I have been using Movie Studio 17.0 Platinum for a long time and today it suggested I perform an update, which I did. Since then, any video I try to open has white noise and is impossible to use. I have uninstalled the program and reinstalled it twice. Upon the reinstall the sound is fine but when I open Movie Studio the white noise starts again until I restart the computer or uninstall the program again. I am using Windows 10 on a Dell Inspirion15 5000. However, as mentioned earlier the program worked perfectly until the update. I had forgotten that I had this problem once before and a Dell Tech used some sort of software to COMPLETELY uninstall the Movie Studio program and then reinstall it. It worked perfectly after that. However, my machine was new then and Dell support was free for a limited time. Now it will cost me $$$ to get software support. Is there a way to fix this problem without it costing me?