64 bit Vegas still a crasher

Sebaz wrote on 10/22/2011, 11:24 AM

I was hoping that with the new major version they would finally fix the bugs with the 64 bit version, but apparently not. I haven't downloaded the trial for the 32 bit version, but in both Vegas 9 and 10, editing with the 32 bit version was pretty reliable, maybe a crash every now and then, but every version of 64 bit Vegas starting with 8.1 and coming all the way to 11 crashes for no good reason at all.

I'm not talking about a complicated project, just a simple linear project, footage from the same AVCHD camera one clip after another, some cuts and transitions. I will adjust a transition, an effect, anything, and as soon as I hit play it crashes. It's been the same exact bug since they released 8.1 years ago, 9 did the same, 10 did the same and now 11. And it used to happen in my previous computer, an Intel Quad Core 2.66 Ghz and now on an AMD 1090T, and on both Nvidia and ATI graphics card, so I know it's not the hardware.

Since yesterday I tried to test the new Vegas by editing something simple and every time I start, I can't go ten minutes without it crashing as soon as I hit play. I do send the crash report to SCS as I've been doing since they released it with 9, but years go by and 64 bit still crashes all the time. I'm thinking this is the first version of Vegas I will not buy, even at the $150 upgrade price.

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SStone wrote on 10/27/2011, 11:34 AM

I have been in contact with Vegas tech support trying different things and after I did their recommendation below it hasn't crashed:

"Please try running the software as an administrator. It may seem to you that you are already the administrator of your computer/operating system, but this is not always necessarily the case. You can do this by right-clicking on the application icon and selecting "Run as administrator"; if the application has already been registered without elevating permissions, this will prompt registration again."

So far so good...Cross my fingers it was that simple. Will keep testing.

RedAdder wrote on 11/2/2011, 1:19 AM

The below is from another post by me.
But I thought I'd give the "Run as administrator" a go and still the same problem so looks like a switch to Premier CS5.5 for me.

Me too.
As before, I still get "stopped responding".
It still seems tied up with FX.
They work (sometimes) and when you try to open the FX from the time line... Wham stops responding (but not all the time !!!).
The answer to my question from Sony was to install the the new build 425.
I have all the latest drivers installed.

RESULT..... STILL THE SAME

I have been putting up with this since I started using V10 on 64bit Win 7.

I'm sorry to say that I have been a loyal Sony Vegas user since about V8.0 BUT it looks like I've thrown away my upgrade money !!!!!

I'm thinking of changing over to Adobe Premiere.
I've been trialling Adobe Premiere for about a week and never a hiccup.... seems rock solid and GPU acceleration seems to work well. I rendered a 39minute clip with transitions and effects out to MPEG2 format. IT RENDERED OUT IN 15minutes !!!
sorry Sony, but it looks like your days are numbered with me.

Steve Mann wrote on 11/3/2011, 4:25 PM

"tells me that my machine is perfectly fine."

It means that your hardware is probably OK. Leaving the Device Drivers as a leading suspect.

Royce1 wrote on 12/2/2011, 5:44 AM

I have used Vegas for years.. and just upgraded to Vegas Pro 11 - and every attempt to use the TEXT generator - (Video Media Generators) - Vegas would crash - AND the Video Capture (using a Sony camera) feature also crashes.

So Sony had me remove my "printer drivers", "Microsoft C+++", change the msconfig, and more - and nothing helps. I went through hours and hours of trouble shooting and Vegas 11 keeps crashing.

I have a Nvidia GTS450 with 1.5 ram, Windows 7 64bit - with 18 gigs (all of my other programs work fine - including Adobe Premiere, Nero Capture/Editing and more). I want to stay with Vegas - and enjoy the design and have heavily invested in this program over the years, but WHAT IS GOING ON AT SONY???

