"An Exception" error while opening a project..

Kathryn wrote on 5/7/2010, 4:12 PM

Hi, I've been having this reoccurring error every time I try to open a project that I have already started. It's now happening on nearly all my projects.. and it's becoming a pain and to the point where I can't get past importing media when the error message appears.

This is the error message that keeps on appearing:

Vegas Movie Studio 9.0
Version 9.0b (Build 66)
Exception 0xC0000094 (integer divide by zero) IP:0x33A76729
In Module 'mcmp4plug.dll' at Address 0x339A0000 + 0xD6729
Thread: ProgMan ID=0x1554 Stack=0x490E000-0x4910000
Registers:
EAX=00000000 CS=001b EIP=33a76729 EFLGS=00210246
EBX=067a6ec4 SS=0023 ESP=0490ee88 EBP=067a6de8
ECX=00000000 DS=0023 ESI=00000002 FS=003b
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
33A76729: F7 F1 8B 44 24 0C F7 F1 ...D: 8B C2 33 D2 4F 79 4E EB ..3.OyN.
Stack Dump:
0490EE88: 00000000
0490EE8C: 067A6EC4 06770000 + 36EC4
0490EE90: 339B25E5 339A0000 + 125E5 (mcmp4plug.dll)
0490EE94: 00000002
0490EE98: 00000000
0490EE9C: 00000000
0490EEA0: 00000000
0490EEA4: 067A6EC0 06770000 + 36EC0
0490EEA8: 067A6EC4 06770000 + 36EC4
0490EEAC: 00000000
0490EEB0: 00000000
0490EEB4: 067A6DE8 06770000 + 36DE8
0490EEB8: 067A6E18 06770000 + 36E18
0490EEBC: 0490F2FC 04810000 + FF2FC
0490EEC0: 00000000
0490EEC4: 00000000
> 0490EEE8: 339AA5AD 339A0000 + A5AD (mcmp4plug.dll)
> 0490EEF4: 77839254 777E0000 + 59254 (ntdll.dll)
> 0490EEF8: 7665C244 76610000 + 4C244 (kernel32.dll)
> 0490EF04: 7665C274 76610000 + 4C274 (kernel32.dll)
> 0490EF50: 77837D68 777E0000 + 57D68 (ntdll.dll)
> 0490EF58: 7661E289 76610000 + E289 (kernel32.dll)
> 0490EF5C: 339B2DF7 339A0000 + 12DF7 (mcmp4plug.dll)
> 0490EF94: 339B22B9 339A0000 + 122B9 (mcmp4plug.dll)
> 0490F000: 00728E2C 00400000 + 328E2C (VegasMovieStudio90.exe)
0490F004: 03E6D0A8 03E20000 + 4D0A8
0490F008: 00000000
0490F00C: 3FF00000
0490F010: 0D2986D0 0D050000 + 2486D0
> 0490F038: 00480000 00400000 + 80000 (VegasMovieStudio90.exe)
> 0490F03C: 00480000 00400000 + 80000 (VegasMovieStudio90.exe)
0490F040: EB851EB8
0490F044: 404DF851
0490F048: 3DCDAE9D
0490F04C: 0000202A
> 0490F0B4: 004B005C 00400000 + B005C (VegasMovieStudio90.exe)
> 0490F0B8: 00740061 00400000 + 340061 (VegasMovieStudio90.exe)
> 0490F0BC: 00720068 00400000 + 320068 (VegasMovieStudio90.exe)
- - -
0490FFF0: 00000000
0490FFF4: 005282F0 00400000 + 1282F0 (VegasMovieStudio90.exe)
0490FFF8: 00AF3D58 00400000 + 6F3D58 (VegasMovieStudio90.exe)
0490FFFC: 00000000

Has anyone got any advice or recommendations on what I can do to fix this problem please?

Any help would be appreciated!

Comments

Eugenia wrote on 5/7/2010, 4:16 PM

What kind of footage are you editing with? It's common for Vegas to crash when too many h.264 MP4 or h.264 MOV files are in the timeline, so if these are the kinds of files you're feeding it, then what you see is to be expected (that's why many of us with such cameras have to transcode to another format before editing). Please reply with the kind of camera model you're using exactly.

Kathryn wrote on 5/7/2010, 4:36 PM

I'm not sure if it's even that because I haven't even been able to start editing yet and it's already showing up with this error message when I import media.. and it's pre-recorded media from tv, so it's no particular camera model.

Eugenia wrote on 5/7/2010, 10:03 PM

Vegas will crash when you import into it way too many h.264 MP4 files. It manages fine with h.264 AVCHD files because this is using a different decoder AFAIK, but the MOV and MP4 h.264 files are problematic when you load more than just a few.

I'd suggest you download Cineform's NeoSCENE trial version, and transcode to that format as AVI (click its "prefs"), and then load these created AVI files on Vegas. These should work fine.

Kathryn wrote on 5/9/2010, 4:42 AM

So AVI files are better and will reduce the risk of crashing far more than MP4's?

Okay, I'll try that! Thank you! :)

Eugenia wrote on 5/9/2010, 5:36 PM

AVI and MP4 and MOV are just container formats, not video formats. What codec is inside these container formats is what creates the instability (and which decoder Vegas is using for these formats). So any kind of AVI might not work. But AVI with Cineform video codec inside it, should.