• Offtopic

  One answer, on 9/19/2021

  Serial Number Not Recognized Following Windows Update
  I had a major update of Windows on Friday and now when I try to open Vegas Pro 18, I get a prompt for me to enter my serial code and email address. When I do that I get an error message saying that "the serial number you entered is invalid or may
• Video

  46 answers, most recent on 8/9/2022

  RE: Vegas Pro 19 KernelBase.dll error while rendering
  @fr0sty Thanks for the response, I've tried all 3 of these steps before, but for good measure I tried out a new render on a non-NVENC preset and unfortunately I got the following error :/
• Video

  2 answers, most recent on 9/17/2021

  RE: My contract is locked
  Error code -14? Are you sure there are no typing errors and the serial number is for that program? If they are, Ask Support. (A user-created tutorial here.) You might also try Online Live Chat to see if they can help:."Please visit
• Video

  73 answers, most recent on 9/29/2025

  RE: [Closed] VEGAS Pro / VEGAS Post Release History
  VEGAS Edit/Pro/Post 19 Update 1 (build 361) 14th September 2021 Note: This update was withdrawn and replaced with a revised update, build 381 (also called "Update 1"), listed in the next comment, with almost identical release notes. New
• Video

  46 answers, most recent on 8/9/2022

  Vegas Pro 19 KernelBase.dll error while rendering
  Hi all! I've been using Vegas Pro 14 for years to create YouTube videos, I recently upgraded to Vegas Pro 19 and unfortunately I'm just simply unable to get through a single render. Every time I click render the process starts and gets to a random %
• Video

  29 answers, most recent on 1/14/2022

  RE: V19 Crashes on start up = Fault C:\WINDOWS\System32\KERNELBASE.dll
  So...I've managed to update the Nvidia to Studio driver without an issue. The Intel 630 on the other hand is proving more elusive. I've tagged a jpeg from the Intel support page, so I'm stuck with what to do, it's still coming up with kernal
• Video

  20 answers, most recent on 9/12/2021

  RE: A funny thing happened while rendering my HDR project
  Have you tried actually resetting Vegas? https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/ It can help with hard to diagnose issues. I reset Vegas as instructed & the GPU render time was
• Video

  4 answers, most recent on 1/3/2023

  RE: ntdll.dll error & Error code -14
  The standard Support advice re error code -14.
• Video

  4 answers, most recent on 1/3/2023

  ntdll.dll error & Error code -14
  I bought a Vegas Pro 18 online last September 7th. An ntdll.dll error occurred while rendering the video. I downloaded the program anew and installed it. This time, error code -14 appears. How can I solve this problem? FYI, I've disabled all
• Video

  649 answers, most recent 12 minutes ago

  RE: VEGAS Pro Feature Requests
  I've been using Vegas for years and have summarized the things that made me uncomfortable. Please take a look. Lots of suggestions for Vegas https://www.vegascreativesoftware.info/us/forum/lots-of-suggestions-for-vegas--131502/ The following is
• Video

  3 answers, most recent on 9/3/2021

  Installing Vegas Pro 365 on a second computer fails - error code -14.
  Hi, First of all, apologise for incorrectly submitting this post on the wrong forums previously - I got a bit confused on where to start. Anyway, I have purchased a 1-year Vegas Pro 365 subscription, and have been using version 18 since May.
• Video

  One answer, on 8/27/2021

  [Closed] Can Anyone Explain This Error? Because I've reached the end of my rope
  ----------------------------------------------------------------------Movie Studio 18 Platinum  27.08.2021  06:54----------------------------------------------------------------------CrashDump 20210827_065459_v18.1.0.24.dmp successfully
• Video

  14 answers, most recent on 8/25/2021

  RE: Vegas 19 Crashes, Just Like Vegas 18
  Without actually having your computer in front of someone who would help, it's all "trial and error". I have an AMD Ryzen 9 3900X, same version of number of Win 10 (I'm using Pro), 32GB RAM, and an aged "fine wine" AMD RX480 8GB. I've been using
• Video

  33 answers, most recent on 1/31/2022

  RE: Flashing Black frames
  Thanks for the info...I believe this specific problem is something we have already been tracking and do have a fix for in the first update. In the mean time, the option right now is to change the preference in File I/O section to use the legacy
• Video

  103 answers, most recent on 8/26/2021

  RE: GH5 HEVC + VP19
  Tested this and other gh5 hevc clips and was not able to load them with Resolve Studio unless I disabled encoding and decoding with the 1660. @Howard-Vigorita I don't think it should matter but do you have latest version of Resolve Studio
• Video

  103 answers, most recent on 8/26/2021

  RE: GH5 HEVC + VP19
  Tested this and other gh5 hevc clips and was not able to load them with Resolve Studio unless I disabled encoding and decoding with the 1660. @Howard-Vigorita I don't think it should matter but do you have latest version of Resolve Studio
• Video

  103 answers, most recent on 8/26/2021

  RE: GH5 HEVC + VP19
  Tested this and other gh5 hevc clips and was not able to load them with Resolve Studio unless I disabled encoding and decoding with the 1660. @Howard-Vigorita I don't think it should matter but do you have latest version of Resolve Studio
• Video

  One answer, on 8/19/2021

  Vegas Pro Edit 14 Steam Edition will not boot up
  Alright, let me try to be as clear about my issue as I possibly can. So, about 5 months ago, my main HDD failed on me. Unfortunately, it was the drive that I had many of my files and programs saved on; one of which was Vegas Pro Edit 14 that I
• Offtopic

  One answer, on 7/24/2021

  RE: Log-in Error 14
  The standard support advice is here https://www.vegascreativesoftware.info/us/support/article/troubleshooting-error-code-14--12/ See also if this helps
• Offtopic

  One answer, on 7/24/2021

  Log-in Error 14
  Guys, I have been using vegas 365 fine with a monthly subscription.But today for some reason, I cannot log in and it shows Error 14.My serial number is active but it keeps showing Error 14.What is going on? How can I fix it?
• Video

  One answer, on 7/18/2021

  RE: can not log in
  If it's error code -14, see if the linked suggestions in this thread might help.
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 7/17/2021

  RE: Activating product
  Some further suggestions here, here, here and here.
• Video

  No answers, created on 7/12/2021

  Activation failed (for Japanese users)
  This is a Tips that doesn't require responses. If you are a Japanese user of Vegas Pro and the activation with serial number failed (error number -14), please confirm you downloaded the installer from Japanese reseller 'SourceNext'. The installer
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 7/17/2021

  RE: Activating product
  https://www.vegascreativesoftware.info/us/support/article/troubleshooting-error-code-14--12/ Make sure you are using the same email address as your previous installation.