[bug] Why is Vegas crashing every freaking 5 minutes when "undo"?

Petersson wrote on 8/5/2023, 11:36 AM

This bug is filed with Ticketnr. 2023080817001717

Since 2018 I am working on a "audio only" project in Vegas.

I have about 10 years for this project, so I am half ways.

Since I started (in 2003) using Vegas as my main DAW, I have to stick with this piece of software, I can't change the technical workflow.

But since Vegas 20 audio-editing is extreme bad and unreliable, especially when using some pretty basic (but very professional) VST 2 / 3 plugins.

I am still stuck to Vegas 20 / build 370 because build 4.x.x are totally insane bad when using audio in combination with enveloppe automation.

Now my question (the above is context);

My projects are extreme simple, see 2nd screenshot.

One event, one audio file and one bus with some enveloppes (attached to audio related plugins).

When I create a point for adjusting the bezier of this enveloppe and "undo" it, 9 out of 10 Vegas crashes because of the infamous "undo overflow" error.

  • I did check "read / write" permission on the temporary-folder;
  • I did move the folder to a complete other - dedicated - SSD drive;
  • I did disable Windows Defender for scanning that folder;
  • I do have admin rights (to both the systemdisk and swap / scratch disks);
  • The mentioned files do exist and are not corrupt (checked compiled content with a binary code analyzer);
  • Etc...

And stil I get undo-crashes every-freaking-five-minutes.

When I "undo" a bezier, even the whole GUI of the visible plugin (which is not even related to the bezier at all) is redrawn.

So I think the "undo crash" is not because of the undo itself (going back to a previous state in the stack), but because under the hood the whole plugin is redrawn / reinitialized and re-actived (which is a serious bad programming principle).

It not only causes the plugin canvas "flashing white" every time you "undo" but also crashing Vegas (I think).

Any tips for disabling the "can not undo, so I am crashing bug" for Vegas?

Please don't reply with "undo is working fine for me, so you are the problem yourself".

I am not using Vegas anymore because it's working nice and stable, I am only using it because I did since 2003 and have to about 2028 (when this particular project is finished and done).

I mean, I don't need a manual of "how Vegas works" (the PDF you can download, explaining the way Vegas works), but I also don't want a manual of "how to prevent Vegas from crashing".

Just place an audiofile on the track, fiddle around, undo something... that's how it should work.

Not "place audio, fiddle, crash".

The crashes are not even consistent.

Sometimes I can "undo" a series of 50 very complex "undo situations" and all goes well.

And when I simply "undo" a basic parameter (say change 45% to 50%), Vegas crashes because of the "undo overflow bug".

I like Vegas for it's simplicity and Goofy-like interface (cartoony and graphical), but don't want those freaking bugs.

EDIT

It also crashes like crazy when editing a normal envelope, without undo - see newly added movie.

Like the freaking bezier is sticked to the mousepointer ('though the crash refers to a "undo buffer").

Just click and crash.

Comments

rraud wrote on 8/5/2023, 3:39 PM

Have you tried setting the temp file folder to the (default),, typically:
C:\Users\USER NAME\AppData\Local\VEGAS Pro\....

Petersson wrote on 8/6/2023, 4:53 AM

Have you tried setting the temp file folder to the (default),, typically:
C:\Users\USER NAME\AppData\Local\VEGAS Pro\....


Hello Mr. Rrrrrraud!

Yeah, originally the file(s) were placed in that particular folder.

And I did check whether they were locked or not (at systemlevel using a NTFS / FAT32 lookup table).

They were not locked, no process was locking them.

So I decided (in my eternal frustration) to try another folder on a separate drive, not used for the Vegas executable itself; same crashing result.

The alerts I get do mention "file locked", but I am 100% sure that's not the case; Vegas is just crashing because of something else (which has to do with the undo / redo overflow buffer, but not with the files itself).

Petersson wrote on 8/7/2023, 3:41 PM

- UPDATE -

Caught in the act, see image.

Was editing a 10 minutes audio-file for about 16 hours now, had like more than 100 "undo" crashes.

The moment a crash occurred ("file is locked") I did investigate the PID's of any locking processes of that particular file.

fr0sty wrote on 8/7/2023, 4:13 PM

VEGAS hasn't had a dedicated audio engineer in the past... You'll all learn more about that and other changes that will greatly benefit VEGAS' development very soon... hang in there.

Petersson wrote on 8/7/2023, 5:22 PM

VEGAS hasn't had a dedicated audio engineer in the past... You'll all learn more about that and other changes that will greatly benefit VEGAS' development very soon... hang in there.

Well, for a program "without a dedicated audio engineer" Vegas does rock (from the audio point of view).

It's really those nasty bugs that makes it unworkable.

But the functionality, GUI / interface / workflow / plugin chaining, etc... is top notch already.

I mean, check the screenshot... which "random non-audio software" has an interface like this, where you can edit your clips lossless (not lossy), without touching the original file and finetune all the settings and parameters one need.

I have been working (as a test, in case Vegas became really sh*tty in the future) with other DAW's like Reaper and Studio One, but the interface / logic and integration with SoundForge are sublime.

And remember; Vegas did even start out as a DAW in the first place :-)

Just squash those bugs (ask me for more, lol), rebrand it, position it as a DAW and name it Vegas Audio+

Cha-ching!

RogerS wrote on 8/7/2023, 6:50 PM

Any tips for disabling the "can not undo, so I am crashing bug" for Vegas

File a support request and share your findings regarding bugs directly. There's nothing fellow users can help with.

Now that audio is finally under development again there's hope these bugs will be addressed.

Petersson wrote on 8/8/2023, 5:14 AM

Any tips for disabling the "can not undo, so I am crashing bug" for Vegas

File a support request and share your findings regarding bugs directly. There's nothing fellow users can help with.

Now that audio is finally under development again there's hope these bugs will be addressed.

I did report the bug.

This bug is filed with Ticketnr. 2023080817001717

And was hoping someone on the forum did experience the same.

It's always good to document this bug on a public archive, so future-cases can be solved by looking them up here.

Or at least, that was my intention before posting it.

Petersson wrote on 8/8/2023, 5:21 AM

- edit -

Am I blind or what?

The auto-reply sends some "solutions" and I have to mark them as helping "yes" or "no".

But there is no button / hyperlink where I can click at...

- edit 2 -

Wow, that's a bad example of using dark patterns (or a good example, if you will...).

You first have to click on a "solution" that is not helping and after that you can say "yes! this solution (which is not helping) is not helping".

But in the mail itself, no direct links are available to respond that the "solutions" are not helping.

Guess they don't want us to report bugs...

RogerS wrote on 8/8/2023, 7:48 AM

So it's not hard to send a message

but then they force a click that the canned solutions aren't helping.

Totally agree on replicating and reporting bugs, so not here to discourage you from posting, just that none of us can solve this (not a setting issue).

I look forward to my next audio project whenever VP 21 comes out to see where the audio engine stands and what still needs to be fixed.