Can Anyone Explain This Error? Because I've reached the end of my rope

Melanie-Leach wrote on 8/27/2021, 9:11 AM


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Movie Studio 18 Platinum  27.08.2021  06:54
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CrashDump 20210827_065459_v18.1.0.24.dmp successfully written

Error in module "MX3d_PresentationLayer_x64.dll" (Load address: 0x00007FFDA6C10000) to address 0x00007FFDA6C43180 (Exception 0xc0000005 "ACCESS_VIOLATION")

Main Thread   (ThreadID: 000039e4)
  00007ffda6c43178   0f 1f 84 00 00 00 00 00 
  00007ffda6c43180 > 0f b6 02 88 43 02 8b 02 
  00007ffda6c43188   c1 f8 08 88 43 01 0f b6 

MovieStudioPE.exe    13.07.2021  14:08      6ed77b99

Memory Allocation
Base:        1.152
PE:        176
Pages:        65.536

PI:        61.824
PI_TEMP_DATA:    10.376
SI:        206.712
SI_TEMP_DATA:    287.496
FSI:        1.680

Blocks:        0
Temporary:    0
BE:        864.000
PLE:        686.000
BE Pool:        1.392
PLE Pool:        0
wHdr/inst:    0
B.cache inproc:    0
Video:        10.320.944(40.429.696/33.901.192)
Bitmap:        3.661.784

Video thumbs:    560(7)
SI Display Cache:    519.600
PLE Display Cache:    0

Buffer:        403.104
Pointer:        0

Title:        1.876
Memory GF:        0
Memory GF Zero:        0
Memory GF Zero_Dyn:        0
Memory GF Dyn:        0
Memory TT:        0
Audio Effect:        66
PPE:        0

Video Monitor:    0
malloc/free:    0
DIB:        1.414.068

VP: admin:        0
VP+Trans: privateData:        32
Transitions::        0

Frame Cache:    0
EXIF:        96
VSW:        0
DVDMAKER:    0
global UI (malloc):    0
global UI (valloc):    150.994.944
NOWAGGLE:    0
MP3 Reader:    0
JPEG buffer:    30.108.752

Private Bytes:    2676 MByte

TLS:        989
MXGUI:        107.600.116
Sum:        307.305.374

Processor [46]  2405MHz  4 Core(s)
Microsoft Windows NT 10.0 (Build 19042)
Used Memory: 449 MB             Max Used Memory: 1837 MB
Free Virtual Memory: 5194 MB     Total Virtual Memory: 131072 GB

 Call stack:
Address   Frame
00007FFDA6C43180  0000000000148728  0000:00000000 
 

Comments

Dexcon wrote on 8/27/2021, 9:15 AM

Sorry, but Movie Studio 18 is not a VEGAS product. You'll need to lodge this issue on MAGIX's forum. Please see https://www.vegascreativesoftware.info/us/forum/i-am-lost-with-v18--131212/

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz