscription
@wally-stall5348 Magix customer service sucks Why do you say that? Did you actually raise a ticket with Magix and ask them? Click on Support at the top of the forum and follow it through to the end, always selecting Ask Support. Do everything it asks or you don't get to the end. Did you at least read what is indicated under Support about a Subscription and how to get the latest version? If that doesn't work, tell Magix that it doesn't and why and ask them how to get Vegas Pro 19 under your subscription. John CB yes, I read how to get the latest version of 365 but magix always leads you back to buying the latest version. I thought that in a 365 subscription you always get the latest version but that's NOT true. You have to buy the latest version no matter if you have a 365 subscription or not Wally Stall
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Offtopicon 1/29/2022
i want to cancel my VEGAS PRO 18 monthly subscription
@wally-stall5348 Magix customer service sucks Why do you say that? Did you actually raise a ticket with Magix and ask them? Click on Support at the top of the forum and follow it through to the end, always selecting Ask Support. Do everything it asks or you don't get to the end. Did you at least read what is indicated under Support about a Subscription and how to get the latest version? If that doesn't work, tell Magix that it doesn't and why and ask them how to get Vegas Pro 19 under your subscription. John CB Yes, I did and all 6 of their suggestions don't work I just want my 365 account and plugins and rendering features to work. There trying but nothing works. Wally Stall
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Offtopicon 1/28/2022
i want to cancel my VEGAS PRO 18 monthly subscription
Looks like Im going to have to tell my credit card company to stop payment on my 365 monthly bill. Magix customer service sucks
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Offtopicon 1/27/2022
i want to cancel my VEGAS PRO 18 monthly subscription
any help to get the upgrade to work if not ill just void the 365 contract. I had to buy Vegas pro 18 I love it and I know that Vegas Pro 19 will be great but with 365 it's telling me to buy Vegas pro-19 every time I download the upgrade when I access Vegas pro-18. Magix help is worthless they never respond to anything when you ask questions. But any help on this would be wonderful I'm grateful that you are responding.
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Offtopicon 1/27/2022
i want to cancel my VEGAS PRO 18 monthly subscription
The problem is every time I go to Vegas Pro 18 it tells me there's a major update. I press to get the major update and after the update is loaded it takes you to BUY Vegas pro-19. Meanwhile I cannot activate Vegas pro18 half or more of the features and plugins don't work. when I access most of the plugins it says I have been deactivated
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Audioon 1/23/2022
error 14 (or 24)
THANKS
wally-stall5348
Offline, Last login 3/9/2023, Member since 1/23/2022