Black Screens within the Video after Rendering

d4n wrote on 12/25/2022, 6:51 AM

Hello,

Issue: After rendering and checking the result, some parts of the video are just black even though there should be video. During the blackscreen you can still hear the correct audio track. These sequences range from a few seconds up to a few minutes. (Before and after the black screen sequences the video looks superb though.) But this happens for almost every video and I need 2-3 tries until the result is as expected.

Since I currently have to urgently re-render the video, I can't provide screenshots of my render settings, but maybe there's someone who's familiar with the issue and can provide a solution.

Just fyi, high severity: Render time is 1,5h (video length: ~35 min.) and having these black screens is absolutely inacceptable and if I can't find a reliable solution, I have to quit using Vegas Pro. :(

Software:

Windows 10
Vegas Pro 20
(Can deliver infos on the source material and render settings later on)

Hardware:

i9-9900K
RTX 2070s

Thanks!

Comments

Dexcon wrote on 12/25/2022, 7:11 AM

Please see https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ for further information over and above that which you have already provided.

j-v wrote on 12/25/2022, 7:13 AM

(Can deliver infos on the source material and render settings later on)

To give help, we need that, plus

- Projectformat
- screenshot of Options/Preferences/ Video
- screenshot of Options/Preferences/ File I/O

d4n wrote on 1/8/2023, 6:11 AM

Couldn't make much progress here, but I suspect an issue with the source material. Hard to describe, it's in-game footage and I identified some inconsistencies (like the fps counter being visible in the source material, which usually should not be the case). Making sure the source material does not show any of these glitches was a solution so far. Maybe that's it already.

So I will monitor this and create a new thread if I encounter the issue again.

Thanks!