Blocage ou Plantage systématique

jean-pierre-fournier wrote on 9/19/2017, 12:50 PM

Bonjour,

Cela fait beaucoup de report et de mails avec document montrant les problèmes et je ne reçois que " Your e-mail will soon be answered by one of our employees " sans jamais de conseil ni de solution.

Je suis obligé de scinder un montage. Même pour 15' de montage, VEGAS 14 PRO se plante. Je vais essayer 10' et faire des petits bouts successif pour 'architect'

Merci de votre attention,

Comments

jean-pierre-fournier wrote on 9/19/2017, 1:27 PM

C'est encore moi, maintenant avec un montage de 10', plantage à 6' de travail de rendu en mpeg pour 'archtect' correspondant à 1' sur le montage !

Devrais-je essayer pour 1 minute, ce qu ferait 34 petits bouts à coller dans 'archtect' plus le reste ! Et encore ce n'est pas sûr que cela fonctionne.

A tout à l'heure...

jean-pierre-fournier wrote on 9/19/2017, 1:55 PM

Me voici,

Je précise que j'ai 2 pistes vidéo et 6 pistes audio

GJeffrey wrote on 9/19/2017, 4:22 PM

That's an English forum. You'd better write in English or you won't get any answer.

Provide more information as well such as video type, project properties, render properties, gpu on/off, etc...

C'est un forum anglais. Écris en anglais si tu veux avoir une réponse.

jean-pierre-fournier wrote on 9/20/2017, 4:53 AM

IT SEEMS THAT THE CUSTOMERS OF MAGIX are only THE ENGLISH SPEAKERS! But poutant, when we buy, it is in FRENCH!!!

I'am sorry My problem is :

Hello,
1) It makes many adjournment(transfer) and e-mails with document showing the problems and I receive only " e-mail Your will soon be answered by one of our used " without ever advice(council) or solution.

I am obliged to split an assembly(editing). Even for 15 ' of assembly(editing), VEGAS 14 PRO crashes. I am going to try 10 ' and make small ends successive for ' architect '

Thank you for your attention,

2) It is still me, now with an assembly(editing) of 10 ', crash in 6 ' of work of depiction mpeg for ' archtect ' corresponding to 1 ' on the assembly(editing)!

I should try for 1 minute, what would make 34 small ends stick in ' archtect ' more the rest! And still it is not certain(safe) that it works.

See you later...

3)

Here I am,

I specify that I have 2 video tracks(runways) and 6 audio tracks(runways)

Thank you

 

Marco. wrote on 9/20/2017, 5:21 AM

Which build of Vegas Pro 14 do you use?

Which kind of media do you use in your timeline? Please see -> here to find out)

This forum's technical core is based on English and German but the community is based on users all over the world. I'm pretty sure there are some speaking French but English is kind of "common denominator" not only for this forum but also for the video biz in general.

jean-pierre-fournier wrote on 9/20/2017, 7:56 AM

Thank you Marco,

I don't speak very well English ! and not German... But I try to understand.

I use Vegas14 Version 0 Build 211 64 bit / windows7

- First & second tracks video : pictures : Jpeg, Png, videos : Mp4, Wmv

- 6 tracks audio : Wave, MP3

But, the problem is coming sometimes at the first second, sometimes during assembly the elements (montage), sometimes making the rendered. It is randomising time ; this morning, the renderer was complete for 15' of video.

I hope you understand, thank you to your interest

Jean-Pierre

Elex wrote on 9/20/2017, 8:15 AM

wmv format is problematic in Vegas. try to convert the .wmv to mp4. You can use VLC media player to convert to mp4 format.

Marco. wrote on 9/20/2017, 12:18 PM

Like Elex said, WMV may cause some problems. Also, the detailed video specs still missing (see link in my posting before), especially for the MP4 videos.

You may consider updating Vegas Pro 14 to the current build 270.

jean-pierre-fournier wrote on 9/20/2017, 1:46 PM

Thank you Elex and Marco

Magix support saids :

" As a troubleshooting step, click Options > preferences > video tab, turn “GPU acceleration of video processing” to off, and set “dynamic RAM preview” to 0, click apply and OK.  "

I shall try to morrow after updating 'build 270' ; I was not informed

jean-pierre-fournier wrote on 9/21/2017, 6:00 AM

Hello, I downloaded the version ' build 270 ' and the same problem then I applied recommendation of ' magix.support ' and my 'rendered' went to the end. I shall pay attention also to convert ' wmv ' ' mp4 '.
Magix-support put a lot of time but it is positive.
I continue hoping that it continues to work.
Thank you

jean-pierre-fournier wrote on 9/22/2017, 2:39 PM

It's OK now, Thank you but Iwould like to understand " GPU acceleration of video processing” to off, and set “dynamic RAM preview” to 0" said Magix support ?