mpg file sound track absent on timeline

Charles-Wolf wrote on 5/10/2022, 2:56 PM

I have just started using Vegas 17 on my newer hp desktop running Windows 11. My video camera makes mpg's that have sound and narration and play OK in Windows Media Player; but when I put my movie clips on the Vegas timeline, there is no sound. The movie is totally silent. I don't want to "add a soundtrack," because it's already supposedly there. I just want Vegas to recognize it! What am I doing wrong?


Musicvid wrote on 5/10/2022, 3:15 PM

What am I doing wrong?

Probably nothing; post your MediaInfo properties so we can advise properly.

vkmast wrote on 5/10/2022, 3:26 PM

Also, are you using the last update of VEGAS Pro 17? (A download link here.)

EricLNZ wrote on 5/10/2022, 4:52 PM

As this is a post in the Movie Studio forum @Charles-Wolf please clarify whether are you using Vegas Pro 17 or Vegas Movie Studio 17?

vkmast wrote on 5/10/2022, 6:07 PM

Indeed. If it is VMS 17 Platinum, are you using the last build 223? (A download link here.)

capstewart wrote on 10/24/2023, 11:47 AM

Hi, vkmast. I tried downloading the latest update of VEGAS Pro 17 (Update 6, build 455), but clicking on the link doesn't seem to do anything. I'm wondering if it's something on my end or not. Does the link still work for you?

john_dennis wrote on 10/24/2023, 12:13 PM


Go to the Magix Service Center:

Log on to your account with the same credentials you used here.

Your software will be under My Products.


vkmast wrote on 10/24/2023, 12:31 PM

@capstewart try one of the section 7. Direct links at

If a browser (Chrome) does not download, try e.g. Edge. Not sure though if you are able to trial old versions any more.

If you do have a legit serial number for VEGAS Pro 17, please read the advice from @john_dennis

capstewart wrote on 10/24/2023, 12:56 PM

@john_dennis It looks like Magix Service Center gives me the option of downloading the entire program, as opposed to Update 6. Forgive me if this is a dumb question, but are you saying downloading VEGAS Pro 17 from Magix would be the same as downloading the update?

john_dennis wrote on 10/24/2023, 1:02 PM


Vegas Pro updates are done with a forklift. Download what they provide.

capstewart wrote on 10/24/2023, 1:06 PM

@vkmast Yes, both Chrome and Brave didn't allow me to download, but Edge did. I should have thought of that myself. Thank you!