HI... if anyone knows about this, it would be a help... I will also write to SF...
I was using my Sony camcorder with Video Factory and everything was going fine...
Suddenly, the program STOPPED recognizing the camcorder... It's not a problem with the connection or the camcorder as other programs on my computer continue to recognize it... I went through the trouble shooting but it basically said nothing at all...
I am thinking about uninstalling and reinstalling the program, but if anyone has another idea, i'd love to hear from ya...