Black screen in preview unless i have an overlay on

Shifter2015 wrote on 7/16/2021, 10:05 AM

Hello! I have an issue in Movie Studio 17 Platinum where i can only see the video in the preview if i have the grid or safe area overlay on. And if i change some settings like show transport bar from the right click menu, it comes back for one frame. Also, i have an amd gpu, and i only see intel QSV in the file io. Though it is quite old, it might just be that it's not available. My specs are:

Radeon r7 260x

Intel core i5-4590

Windows 10

How could i fix this?

Thank you in advance,

Shifter2015

Comments

EricLNZ wrote on 7/16/2021, 6:39 PM

Very strange. Try a "factory reset" https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

The instructions apply to VMS as well as VP. Make sure you follow all the instructions so the cache gets cleared.

Shifter2015 wrote on 7/18/2021, 12:40 PM

Very strange. Try a "factory reset" https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

The instructions apply to VMS as well as VP. Make sure you follow all the instructions so the cache gets cleared.

Thank you for your response. I Did what you said, but the issue is persists. What could i do next?

Shifter2015 wrote on 7/22/2021, 8:59 AM

Turning off gpu acceleration seems to have fixed the problem! My computer did bluescreen quite a bit (now it's fixed) so maybe the driver got corrupted? Just a thought.