Audio distorted after updating to Vegas 21 Pro Update 3

Lawrence-Grafton wrote on 4/11/2024, 8:26 AM

I updated Vegas Pro 21.187 to Vegas Pro 21.300 and now all audio is distorted.

I am primarily using files created in Zoom meetings with mono audio. Either with new imports or loading old projects, all the audio seems pitched down 12 semitones. (A great dragon effect, but not useful for daily editing.)

I've tried uninstall/reinstall Vegas Pro 21.300; reset to Vegas defaults; nothing works. :(

I've tried the pitch correct FX to get the voices back to normal tone, but there are several drops in the resulting audio file.

Has anyone else seen this issue after upgrading to update 3?

Comments

Dexcon wrote on 4/11/2024, 9:02 AM

An earleir post possibly about the same issue - https://www.vegascreativesoftware.info/us/forum/vegas-pro-build-300-audio-problem--145215/

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

VEGASSteve wrote on 4/12/2024, 8:07 AM

The AAC mono audio problem was already fixed, but seems to be missing in the first release. We will provide it with the next update. Please check messages from @VEGASDerek when an update will be available.

Lawrence-Grafton wrote on 4/12/2024, 8:47 AM

Thank you, both, for your assistance and guidance. To solve this problem, I uninstalled Vegas Pro 21.300 and reinstalled Vegas Pro 21.187. This allowed me to get the system back up and running. (To find the previous installer goto C:\Users\**username**\Documents\MAGIX Downloads\Installationsmanager)

I look forward to the next update to gain access to the AI masking features!

RogerS wrote on 4/12/2024, 8:50 AM

208 was the most recent build prior to 300. They can all be downloaded from here.

JQuill wrote on 4/17/2024, 3:22 PM

I've got the same problem working with Zoom recordings, even recordings downloaded before the 300 update. I have no problems using OBS recordings. Look forward to the patch