5 giga of error reports?

Mindmatter wrote on 12/7/2023, 6:08 AM

Hi all

as I had some strange trouble with space on my C drive, I ran TreeSize to have an in depth look at what was going on. I discovered, amongst other bizarre things, that Vegas had dumped over 5 gigs of error reports. Is there a setting to prevent that? I didn't know how huge some of these files were, now at least I can delete them manually.

AMD Ryzen 9 5900X, 12x 3.7 GHz
32 GB DDR4-3200 MHz (2x16GB), Dual-Channel
NVIDIA GeForce RTX 3070, 8GB GDDR6, HDMI, DP, studio drivers
ASUS PRIME B550M-K, AMD B550, AM4, mATX
7.1 (8-chanel) Surround-Sound, Digital Audio, onboard
Samsung 970 EVO Plus 250GB, NVMe M.2 PCIe x4 SSD
be quiet! System Power 9 700W CM, 80+ Bronze, modular
2x WD red 6TB
2x Samsung 2TB SSD

Comments

Dexcon wrote on 12/7/2023, 6:23 AM

While the total is 5.1 GB, by far and away the 3 largest error reports were in October 2021 (20, 22 and 28). Do you recall anything back in October 2021 that may have created these huge error reports?

You should find Error Reports in C:\Users\user name\AppData\Local\VEGAS\ErrorReport and C:\Users\user name\AppData\Local\VEGAS Pro\ErrorReport.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Mindmatter wrote on 12/7/2023, 6:40 AM

No sorry...that's 2 years ago.

AMD Ryzen 9 5900X, 12x 3.7 GHz
32 GB DDR4-3200 MHz (2x16GB), Dual-Channel
NVIDIA GeForce RTX 3070, 8GB GDDR6, HDMI, DP, studio drivers
ASUS PRIME B550M-K, AMD B550, AM4, mATX
7.1 (8-chanel) Surround-Sound, Digital Audio, onboard
Samsung 970 EVO Plus 250GB, NVMe M.2 PCIe x4 SSD
be quiet! System Power 9 700W CM, 80+ Bronze, modular
2x WD red 6TB
2x Samsung 2TB SSD

Dexcon wrote on 12/7/2023, 6:49 AM

No sorry...that's 2 years ago.

Exactly. Please look again.

28 oct 21 - 2.0 GB

20 Oct 21 - 1.7 GB

22 Oct 21 - 1.3 GB

The 29 November 2023 statistic (5.1 GB) is a total of all the 537 error reports itemised below as it advises by showing that the total is derived from 537 files.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

VEGASDerek wrote on 12/7/2023, 6:59 AM

My guess is that those error reports had project files that were included in them. You can open them up an see what is in the zip file.

Mindmatter wrote on 12/7/2023, 11:35 AM

Thanks Derek, I already deleted them as I needed the space. It doesn't matter really, now that I know what happened I'll delete them regularly.

@ Decon
Exactly. Please look again.

28 oct 21 - 2.0 GB

20 Oct 21 - 1.7 GB

22 Oct 21 - 1.3 GB

The 29 November 2023 statistic (5.1 GB) is a total of all the 537 error reports itemised below as it advises by showing that the total is derived from 537 files.

Yes ok I saw that, but so? I still think those 3 files should not have had that size in the first place. Not sure what you want to tell me.

Last changed by Mindmatter on 12/7/2023, 11:36 AM, changed a total of 1 times.

AMD Ryzen 9 5900X, 12x 3.7 GHz
32 GB DDR4-3200 MHz (2x16GB), Dual-Channel
NVIDIA GeForce RTX 3070, 8GB GDDR6, HDMI, DP, studio drivers
ASUS PRIME B550M-K, AMD B550, AM4, mATX
7.1 (8-chanel) Surround-Sound, Digital Audio, onboard
Samsung 970 EVO Plus 250GB, NVMe M.2 PCIe x4 SSD
be quiet! System Power 9 700W CM, 80+ Bronze, modular
2x WD red 6TB
2x Samsung 2TB SSD

VEGASDerek wrote on 12/7/2023, 11:42 AM

If you check "Include extra information...." in the error dialog, it will include project files and any media in that folder...that is likely why those error reports were so big.

Mindmatter wrote on 12/7/2023, 11:44 AM

If you check "Include extra information...." in the error dialog, it will include project files and any media in that folder...that is likely why those error reports were so big.

good to know, thanks!

AMD Ryzen 9 5900X, 12x 3.7 GHz
32 GB DDR4-3200 MHz (2x16GB), Dual-Channel
NVIDIA GeForce RTX 3070, 8GB GDDR6, HDMI, DP, studio drivers
ASUS PRIME B550M-K, AMD B550, AM4, mATX
7.1 (8-chanel) Surround-Sound, Digital Audio, onboard
Samsung 970 EVO Plus 250GB, NVMe M.2 PCIe x4 SSD
be quiet! System Power 9 700W CM, 80+ Bronze, modular
2x WD red 6TB
2x Samsung 2TB SSD

john_dennis wrote on 12/7/2023, 12:16 PM

@Mindmatter

You might have also collected crash dumps from Vegas and/or other sources.

I only do updates on an OTB system image so mine get deleted often when I restore my system image.