This is the message I received from Sony support three days ago - and they haven't responded to me since. "Due to Popularity of Vegas Pro 11, there will be a delayed response"

JJKizak wrote on 12/2/2011, 7:15 AM

In my limited experience with Gigabyte/Realtech drivers if you have the wrong/old realtech motherboard driver installed hitting the play/space bar will will reak havoc with garbled sound. If you have the wrong/old SATA driver installed it will reak havoc when you try to to anything. This is with using the onboard 7.1 sound on the motherboard. And in my case with Vista 64 bit ultimate. Gigabyte has some very peculiar wording/phrasing in identifying their drivers. Win7 has the same problems and more (multiple networks/router configurations, DSL interference) in my opinion, especially video card drivers. Bluray burners have the ability when they fail to affect the boot and anything else on the computer. They are not like the old DVD burners.
JJK

Gary James wrote on 12/2/2011, 12:43 PM

In my opinion Vegas 11 was released about six months too early. I've had a constant stream of crashes ever since I upgraded. The 64 bit version seems to be more prone to crashes than the 32 bit version. But that's consistent with what I've seen in earlier versions of Vegas Pro.

Yesterday, I was running 64 bit Vegas 11 overnight to render a project. It was finished in just over an hour and sat unattended for the remaining hours. This morning I closed Vegas 11, and it crashed. When I tried to re-open it, my .VEG project file was gone! This project was a slideshow with over 1000 images, music, panning & cropping and transition effects .... all gone! Thankfully I was running my Timeline Tools Vegas Extension that I wrote, and had the Auto Project backup setting enabled. My last backup .VEG file restored all my settings.

Be very careful using Vegas v11.

Steve Mann wrote on 12/2/2011, 10:34 PM

"I have a Nvidia GTS450"

Are you running the latest nVidia driver?

If you use the nVidia "auto scan", it will likely report that you have the latest version.
http://uk.geforce.com/drivers

If you are using a late-model nVidia/GeForce video card, the 285.79 Beta driver may fix some problems. The 285.79-Beta driver appears to fix a lot of problems in Vegas installations.
http://www.nvidia.co.uk/object/win7-winvista-64bit-285.79-beta-driver-uk.html

Download it, install it and run Vegas. check for your "Vegas Bug" and let us know your results. You can always roll-back the latest released driver.

Royce1 wrote on 12/3/2011, 1:19 AM

Yes - I followed that advice - (I removed my old video driver via the uninstall program "REVO Uninstaller" so that ALL folder pieces would be gone. I then did a complete CLEAN INSTALL of Nvidia Beta 285.79. ) - but still Vegas 11 Pro easily crashes when touching the TEXT generator open window - and my Vegas Pro 11 CAPTURE also fails and crashes.

I know it is Sony's software -cause I am using other programs and they are ALL running fine including older software. This is my first horrible experience using VEGAS. I have used the Vegas program for years and even the earliest version that existed before Sony bought the program and modified it to Vegas. VEGAS PRO 11 is a FAILURE - and should have never been released. I have no idea what my options are.

Grazie wrote on 12/3/2011, 2:36 AM

John Cline has made a valuable point.

1] His is working.

2] If VP11 wasn't working then more people would be having issues.

Taken at face value, yes.

However, as those of us who attempt to keep up to spec with drivers, hardware and so on - myself included - then, once we've eliminated all the possibilities, then what ever is left, no matter how improbable, has to be the truth. Here it is folks: How about, that now V has become so elegant and complex, it can't perform on the vast range of combinations of hardware and s/w now available to us editing folks.

I've said it before and I'll say it again, IMO, we need Vegas to now AUDIT all the setup of our machines and predetermine where it is that a pc could be fail, once installed. If we could have a "John Cline" pc profile, not just his specs, then we could match and compare. These moving targets aren't good for sanity. Or better yet, why not a Checklist from SCS saying what it is they have fit that makes V stable on their testbeds.

Only trying to help here.

Cheers

G

Grazie wrote on 12/3/2011, 2:43 AM

@SStone. - Any prolonged success?

G

Barry W. Hull wrote on 12/3/2011, 10:42 AM

Just another consideration, but recently I purchased a new computer, Lenovo D20 WorkStation with the NVIDIA Quadro 4000. Vegas 11 worked great, no issues whatsoever.

Then I updated to the latest NVIDA driver and Vegas came crashing down, no other software, just Vegas. I rolled back to 26745 and have not had a single problem.

So in my case, for Vegas only, it was clearly the updated driver.

Then there is the issue of the NVIDIA web site, bragging about all those performance improvements with the latest driver, taunting me to try it again, maybe I will.