AUDIO STATIC IN MP4 file ERROR

emily-a wrote on 5/4/2020, 1:13 PM

Hello!

im using the Vegas pro 15 and I never had any issues before with the audio of my mp4 files. However this time when I uploaded the mp4 file into my timeline, the audio was broken. It sounded like loud static and you could barely understand what was going on. I tried to do the whole “PREFERENCE-INTERNAL-SO4-TRUE-FALSE” just as suggested in the websites and forums but when I did that, I can no longer drag my mp4 files into the timeline.
please help!

Comments

j-v wrote on 5/4/2020, 2:17 PM

Which audio devices are available in your program and which one is used?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

rraud wrote on 5/4/2020, 4:31 PM

MediaInfo for the problem file?

emily-a wrote on 5/4/2020, 4:41 PM

Which audio devices are available in your program and which one is used?

I’m using the pro 15 so I think the available formats are AAC, AA3, AVI, BMP, MPEG-1, MPEG-2, MPEG-4, WMV, HEVC, ProRes, AAC, AIFF, FLAC, LPEC, MP3, OGG, PCA, W64, WAV, WMA, BMP

i actually edit fan videos from tv shows and such.
my files are in MP4 :(

emily-a wrote on 5/4/2020, 4:44 PM

MediaInfo for the problem file?

Hi!
it’s an MP4 file. 1.5 GB.

i tried everything but nothing seems to be working.

j-v wrote on 5/4/2020, 5:14 PM

Which audio devices are available in your program and which one is used?

I’m using the pro 15 so I think the available formats are AAC, AA3, AVI, BMP, MPEG-1, MPEG-2, MPEG-4, WMV, HEVC, ProRes, AAC, AIFF, FLAC, LPEC, MP3, OGG, PCA, W64, WAV, WMA, BMP

i actually edit fan videos from tv shows and such.
my files are in MP4 :(

I was not asking for possible renderoptions but for the device Vegas is using here

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

emily-a wrote on 5/4/2020, 11:26 PM

Which audio devices are available in your program and which one is used?

I’m using the pro 15 so I think the available formats are AAC, AA3, AVI, BMP, MPEG-1, MPEG-2, MPEG-4, WMV, HEVC, ProRes, AAC, AIFF, FLAC, LPEC, MP3, OGG, PCA, W64, WAV, WMA, BMP

i actually edit fan videos from tv shows and such.
my files are in MP4 :(

I was not asking for possible renderoptions but for the device Vegas is using here

 

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