• Video

  9 answers, most recent on 5/21/2021

  RE: Autodownload Hell
  I just yesterday purchased the 17 to upgrade from 14 and i am miserable right now. the serial number emailed with my order does not work, I keep getting the ERROR 14 message, has anyone else experienced this issue.
• Video

  2 answers, most recent on 5/21/2021

  RE: The serial Number not work
  The standard Support advice regarding "error code -14 did not solve the problem, I have already contacted support by email. I will wait for live support to be available, for now I cannot use the software and I hope not to stay there all weekend
• Video

  2 answers, most recent on 5/21/2021

  RE: The serial Number not work
  If the standard Support advice regarding "error code -14" does not help, the advice is "If you have any questions about a [MAGIX] Online Shop order, please contact support. A user-created tutorial here. Select the relevant option when you get to the
• Video

  6 answers, most recent on 5/21/2021

  RE: New Blue Titler Pro 3 in Vegas Pro 18
  @Gordon-Doughty  ... I don't think that the .veg file has introduced TP3 as, typically, the link to NBTP will auto direct itself to the latest version of TP. More likely is that there are remnants of TP3 remaining in some of NewBlue's folders on the
• Vegas Movie Studio (up to ver. 17)

  One answer, on 5/21/2021

  Installation Error
  I recently upgraded from VEGAS Movie Studio 14 Platinum to VEGAS Movie Studio 17 Suite and at the end of the installation the Update Notifier shows a yellow triangle and the installation just stops. The Magix Music Maker opens and it asks for a
• Video

  One answer, on 5/12/2021

  Error code 24
  When trying to install Vegas Pro 18 I try to open the program, it gives me the error code 24 message and says this e-mail has already been used. I have previously owned Vegas Pro 14 that was under a e-mail account that is no longer a valid e-mail
• Vegas Movie Studio (up to ver. 17)

  11 answers, most recent on 5/20/2021

  Movie Studio 17 crashes when Click on Rendering As..
  I just upgraded from VMS 15 platinum and it renders fine a similar project with same video files. A real disappointment! As soon as I select Render As... from File Menu, the s/w crashes. I did not know until I purchased this product upgrade on
• Video

  7 answers, most recent on 5/12/2021

  Riff Header is Missing
  Hi Guys, This post is out of curiosity, mostly, as I have found another codex in Vegas Pro 17 that works around this issue. I captured several 8mm video's using ScenalyzerLive. ScenalyzerLive uses the Type 2 DV format for captured output files. My
• Audio

  3 answers, most recent on 5/10/2021

  RE: Can't save in audio editor while file is open in Vegas
  A similar issue to this was raised a couple of weeks ago in another post: https://www.vegascreativesoftware.info/us/forum/errors-in-sound-forge-14--128732/#ca800542 It does seem to be a bit hit-and-miss as to when the audio editor is allowed to
• Audio

  4 answers, most recent on 5/9/2021

  Error code -24
  I entered a wrong email adress in the firts time i used Sound Forge 14. How can i correct this?
• Audio

  8 answers, most recent on 5/9/2021

  RE: Open Copy in Sound Forge gives 2 different problems.
  "The videos are h.264 with an AAC audio track. As best I can tell the error is occurring in Vegas Pro before Sound Forge has ever been called." The demo also used an mp4. All renders make use of the wave format so that there is no quality loss. Just
• Vegas Movie Studio (up to ver. 17)

  4 answers, most recent on 5/8/2021

  Need help solving Error14 without going back to retailer. Its too far
  Just want to edit some video and bought MS from Best Buy. I downloaded it correctly and wart trying to activate it says serial number already in use. Got an email saying I have registered my product. However I cannot use and the ONLY suggestion is
• Audio

  8 answers, most recent on 5/9/2021

  Open Copy in Sound Forge gives 2 different problems.
  I just upgraded to Vegas Pro 18 and Sound Forge Pro 14 and there seems to be two bugs (possibly). 1. For any video clip with it's native audio track when I click on "Open Copy in Sound Forge" I get an error message saying: "VEGAS Pro is currently
• Vegas Movie Studio (up to ver. 17)

  No answers, created on 5/3/2021

  Error Code -14 Invalid serial number even though its the one from emai
  Says its invalid but has a checkmark and using a different email says its already activated.
• Audio

  2 answers, most recent on 5/2/2021

  Samplitude Suite Won't Activate
  I purchased the upgrade for Samplitude 5 known as the Samplitude 5 Suite, but I didn't get a serial number on the sleeve as was indicated in the email. I tried the ones that were emailed to me when I purchased it, but they don't work. I get error
• Audio

  3 answers, most recent on 4/24/2021

  Errors in Sound Forge 14
  New Vegas Post Suite purchaser here. I'm having troubles with Sound Forge 14. It doesn't save my progress whenever I finish editing an audio clip in the software. There's an error saying that it cannot overwrite the previous audio clip. I have an
• Video

  7 answers, most recent on 4/25/2021

  Vegas Pro 14/16 Edit Error -59 (Humble Bundle)
  I've been using Vegas Pro 14 for a few years without any issues. I bought Vegas Pro 16 Edit through Humble Bundle today and registered my product through the Magix website. I used the installer there and upon opening the program I received the
• Vegas Movie Studio (up to ver. 17)

  One answer, on 4/22/2021

  Movie St. (steam edition) can`t run. Error -59/missing file/error 2
  I7-10700; GTX 1660; Asus Prime H570; 16GB DDR4; Windows 10 Pro x64 Before I changed my I5-3570k on new I7-10700 (and naturally reinstall Windows) it worked fine. After replacement steam can`t download some
• Video

  One answer, on 4/18/2021

  RE: error code 14
  The standard support advice is here https://www.vegascreativesoftware.info/us/support/article/troubleshooting-error-code-14--12/ Ask VEGAS Support starts from here https://www.vegascreativesoftware.info/us/support/interview/ (Ignore the FAQs and
• Video

  One answer, on 4/18/2021

  error code 14
  I've tried to copy and paste the serial number, but it seems to not work, idk what i am doing wrong but could someone please help me figure this out, thank you.
• Video

  160 answers, most recent on 9/6/2025

  RE: FFMetrics -- Yet another program for quality metrics calculation
  Thank you again for this excellent tool !!! I now got the time and need to use it. I just tried Version 0.9.4b with the actual  ffmpeg-4.4-essentials_build.7z and also with ffmpeg-2021-04-14-git-c5ca18fd1b-full_build.7z and keep getting this error
• Offtopic

  One answer, on 4/16/2021

  SoundForge Error Plugins can't be opened/ don't have permission access
  To whom it may concern, I have a problem with the plug-ins scan while making a Patch/Batch/Chain of plugins. When I click the "Batch converter" option from the Tools menu, I would like to apply the same chain/batch of effects to various audio files
• Audio

  20 answers, most recent on 7/14/2021

  RE: Audio FX No Longer Viewable in Vegas Pro 18
  In the case of such unexplained errors, it often helps to reset the software to factory settings.See point 14 in this troubleshooting guide - please follow the process
• Offtopic

  One answer, on 4/14/2021

  RE: Refund
  The standard Support advice is here. For registration help you might contact Online Live Chat (advice here section 6). Regarding refund policy, you might also ask them to clarify/confirm the current MAGIX General Terms and Conditions for your area