Comments

Geoff_Wood wrote on 11/10/2005, 9:16 PM
Same error on another pc !

Event Type: Warning
Event Source: MSSQL$SONY_MEDIAMGR
Event Category: (8)
Event ID: 19011
Date: 31/10/2005
Time: 5:47:05 p.m.
User: N/A

"Computer: HAL
Description:
The description for Event ID ( 19011 ) in Source ( MSSQL$SONY_MEDIAMGR ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: (SpnRegister) : Error 1355."
ForumAdmin wrote on 11/15/2005, 8:37 AM
The message in the Windows event log is a red herring. Microsoft's database engine does this because we do not install the extra network libraries:

PRB: SQL Server 1355 Warning Errors are Informational
http://support.microsoft.com/default.aspx?scid=kb;en-us;303411

The msde installer should have created a verbose log here:
c:\program files\sony\shared plug-ins\media manager\msdesetup.log

If you get in touch with technical support (you have a free 60 day gold support plan with Vegas 6) and supply them with that log file and your basic machine settings (os, service packs, etc.), we can try to troubleshoot the issue further.

The forums don't work for that level of troubleshooting as the msdesetup.log file can be a couple of megabytes (i.e. it doesn't post well).
Geoff_Wood wrote on 11/15/2005, 11:32 AM
i did submit a web error report form about a week ago, but no reply...

Am I the first "Unknown Error" with 6.0c , on TWO separate machines ?!!

geoff
ForumAdmin wrote on 11/17/2005, 8:50 AM
Apologies for the hassle. Did you attach the msde installer log to the support incident you opened? If not, please submit another with it:

c:\program files\sony\shared plug-ins\media manager\msdesetup.log

We'll need that log file to determine why MSDE is failing to install on your PC properly.
Geoff_Wood wrote on 11/22/2005, 2:14 AM
Fixt. I'm sure I tried this earlier, but started fresh. Deleted the Sony Setp/Vegas folder, and ran the vegas60c.exe ditrib file. It failed with the same "Unknown Error".

So the I ran the setup.exe from the install folder, and it did the biz OK. So something dodgy in the 'v60c master extractor runner thingy', on my PCs at least.

There was no msdesetup.log file in that location...

geoff