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Video
2 answers, most recent on 12/10/2025
RE: Is it possible to get ahold of a human for Vegas Pro 23 Support
And from the "Support FAQs": "We are currently not available by phone and cannot call you. Appointments for remote maintenance directly on your computer are also currently not possible"
Audio
5 answers, most recent on 11/28/2025
Need Vegas Pro 12
I paid for Vegas Pro 22 in September 2025 (the full version for $250). Because he is autistic, he needs Vegas Pro 12, how do I get it?AI says I should have access to all prior versions if I buy the latest version. I am using Windows 10. Is there a
Video
2 answers, most recent on 10/22/2025
Switch the timeline and video preview Vegas 23.0 to bottom
How do I move the timeline and video preview to the bottom of the screen in Vegas 23.0 In older versions its options, preferences and then display. Also is there a phone number to contact Sony Vegas? Email support, anything?
Video
17 answers, most recent on 9/9/2025
RE: VPS 21.300 .MTS render to .MP4 no longer has audio
Reyfox & mark-y: Thank you for the replies. I accomplished what I needed to with those .MTS files (without grief) and am using a different camera now that produces .mp4. The 8000 Hz sample rate (or whatever, please pardon any incorrect jargon)
Video
4 answers, most recent on 7/1/2025
RE: Rendering to MP4 in Movie Studio 16.0 Platinum
@OhMyGosh From memory your Vegas MS16 Platinum is trying to phone home to unlock the required codec. It could be a server problem. What exactly does the failure message say? You probably need to contact Vegas Support to resolve the problem.
Audio
5 answers, most recent on 11/28/2025
RE: Need Vegas Pro 12
I paid for Vegas Pro 22 in September 2025 (the full version for $250). Because he is autistic, he needs Vegas Pro 12, how do I get it?AI says I should have access to all prior versions if I buy the latest version. I am using Windows 10. Is there a
Video
11 answers, most recent on 10/12/2025
RE: Black screen in timeline
... if I am trying to create projects that either only contain Iphone files or only Go Pro files would that make things easier? The problem likely lies with the iphone video (or almost any smart phone for that matter) because phone video is almost
Offtopic
2 answers, most recent on 10/6/2025
Upgrade Challenges
I got this offer in my email, and went to upgrade, but when I got to the checkout, it had the price at $199.00. I opened a ticket on 9/12, followed up on 9/18, 9/19, 9/23, 9/26, and 9/29, but have gotten no response. Messaging them on their
Offtopic
One answer, on 9/19/2025
Downloaded but won't open
I am so frustrated! I have contacted support a dozen times. They responded ONCE with a response that was not a response to the issue. I have purchased and downloaded all of the files that was sent on the welcome email. However, they misspelled my
Video
5 answers, most recent on 11/6/2025
Vegas Pro v.21 Build315 rotating video and aspect ratio
Hello: In the past I inquired about having problems with phone video rotating 90 degrees. I now realize I am having an apparent aspect ratio change. I use Vegas Pro to straighten videos and occasionally adding vignette. I have not been able to use
Video
13 answers, most recent on 10/3/2025
RE: Suggestions for VEGAS Pro 23 - Addressing Performance and Stability.
@RayFox thanks for the comment, I disable all telemetry from my apps as they slow down processes. They might have some telemetry I don’t know, a number of 3D and 360 products are appearing again on the market it’s the nature of the beast from the
Video
36 answers, most recent on 7/29/2025
RE: Are you EU people shooting in 30P if it's a purely youtube project?
It depends, personally, I am in a European country and I try to stick to 25P. As 3POINT said, most modern viewing devices such as television and monitors can handle 25P, 30P and 50P, 60P. That said however, I find it a pain I have to mix sometimes
Video
42 answers, most recent on 11/21/2025
RE: With 20 years of Vegas experience, my perspective on Vegas Pro 23.
It's not the same as using an NLE that supports multiple timelines. I completely agree. Multiple timelines aren't just for edits that are going to be used in the final project - the primary use of nesting in Vegas Pro. I've often used multiple
Vegas Movie Studio (up to ver. 17)
One answer, on 11/7/2025
RE: Movie Studio 14.0 Platinum not recognizing Mp4
The MP4 media being recorded by the S25 is likely to be in the HEVC (H.265) format while the S22 MP4 media was likely in the AVC (H.264) format. My Movie Studio 13 Platinum won't play HEVC MP4 video so that could well be the same with MSP14. Check
Video
73 answers, most recent on 9/29/2025
RE: [Closed] VEGAS Pro / VEGAS Post Release History
VEGAS Pro 23 Build 278 (and ARM build 280) - 9th September 2025 What's new in VEGAS Pro 23Features: Vegas Core Engine 1.0The new VEGAS Core Engine brings state of the art technology to VEGAS Pro, providing efficient video playback and rendering
Video
15 answers, most recent on 10/30/2025
RE: Timeline media turns into black screen when painted under loop region.
I don't think your system meets the min spec for V23 https://www.vegascreativesoftware.com/us/vegas-pro/system-requirements/ I re-edited some parts of the project flawlessly until now. Also the program runs the clips taken on the exact same drone
Messages
No answers, created on 9/6/2025
[Closed] Release: VEGAS Pro 23
Greetings from VEGAS Creative Software. We are proud to announce the release of VEGAS Pro 23. We have several exciting improvements and features with this new version including the VEGAS Core Engine and a new Color Grading workflow. Please post
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