• Video

  2 answers, most recent on 5/1/2021

  RE: Vegas Pro Key Already Redeemed?
  @JP573 Hi, Also, click on Support at the top of the forum. Select Vegas. Look under "TECHNICAL PROBLEMS / ERROR MESSAGES" and select "SHOW ALL ANSWERS." Scroll down until you see "How to solve error code "-24"." Click on it and read.
• Video

  8 answers, most recent on 5/3/2021

  RE: VEGAS Pro 15.0 — Unable to Install
  From the Vegas Help Centre re error 24: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ After an HDD failure and reinstall on the new HDD, it's usually just a case of going to My Products on your MAGIX My
• Video

  5 answers, most recent on 4/30/2021

  RE: I cant install vegas pro 16 or 18
  @B-B please see this thread.
• Video

  4 answers, most recent on 5/1/2021

  RE: Registered to another email address, error -24
  @Michael-Freeland4964 Hi, See this under Support. Magix doesn't list Vegas Pro in its list of products, Yes, it does. Magix.com lists Vegas products and then goes to the Vegas page. If you mean within your account, I'm pretty sure that my Vegas
• Video

  4 answers, most recent on 5/1/2021

  Registered to another email address, error -24
  I purchased Vegas Pro 18 in March and have been working on some important projects, due shortly. This morning i was informed that the serial number was registered to another address. I've tried uninstalling and reinstalling, Magix doesn't list Vegas
• Video

  8 answers, most recent on 4/24/2021

  RE: (Humble bundle) vegas pro 16 edit activated on a different email?
  Try unistalling and reinstalling. Not the error -24 standard advice but the user here says it worked for him.... nothing, still cannot activate the product
• Video

  8 answers, most recent on 4/24/2021

  RE: (Humble bundle) vegas pro 16 edit activated on a different email?
  Try unistalling and reinstalling. Not the error -24 standard advice but the user here says it worked for him....
• Video

  8 answers, most recent on 4/24/2021

  RE: (Humble bundle) vegas pro 16 edit activated on a different email?
  https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ i only see movie studio 16 (two separate codes i redeemed) is there a way to remove this code from this "other account" and add it to my current? thanks
• Video

  8 answers, most recent on 4/24/2021

  RE: (Humble bundle) vegas pro 16 edit activated on a different email?
  The Vegas Help Centre provides the following information about error 24: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/
• Video

  8 answers, most recent on 4/24/2021

  (Humble bundle) vegas pro 16 edit activated on a different email?
  error -24 never used a different email, only made the account today what could of happened and is there a solution?
• Video

  5 answers, most recent on 4/24/2021

  RE: Getting error 24 attempting to import video
  The standard Support advice.
• Vegas Movie Studio (up to ver. 17)

  One answer, on 4/20/2021

  RE: Error 24 serial number previously used
  As you've already read all the related comments, including this advice from VEGAS Support, why not try and ask at Online Live Chat, advice here section 6. Looks like it's available at the moment. Let us know if they could help.
• Vegas Movie Studio (up to ver. 17)

  One answer, on 4/20/2021

  Error 24 serial number previously used
  I purchased movies studio 17 suite from magic.com. I try to register the software and get the aforementioned Errors. I've read all the posts and answers and I still am getting nowhere. Please help. Thanks – Chuck
• Vegas Movie Studio (up to ver. 17)

  One answer, on 4/16/2021

  RE: error -24
  The standard support advice is here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Ask VEGAS Support starts here https://www.vegascreativesoftware.info/us/support/interview/ (Ignore the FAQs and keep
• Vegas Movie Studio (up to ver. 17)

  One answer, on 4/16/2021

  error -24
  I bought Studio Movie Platinum and when I try to register and / or activate the error -24 it appears saying that the serial number has already been registered, but I just bought and registered it for the first time.
• Video

  11 answers, most recent on 4/14/2021

  RE: Vegas Pro 15 is lagging - ADDENDUM
  I'm reaching out to ask if you have any advice on how I can1) stop Vegas Pro 15 from lagging when I'm editing with 4K 24fps files and 2) why won't Vegas take my MOV files? I have changed my preview to "draft", changed Dynamic RAM Preview max to 0
• Video

  One answer, on 4/12/2021

  [Closed] Vegas Pro 15 is lagging
  I'm reaching out to ask if you have any advice on how I can1) stop Vegas Pro 15 from lagging when I'm editing with 4K 24fps files and 2) why won't Vegas take my MOV files? I have changed my preview to "draft", changed Dynamic RAM Preview max to 0
• Vegas Movie Studio (up to ver. 17)

  2 answers, most recent on 4/6/2021

  RE: Can not run my new software
  The standard Support advice here. Btw, as you refer to MS 16 Platinum and these previous versions are not currently available through MAGIX Online Shop, did you purchase a new copy from a reliable third-party seller?
• Vegas Movie Studio (up to ver. 17)

  2 answers, most recent on 4/6/2021

  Can not run my new software
  I get error-24 whatever I do with my email. (Movie Studio 16 platinum). Unfortunately, I can not run the software.
• Video

  60 answers, most recent on 4/6/2021

  RE: Denoise is too slow to use
  Yes, I would expect Neat to be a little faster, but just how much? Factor of 6 on my system. I had tested denoise before. I had also used the deflicker feature in Vegas which combined with motion tracking was able to do a sort of temporal noise
• Vegas Movie Studio (up to ver. 17)

  One answer, on 4/2/2021

  RE: email for support on error code -24
  https://www.vegascreativesoftware.info/us/support/interview/ (Ignore the FAQs and click on until you get to send/submit a support request. This is the standard support advice. As VEGAS Support won't be back until next week due to the holidays, you
• Vegas Movie Studio (up to ver. 17)

  One answer, on 4/2/2021

  email for support on error code -24
  Hello, Can anyone give me an email address to open a ticket. I need to contact support to update my email to activate software purchased from amazon. Any help would be great. Thank you.
• Video

  15 answers, most recent on 3/26/2021

  RE: Canon R6-4k 50 files don't work -vegas 17
  @skalbkali Drag and drop one or more files onto the util to process, then press P to start processing. @RogerS @Chief24 Link here to the Util to convert to Prores. Requires ffmpeg utils downloaded and installed on the Windows PATH.   Example of
• Video

  One answer, on 3/21/2021

  RE: codigo error 24
  The VEGAS Support standard advice: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Ask VEGAS Support: https://www.vegascreativesoftware.info/us/support/interview/