Audio Glitch / Please Help

Rob-Leischner wrote on 11/14/2024, 7:57 AM

Hello. I'm having a reoccurring issue that I don't know how to fix. I experienced it for the first time in Vegas Pro 21, and I just upgraded and am experiencing the same thing in 22. I've also redone my video twice from scratch and am still experiencing it. I've created many videos in Vegas and have never run into this before.

I'm creating a music video. The .wav file I imported to Vegas was mixed and mastered in Pro Tools. Whenever I play the music in other platforms, it's perfect. Even after creating the entire video and playing it back in Vegas, the audio is uncompromised.

The issue happens when I render. The rendered version clips the audio at the start by about 1-2 seconds. So, the first note I hear is muffled. Again, I've created the video from scratch twice now with the same result. Why on earth would this happen?

I'm using Vegas Pro 22 on a new Windows 11 computer, fully loaded. I've had no issues creating videos on Vegas up to this point and am not doing anything out of the ordinary that hasn't worked before. Why would the rendered version clip my audio at the start of the video? Is there a fix? Thanks in advance.

Comments

RogerS wrote on 11/14/2024, 8:02 AM

Is it just a PCM WAV file? 16-bit 48000khz or something different?

What format are you rendering it to? If there's any more info you can offer as to how to replicate this issue maybe we can figure out a workaround or get it fixed.

Rob-Leischner wrote on 11/14/2024, 8:26 AM

Hi. It's 24/48khz, which is what I've always used. My audio in the video is not clipping, so things look good there.

I've rendered to MAGIX AVC/AAC MP4, Internet HD 1080p 50fps. One thing I noticed, which was different than my usual process, is that Vegas didn't default to my normal rendering setting, which was 60fps. It suggested a different one with the "=" beside it. So, something is a bit off from my typical workflow.

Rob-Leischner wrote on 11/14/2024, 8:26 AM

Sorry, and yes, just a typical .wav file.

RogerS wrote on 11/14/2024, 8:33 AM

Could you double-check the project and render framerates and make sure they match?

Rob-Leischner wrote on 11/14/2024, 8:41 AM

Thanks, how do I do that?

Rob-Leischner wrote on 11/14/2024, 8:47 AM

If I'm understanding you correctly, here's the project info under the preview screen:

Project: 1920x1080x32 50.00p

Render just states: Internet HD 1080p 50 fps

 

RogerS wrote on 11/14/2024, 9:36 AM

Alt + enter opens the project properties window.
"Custom template" lets you change the render template to your desired framerate (and resolution, bitrate, etc.)

Please try a render now that the properties match each other.

Rob-Leischner wrote on 11/14/2024, 10:16 AM

I'm fiddling with render settings. I was able to create an MOV file, rather than MP4, and while I cannot view this on my Windows system, I was able to hear the audio and it was perfect -- no glitch at the beginning. So, just to confirm, there's something amiss with my render settings when creating an MP4.

john_dennis wrote on 11/14/2024, 11:18 AM

@Rob-Leischner

Put the MOV file back on a Vegas Pro timeline and try to render. That will shed some light on render vs decode etc.

Rob-Leischner wrote on 11/14/2024, 11:25 AM

@john_dennis

I was able to place the MOV file on the timeline. Just so I'm understanding, you're suggesting I try to rend the MOV file as an MP4?

Rob-Leischner wrote on 11/14/2024, 11:47 AM

Okay, so the plot thickens. I decided to go ahead and upload the MOV to YouTube, thinking the glitch was fixed, but then when I played it back after upload, the same problem occurs. It cuts out the first second or two of audio, even though it's playing just fine in Vegas Pro.

RogerS wrote on 11/14/2024, 8:30 PM

What kind of mov file is it? ProRes? Can you state the exact steps you took to make this bug appear so we can try to replicate it?

Last changed by RogerS on 11/14/2024, 10:30 PM, changed a total of 1 times.

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Rob-Leischner wrote on 11/15/2024, 6:19 AM

Thanks to all for trying to help. I experimented with a mov file, just creating one out of desperation. It didn't help the issue, however. Working out of Windows, I'd really like to create an MP4. I've tried different ways of rendering the project settings (1920x1080x32 50fps), but it keeps coming out the same way. The first few seconds of the rendered video's audio is muffled/clipped, even though it's playing perfectly in preview.

Dexcon wrote on 11/15/2024, 6:28 AM

Just as an experiment, try taking one of the .wav audio events into an audio editor like Sound Forge, Audacity or similar and save to a new file in 24/48K and then replace the original with the new render. After doing that, does that change the Vegas Pro render result?

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Rob-Leischner wrote on 11/15/2024, 8:29 AM

I just tried this, thanks for the suggestion. Unfortunately, it yielded the same result.

Just out of curiosity, does Vegas have a setting in the rendering option that automatically adjusts the volume or compresses or whatever? If so, perhaps it's making the adjustment at the beginning of the video and causing the hiccup. I have no idea what else could be causing this, outside of a user error that I cannot discern.

bitman wrote on 11/15/2024, 11:23 AM

@Rob-Leischner Maybe try to render in Vegas pro via Voukoder plugin (you need to install it first + the Voukoder connector). It is free, and I prefer it to the native render.

See if it helps.

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